Explore channel level reports

In this step, you will learn how to access, navigate, and export channel level reports in Adobe Journey Optimizer. You will explore how to use filters to customize your report view and analyze data specific to different channels like email, push, SMS, and more. By understanding the available widgets and metrics, you will gain insights into the performance of each channel, helping you make informed decisions for your marketing strategies.

Next, you will learn how to identify potential conflicts in your journeys and campaigns to ensure a seamless communication experience for your customers.