Adobe Experience Cloud Release Notes - August 2021


Experience Cloud applications and services are updated monthly. This page is your central location for finding the latest release updates, documentation, and tutorials for Experience Cloud and Experience Platform. You can also find new documentation for Creative Cloud for Enterprise and Document Cloud.


Subscribe to the monthly Adobe Priority Product Update to receive email notifications about updates to this page. This page is maintained throughout the month, so please check back regularly for updates to Adobe enterprise product and Experience League documentation.

Latest update: August 26, 2021

Need help? Visit Experience League to find product and technical documentation, Adobe-curated courses, video tutorials, quick answers, community insight, and instructor-led training.

Icon Experience League Live

August 26, 2021 | Make your next audience segment smarter than ever - Get to know the Segment Builder in Experience Platform with Doug Moore, Aaron Shields, Yaya Wang, and Andres Monroy!

For more videos, visit the Experience League Channel on YouTube.

Icon Experience Cloud Central UI Components

Experience Cloud Central Interface Components includes updates accessed from the unified product header, such as self-help, search, and user account preferences. Updates to People, Places (Location), and product management are found here.

Feature Date Description
Unified Recents - Extended support for recently accessed business objects August 10, 2021 Unified Recents is extended to additional business objects in Journey Optimizer and Experience Platform. Journey Optimizer customers can find their recently accessed objects (Messages, Journeys, Segments, Schemas, Datasets, Data Sources, Events, Actions, Sources, and Destinations) from Adobe Journey Optimizer Home page.

More help resources

Icon Adobe System Status

Adobe System Status provides detailed information, status updates, and email notifications about Adobe cloud products and services outage, disruption, and maintenance events. Check it out at

You can find the latest release information for Adobe System Status in the May 21, 2020 release notes.

Icon Experience Platform

Includes release update information and new documentation for Experience Platform and Platform tagging.

August 25, 2021 updates to existing features in Experience Platform include:

  • Observability Insights
  • Real-time Customer Profile
  • Sources

See Experience Platform release notes for details.

Experience Platform tutorials and courses

New videos, tutorials, or courses published for Experience Platform and services.

Published Name Type Description
August 2021 Activate profiles and segments to a destination Video Learn the steps that marketers can take to activate audience segments to destinations in Real-time CDP. See how to start this workstream in either the Destinations or Segments interfaces, whichever is most convenient for you.
August 2021 Configuring file-based cloud storage or email marketing destinations Video Get tips during a walkthrough of the configuration of a file-based destination in Adobe’s Real-time Customer Data Platform (CDP).

Icon Journey Optimizer

With Adobe Journey Optimizer, you can manage scheduled omnichannel campaigns and one-to-one moments for millions of customers from a single application — and the entire journey is optimized with intelligent decisioning and insights.

Latest Journey Optimizer product releases

Find out more about the latest capabilities, improvements, and fixes in the Journey Optimizer Release Notes.

More resources for Journey Optimizer

Documentation - Latest updates - How-to videos

Icon Journey Orchestration

Use Experience Platform to orchestrate a customer’s journey at scale across experience channels, by intelligently anticipating every individual’s needs in real time.

New Journey Orchestration tutorials and courses

New videos, tutorials, or courses published for Adobe Campaign.

Published Name Type Description
August 2021 Introduction to building a journey Video Understand the basics of building a journey in the journey canvas.
August 2021 Set up data - overview Video Learn about real-time customer profile data and which steps are required to set up customer profile data for Journey Optimizer.
August 2021 Map identities Video Learn how and when to label a schema field as an identity, how to create a namespace, when to make an identity primary, and how to ingest and verify identity data.

More resources for Journey Orchestration

Documentation - Release Notes - How-to videos

Icon Offer Decisioning

Offer Decisioning is an Application Service integrated with Adobe Experience Platform. Use Offer Decisioning to deliver the best offer and experience to your customers across all touch points at the right time.

  • July 2021 Release: The new Overview tab guides you through the main steps to get started with creating offer decisions. Once on-boarded, the same tab allows quick access to your most recent offers, collections and decisions.

See Offer Decisioning release notes to stay up to date.

