Use the quick insights panel

In this step, you will learn how to use the quick insights panel in Customer Journey Analytics to answer business questions swiftly and effectively. This panel is designed for both new users and advanced analysts, allowing you to experiment with dimensions, metrics, visualizations, and segments to find the best combination for your analysis. You will discover how the quick insights panel can dynamically build a freeform table and visualization based on the input information you provide, saving you time and effort in manual table creation.

Next, you will learn how to configure the next and previous item panel to generate tables and visualizations that identify the next or previous item for a specific dimension value.