Key takeaways

In this module, you learned how to configure data views in Customer Journey Analytics to enhance your reporting and analysis capabilities. You explored setting up data views, configuring basic and component settings, and utilizing summary-level data. Additionally, you discovered how to format metrics and switch between dimensions and metrics to gain deeper insights from your data.

The following are some of the key takeaways from the module:

• Understand how to set up data views in Customer Journey Analytics to tailor data for specific reporting needs.
• Configure basic settings such as naming conventions and time zones to align data views with organizational requirements.
• Utilize component settings to define metrics and dimensions, allowing for flexible data analysis.
• Incorporate summary-level data to enhance reporting flexibility and gain insights into aggregated data.
• Format metrics effectively to ensure clarity and relevance in data presentation.

Now it's time to measure how well you learned these lessons with a short quiz.