More resources for Offer Decisioning

Documentation - Release Notes - How-to videos

Icon Adobe Analytics

Release date: August 19, 2021

New features in Adobe Analytics

Feature Description General Availability - Target Date
No new features this month N/A

New features in Customer Journey Analytics

Feature Description General Availability - Target Date
New Connections Info experience This Connections UI enhancement lets you know whether and when your data is ready to be used in reporting. It also lets you track any issues with processing data. Learn more August 19, 2021
Control over case sensitivity in Data View dimensions Allows you to control whether Customer Journey Analytics treats dimension values as case sensitive. This allows for de-duplication of rows that have the same value, but a different case. Learn more August 19, 2021

Fixes in Adobe Analytics

  • Fixed an issue where virtual report suites did not appear in Publishing List manager. (AN-262683)

Additional fixes in Adobe Analytics or CJA

AN-211870; AN-255578; AN-258376; AN-260732; AN-260854; AN-261294; AN-263094; AN-263335; AN-263887; AN-264018; AN-264386; AN-264946; AN-265170; AN-265240; AN-265257; AN-265385; AN-265435; AN-265499; AN-265539; AN-265708; AN-265799; AN-265864; AN-265942; AN-266103; AN-266172; AN-266187; AN-266246; AN-266371; AN-266395; AN-266737

Important notices for Analytics administrators

Notice Date Added or Updated Description
EOL of Adobe Data Connectors August 3, 2020 Adobe Data Connectors are powered by legacy technology that is no longer viable or supported. A new standard is available in the Adobe Exchange Partner Program. You can use that standard for any integration to continue to be offered and supported. The official end-of-life date is August 19, 2021. Learn more…
EOL for three Analytics API services July 15, 2021 On August 18, 2021, the following Analytics Legacy API services will reach their end-of-life date and will be shut down. Any current integrations built using these services will stop working on that day.
  • 1.3 Analytics APIs
  • 1.4 SOAP Analytics APIs
  • Legacy OAuth Authentication (OAuth and JWT)
Adobe has provided a Legacy API EOL FAQ to help answer your questions and provide guidance on how to proceed. API integrations that employ these services can migrate to the 1.4 Analytics REST APIs or the 2.0 Analytics APIs. Legacy OAuth accounts can migrate to an Adobe I/O Analytics integration account, which can be used to access both the 1.4 Analytics APIs and 2.0 Analytics APIs.
EOL of Full Processing Data Sources April 12, 2021 Adobe deprecated full processing data sources on July 31, 2021. As of March 25, 2021, new imports of this type can no longer be created. Please use Bulk Data Insertion API to import this type of data.
Sign in update to Report Builder April 9, 2021 On January 14, 2021, the Report Builder sign-in updates removed dependencies on legacy technologies and aligned the sign-in process with Experience Cloud. Experience Cloud uses your Enterprise ID (email and password). To ensure uninterrupted access to Report Builder, update the Report Builder add-in to version 5.6.47 or later by July 22, 2021. Report Builder version 5.6.47 and later supports only the Experience Cloud sign-in and will not support single sign-on.


For the latest updates on AppMeasurement releases (Version 2.22.1), please refer to AppMeasurement for JavaScript release notes.

New Analytics courses and tutorials

New courses, tutorials, and articles in Analytics and Customer Journey Analytics.

Published Name Type Description
August 2021 Scatterplot visualization Video With this visualization, you can see the relationship between multiple metrics for your dimensions, graphing out the items on an X/Y plot. Discover outliers and insights to help you make business decisions.
August 2021 Treemap visualization Video Learn how to add and configure the Treemap visualization in your Analysis Workspace project. This visualization can help you visually analyze many data points at once.
August 2021 Understanding How Data Gets into Your Analysis Workspace Project Video Learn how to see the flow of data from your page to the tables and visualizations in Analysis Workspace, using the Adobe Experience Platform Debugger extension in Chrome.
August 2021 Summary number and Summary change visualizations Video Learn how to add and configure the Summary number and Summary change visualizations in Analysis Workspace.
August 2021 Venn Diagram Visualization in Analysis Workspace Video You can visually show overlap and intersection of segments in Analysis Workspace using the Venn diagram visualization. It’s easy to create stunning, insightful Venn diagrams in a matter of seconds.
August 2021 Bullet Graph Visualization in Analysis Workspace Video Bullet graphs are a useful way to show progress toward (or in excess of) a goal in your analysis. They provide you with another way to visualize your organization’s success.

Analytics help resources

Icon Audience Manager

Fixes and improvements in Audience Manager.

Fixes and Improvements

  • Fixed an issue reported by customers using the Bulk Management tools. Customers were experiencing errors due to the traitAlias field, when updating the segment-to-destination mappings. (AAM-58789)
  • Fixed an issue encountered when access to a data feed was revoked or canceled. The email sent to removed users had the recipients in the To field instead of Bcc. (AAM-58512)

Icon Experience Manager

Adobe recommends visiting the Experience Manager release updates and roadmaps page to stay current on release information.

