Quiz

To pass this module quiz, you must answer at least 2 out of 3 questions correctly. It is not timed, and you can retake it as many times as needed..

What is a key benefit of using the freeform panel in Customer Journey Analytics?

false

1. It allows for flexible exploration and correlation of customer experience data.
2. It automatically generates visualizations without manual input.
3. It provides a step-by-step tutorial for new users.
4. It limits the data view to a single channel.

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How does the quick insights panel in Customer Journey Analytics help users?

false

1. It allows users to manually build tables from scratch.
2. It provides rapid answers to business questions through dynamic table and visualization creation.
3. It restricts the use of multiple dimensions and metrics.
4. It requires advanced knowledge of Analysis Workspace to function.

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What can you achieve by configuring the next and previous item panel in Customer Journey Analytics?

true

1. Create a static report of customer data.
2. Identify the next or previous item for a specific dimension value.
3. Automatically attribute conversions to dimension values.
4. Analyze marketing channels used after a specific event.

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