Adobe Experience Cloud Release Notes - May 2021

Last update: May 2021


Experience Cloud applications and services are updated monthly. This page is your central location for finding the latest release updates, documentation, and tutorials for Experience Cloud and Experience Platform. You can also find new documentation for Creative Cloud for Enterprise and Document Cloud.


Subscribe to the monthly Adobe Priority Product Update to receive email notifications about updates to this page. This page is maintained throughout the month, so please check back regularly for updates to Adobe enterprise product and Experience League documentation.

Latest update: May 20, 2021

Need help? Visit Experience League to find product and technical documentation, Adobe-curated courses, video tutorials, quick answers, community insight, and instructor-led training.

Icon Adobe System Status

Adobe System Status provides detailed information, status updates, and email notifications about Adobe cloud products and services outage, disruption, and maintenance events. Check it out at

The most recent updates to Adobe System Status are found at Adobe System Status - May 21, 2020 for the latest release information.

Icon Experience Cloud UI Components, Services, and Administration

Feature Date Description
Experience Cloud Header & Navigation May 20, 2021 Adobe Experience Cloud updates include a change to light theme for the header, with ability to easily toggle back to dark theme and link to control additional preferences from their user avatar in the Experience Cloud profile menu. While not all applications in Experience Cloud support theming, this feature unlocks future theme support.
Experience Cloud Global Search May 20, 2021 With this release, Experience Cloud global search allows you to search any of the Experience League documentation, courses, and tutorials. (Currently, global search is only available to Experience Platform users. Global search for Platform enables you to search for any business object in Experience Cloud, such as segments, data sets, schemas, and more.)
Experience Cloud Language Preferences May 20, 2021 This update includes the ability to set your preferred languages in Experience Cloud Preferences.

Icon Adobe Experience Platform

Includes release update information for Experience Platform and Experience Platform Launch.

Icon Journey Orchestration

Use Adobe Experience Platform to orchestrate a customer’s journey at scale across experience channels, by intelligently anticipating every individual’s needs in real time.

Latest product releases

Find out more about the latest capabilities, improvements, and fixes in the Journey Orchestration Release Notes.

More resources for Journey Orchestration

Documentation - Release Notes - How-to videos

Icon Offer Decisioning

Offer Decisioning is an Application Service integrated with Adobe Experience Platform. Use Offer Decisioning to deliver the best offer and experience to your customers across all touch points at the right time.

Latest product releases

March 2021 Release - Find out more about the latest capabilities in the Offer Decisioning Release Notes.

More resources for Offer Decisioning

Documentation - How-to videos

Icon Adobe Analytics

Release date: May 20, 2021

New features in Adobe Analytics

Feature General Availability - Target Date Description
Workspace: Previous Project versions May 20, 2021 Lets you load previous versions of a Workspace project to undo unwanted changes or to simply revert to a preferred prior version. Learn more
Data Warehouse API requests now support “Hours” May 20, 2021 Data Warehouse API requests support dates in the Y-m-d h:m:s format when the parameter "fuzzyDates":false is provided in the request body. This update lets you request Data Warehouse data for the current day, whereas previously, the day would have to complete before data was returned. Learn More

New features in Customer Journey Analytics

Feature General Availability - Target Date Description
Workspace: Previous Project versions May 20, 2021 Lets you load previous versions of a Workspace project to undo unwanted changes or to simply revert to a preferred prior version. Learn more

Fixes in Adobe Analytics

  • Fixed an issue that caused some Marketing Channel instances to be reported as “None”. (AN-257850)
  • Fixed an issue that caused Windows and Chrome operating systems to be grouped under “Other” for the Operating System Types dimension. (AN-244234)
  • Fixed an issue with customers getting logged out of Adobe Analytics. (AN-255864)

Additional Adobe Analytics fixes

AN-240821; AN-243625; AN-243958; AN-248728; AN-249877; AN-250151; AN-251273; AN-251334; AN-251945; AN-252732; AN-252942; AN-253110; AN-253156; AN-253157; AN-254549; AN-254665; AN-255098; AN-255170; AN-255252; AN-255395; AN-255431; AN-255450 (CJA); AN-255493; AN-255725; AN-256110; AN-256252; AN-256501; AN-256593; AN-256617; AN-256637; AN-256749; AN-256834; AN-256848; AN-256924; AN-256925; AN-256943; AN-257195; AN-257681; AN-258205

