Manage orders

After completing this module, you should be able to:

• Explain the fulfilment process, orders, and orders grid.
• Explain the order workflow.
• Explain order processing and shipping.
• Explain order status workflow.
• Create, edit, and process an order.
• Explain terms and conditions.
• Add, enable, and verify terms and conditions.
• Explain gift wrapping.
• Enable, create, and add gift wrapping.
• Explain returns and their lifecycle.
• Enable and verify customer returns.
• Define return attributes.
• Add a return attribute.
• Return a product, process, and close the return request.

Demonstration: create, edit, and process an order

Demonstration: add, enable, and verify terms and conditions

Demonstration: enable, create and add gift wrapping

Demonstration: configure RMA settings

After the quiz, you'll learn how to manage stores.