Experience Manager product releases

  • Experience Manager as a Cloud Service

    What is new on Experience Manager as a Cloud Service?

    Play the July 2021 Release Overview video for a summary of the features added.

    • Cloud Acceleration Manager

      • Cloud Acceleration Manager is a cloud-based application designed to guide your IT teams throughout the transition journey starting from planning to going live on Cloud Service. Set up your teams for a successful migration with Adobe-recommended best practices, tips, documentation, and tools to help at every phase of the journey to Experience Manager as a Cloud Service. See Getting started with Cloud Acceleration Manager.

      Play the Cloud Acceleration Manager demo video.

    • Experience Manager as a Cloud Service Foundation

      • More flexible Dispatcher configuration: Projects can be more easily organized. For example, you can now include multiple rewrite rule files that reflect your site structure. Learn about this flexible mode, including how to structure your Dispatcher configuration in order to take advantage of it.
      • The tree replication UI under the replication agent’s Distribute tab should be considered deprecated; it is planned for removal after September 30, 2021. Learn about alternative replication strategies.
      • Bundle for Sling data source support has been removed, as it has outdated functionality and is not in use by customers.
    • Experience Manager Assets as a Cloud Service

      • Content Automation functionality lets Experience Manager Assets use the Adobe Creative Cloud APIs to automate asset production at scale. It improves content velocity by dramatically decreasing the time taken and iterations required to create variations of the same asset. The functionality does not require any programming and works from within the DAM. See Generate variations of assets using Adobe Creative Cloud integration.
      • Experience Manager Assets includes the Document Cloud PDF Viewer to preview PDF documents natively. This feature lets users preview multi-page PDF files without any file processing or conversion. It also improves the parity with Experience Manager 6.5. The controls available in the viewer include zoom, navigate to pages, undock controls, and to view in full screen. Users can also preview and jump to pages and bookmarks. Comments on the file itself are supported and commenting and annotations on content within the PDF file will be added in a future release.
      • The link share download functionality uses asynchronous downloads that boost the download speed. See the Help topic Download assets shared using link sharing.
      • The view settings are enhanced to let users choose a default view and a default sorting parameter.
      • Users can search and filter the folders based on property predicates.

      New features available in the Assets prerelease channel

      • When you share digital assets as a link, users can copy the URL to clipboard. The enhancement lets you share assets in a faster and more convenient way.
    • Experience Manager Forms as a Cloud Service

      • You can now use Automated Forms Conversion service to convert PDF Forms in French, German, and Spanish language to adaptive forms.
      • Added a separate panel to template editor to display errors related to adaptive form components. It helps consolidate all adaptive form errors at one location and reduce resolution time.

      New features available in the Forms prerelease channel

      • Experience Manager Forms as a Cloud Service - Communications - Use AEM Forms as a Cloud Service - Communications APIs help you combine XDP templates and XML data to generate print documents in various formats. The service lets you generate documents in synchronous mode. The APIs enables you to create applications that let you:
        • Generate documents by populating template files with XML data.
        • Generate output forms in various formats, including non-interactive PDF print streams.
        • Generate print PDF files from an XFA form PDF and Adobe Acrobat Form.
      • Variable Data Externalizer - You can save data of Experience Manager Workflow variables on an external storage system managed by your organization.
      • Acroform-based Document of Record - You can also use Adobe Acrobat Form PDF (Acroform PDF) as a template for Document of Record besides XFA-based form template.
        Microsoft® Azure data store connector - You can now connect Form Data Model to Microsoft® Azure Storage. It lets you retrieve and store adaptive form data to Microsoft® Azure Storage as a BLOB.
    • Cloud Manager

      • Customers are now able to use Azul 8 and 11 JDKs for their Cloud Manager build processes. They can either select to use one of these JDKs for toolchains-compatible Maven plugins or the entire Maven process execution.
      • The outbound egress IP is now logged in the build step log file.
      • Stage and Production environments running old versions of Experience Manager now report a status of Update Available.
      • The maximum SSL certificates supported has increased to 20 per program.
      • The maximum number of domains that can be configured has increased to 500 per environment.
      • The Manage Git button has been retitled to Access Git Info and the dialog box has been visually refreshed.
      • The version of the Experience Manager Project Archetype used by Cloud Manager has been updated to version 28.


