A customer experience powered by Adobe Experience Platform

In this step, you will explore a hypothetical customer experience powered by Experience Platform. You will follow the journey of Sarah Rose, a fitness and yoga enthusiast, as she interacts with Luma Yoga Studio and Luma Store. Discover how Experience Platform creates a rich, relevant, and real-time experience by linking Sarah's online and offline interactions, enhancing her customer journey while respecting her privacy and preferences.

Next, you will delve into the behind-the-scenes workings of Experience Platform to understand how it supports the customer journey you just explored.