Proofs: Active Proof Stages field is blank

NOTE

The Product team is currently evaluating this issue resolution, which might require product enhancements. Product enhancements are communicated in the Product Announcements and not with the Maintenance Updates.

When a user creates a proof and then views that proof in a report such as a Document Version or Proof Approval report, they see that the Active Proof Stages field is blank. This occurs when the proof is created after the document is uploaded, either as a Simple Proof or an Advanced Proof with a Basic Workflow.

Workaround

Do one of the following:

  • When adding a new document, add it as a proof by selecting Add new > Proof.
  • When creating a proof from an existing document, create it as an Advanced Proof with Automated Workflow.

First reported on August 31, 2022.

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