Notifications: Users not notified when mentioned or included in a comment

NOTE

The Product team is currently evaluating this issue resolution, which might require product enhancements. Product enhancements are communicated in the Product Announcements and not with the Maintenance Updates.

When a user is mentioned or included in a comment or update on an object’s update stream, they may not receive the expected email or in-app notification about the comment.

First reported on September 20, 2022.

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