Key takeaways

In this module, you learned about the AI Assistant in Experience Platform, how to access it, and how it can enhance your workflows. You should now understand how to effectively utilize AI Assistant to gain operational insights, improve product knowledge, and streamline onboarding processes.

The following are some of the key takeaways from the module:

• Understand the capabilities of AI Assistant in Experience Platform-based applications to enhance productivity and navigate enterprise data efficiently.
• Set up access and permissions for AI Assistant to ensure it is enabled and properly configured for your organization.
• Utilize AI Assistant to reduce onboarding time by quickly accessing product knowledge and operational insights.
• Leverage AI Assistant to troubleshoot issues and open customer care tickets effectively.
• Familiarize yourself with the security features of AI Assistant to ensure safe and secure usage.

Now it's time to measure how well you learned these lessons with a short quiz.