Author an MMS message

In this step, you will learn how to connect Journey Optimizer to an MMS service provider and create an MMS channel surface. You will explore the process of creating a journey, adding an SMS action, and enabling the MMS toggle. You will also learn how to provide the necessary message, title, and media URL to complete the MMS message setup. This step will guide you through the essential components of authoring an MMS message, ensuring you can effectively use MMS in your marketing journeys.

Next, you will set up RCS in Journey Optimizer to configure and send branded, interactive RCS messages using a custom SMS provider.