New Experience Manager courses and tutorials

New videos, tutorials, and courses published over the past month.

Published Name Type Description
August 2021 Adobe Asset Link 3.0 Video Asset Link extension for Adobe Creative Cloud for enterprise extends the capability to search and browse, sort, preview, upload assets, check out, modify, check-in, and view metadata of Experience Manager assets within Creative Cloud applications.
August 2021 Assets Essentials Video Learn about Asset Essentials, including folder structure and basic operations such as move, copy, and rename. New videos also include how to use assets, create content, and collaborate on asset management using comments, annotations, and tasks.
August 2021 Assets Essentials Video Learn how to filter, search, and download assets in Assets Essentials.
August 2021 Pipeline Overview - Tour Guide Video Get an overview of AEM as a Cloud Service’s Cloud Manager Pipeline.
August 2021 Configure and Run Your Pipeline - Tour Guide Video Learn how to configure and run your pipeline.

Release notes and other release information links for Experience Manager are here:

Other help resources for Experience Manager

Icon Adobe Campaign

Adobe Campaign provides an intuitive, automated way to deliver one-to-one messages across online and offline marketing channels. You can now anticipate what your clients want using experiences determined by their habits and preferences.

Latest product releases

Find out more about the latest capabilities, improvements, and fixes released:

Campaign help resources

Icon Advertising Cloud

Release notes for Adobe Advertising Cloud.

New features in Advertising Cloud DSP

Last updated: August 12, 2021, for August 11 release

Feature Description
Pre-bid viewability for placements Pre-bid viewability filters from Oracle Advertising (Moat) are now available for your placements.

Last updated: August 20, 2021, for August 21 release

Feature Description
The new beta Advertising Cloud Javascript tag uses the Adobe Experience Cloud ID (ECID) Service as well as the legacy ef_id and gsurferid to measure conversions. The new tag creates first-party Experience Cloud s_ecid cookies and provides tighter integration with other Experience Cloud products.

The legacy Advertising Cloud Javascript tag with ITP mapping will be deprecated in September 2021.

Your Adobe account manager will contact you with more information and implementation instructions.
Portfolios A new Objectives Beta with automated weight recommendations is available to all users. The new interface includes more guidance on creating objectives and setting initial goal weights. Weight recommendations are available for assist metrics only.

Icon Commerce (Magento)

See the following links for Adobe Commerce release notes:

Icon Target

Last Updated: August 3, 2021

See Target release notes for the latest release information.

Icon Marketo Engage

Marketo Engage is a complete application for lead management and B2B marketers looking to transform customer experiences by engaging across every stage of complex buying journeys.

Core Marketo Engage updates

See Marketo Engage release schedule for the latest release schedule information and release notes.

Icon Workfront

Adobe Workfront is a unified work management application for sharing ideas, creating content, managing complex processes, and doing their best work.

See the Workfront releases page for a round-up of the latest information for all products.

Icon Document Cloud

New videos, tutorials, or courses published for Adobe Document Cloud.

Document Cloud courses and tutorials

Published Name Type Description
August 2021 Use case recipes Video Speed up your organization’s digital workflows with these government and commercial e-signature examples.
August 2021 Use Case showcase Recorded sessions The Use Case Showcase is a livestream session introducing you to new Adobe Sign use cases, trends, and showing how your organization can implement and benefit from them. Each month a new topic is highlighted.
August 2021 Adobe Sign Skill Builder Recorded sessions Adobe Sign Skill Builders are 30-minute sessions designed to put your e-signatures to work—without adding any extra work to your day.

For Document Cloud help, see:

Icon Creative Cloud for enterprise

New videos, tutorials, or courses published for Creative Cloud for enterprise.

Published Name Type Description
August 2021 Search Adobe Stock licensing history Video Learn how to quickly search your organization’s Adobe Stock licensing history in Creative Cloud for enterprise.
August 2021 Sharing branding assets with Creative Cloud Libraries for teams Video Learn how to create, use, and share branding assets for your group or team using Creative Cloud Libraries for teams.
August 2021 Creating Creative Cloud Libraries for teams Video Learn how to share assets within a group or team using Creative Cloud Libraries for teams.
August 2021 Adobe Acrobat Skill Builder webinars Webinars Adobe Acrobat Skill Builders are 30-minute sessions designed to take your PDf workflows to the next level. Each month a new topic is highlighted.

See Creative Cloud for Enterprise Tutorials for the latest tutorials.

On this page