Important notices for Analytics administrators

Notice Date Added or Updated Description
Browser user agents reflect incorrect operating system versions for macOS May 19, 2021 All major browsers currently report users of macOS X 11 and above incorrectly as using macOS 10, as recorded in the browser’s user agent string. This issue affects Adobe Analytics reporting, because it uses the user agent to determine device information like operating system. This inaccuracy is apparently in place to prevent compatibility issues for some websites. See this Bugzilla ticket for reference. It is not clear when or if this issue will be rectified.
Some browsers initially recorded macOS 11 correctly, so there may be some traffic matching this value. However, because of the inaccurate reporting, filtering for operating system macOS 11 is not useful.
This issue is significant because starting with Safari on macOS 11, Apple updated ITP cookie expiry limitations to apply to CNAME implementations (see WebKit blog post).
Before this update, these limitations applied only to client-side cookies set via JavaScript. This inaccuracy makes it difficult to assess how much traffic is using OS 11 and is thus impacted by the ITP change. You can learn more about cookies and Adobe Analytics here.
End-of-life for three Analytics API services May 19, 2021 On August 18, 2021, the following Analytics Legacy API services reached their end-of-life date and were shut down. Any current integrations built using these services stopped working on that day.
  • 1.3 Analytics APIs
  • 1.4 SOAP Analytics APIs
  • Legacy OAuth Authentication (OAuth and JWT)
Adobe has provided a Legacy API EOL FAQ to help answer your questions and provide guidance on how to proceed. API integrations that employ these services can migrate to the 1.4 Analytics REST APIs or the 2.0 Analytics APIs. Legacy OAuth accounts can migrate to an Adobe I/O Analytics integration account, which can be used to access both the 1.4 Analytics APIs and 2.0 Analytics APIs.
2021 ISO region updates May 13, 2021 Adobe will perform 2021 ISO region updates on May 21, 2021. Expect to see minor updates following this release.
EOL of Full Processing Data Sources April 12, 2021 Adobe plans to deprecate full processing data sources on July 31, 2021. As of March 25, 2021, new imports of this type can no longer be created. Please use Bulk Data Insertion API to import this type of data.
Sign in update to Report Builder April 9, 2021 On January 14, 2021, the Report Builder sign-in updates removed dependencies on legacy technologies and aligned the sign-in process with Experience Cloud. Experience Cloud uses your Enterprise ID (email and password). To ensure uninterrupted access to Report Builder, update the Report Builder add-in to version 5.6.47 or later by July 22, 2021. Report Builder version 5.6.47 and later supports only the Experience Cloud sign-in and will not support single sign-on.
Data Feed and Data Warehouse IP Address Changes April 6, 2021 Starting June 17, the Data Feeds and Data Warehouse delivery system will be relocated within Adobe’s data centers, and therefore can cause a change of external IP addresses visible to you. Adobe recommends that you confirm that all the IP CIDR blocks for the data center where your reports and feeds are sourced are present in firewalls for destination systems that you control. Here is a full list of IP Address ranges to place into your firewall’s allowlists.
Notice of upcoming Analytics menu changes March 24, 2021 On April 22, 2021, Adobe updated the Components, Tools, and Admin dropdown menus in order to achieve some performance gains. All of these pages are still available under the All Components, All Tools, and All Admin links - they will be removed from the dropdown menu. Here are the menu items that will be removed from the dropdown menu and placed on their respective link page:

  • Bookmarks
  • Dashboards
  • Targets
  • Calendar Events
  • Scheduled Reports
  • Report Settings
  • Recommendations Classic
  • Search & Promote
  • User Management
  • Classification Importer
  • Classification Rule Builder
  • Data Sources
  • Data Connectors
  • Company Settings
  • Logs
  • Dynamic Tag Management
  • Code Manager
  • Exclude by IP
  • Traffic Management
Same-as-SiteCatalyst VISTA Processing ON March 17, 2021 On June 17, 2021, all report suites will be updated to have Same-as-SiteCatalyst VISTA Processing set to ON. This change impacts Data Warehouse reporting by processing the data to match processing rules. For questions or clarification, reach out to Customer Care.
Reports & Analytics landing page options February 19, 2021 On March 25, 2021, options to set new Reports & Analytics dashboards or other content as your Adobe Analytics landing page were removed. If you previously set a Reports & Analytics page as your custom landing page, it continues to work until your landing page is modified in User Preferences.
EOL of Adobe Data Connectors July 13, 2020 Adobe Data Connectors are powered by legacy technology that is no longer viable or supported. A new standard is available in the Adobe Exchange Partner Program. You can use that standard for any integration to continue to be offered and supported. The official end-of-life date is August 1, 2021. Learn more…


For the latest updates on AppMeasurement releases, please refer to AppMeasurement for JavaScript release notes.

Analytics courses and tutorials

New courses, tutorials, and articles in Analytics and Customer Journey Analytics.

Published Name Type Description
May 2021 Set Internal URL Filters Video Learn about the settings for Referrer URLs, setting them as either internal referrers (to power the pathing reports) or external referrers (to power the referrer/referring domain reports).
May 2021 Configure Finding Methods Video Learn how to configure the settings that control how search engines, search keywords, and other finding method reports and components treat attribution of conversion events.
May 2021 Customize Menus in Reports & Analytics Video Learn about using Reports & Analytics to access your data. Although Analysis Workspace is recommended for analysis, using Reports & Analytics can be helpful to customize the menus for quick access to exactly the data you need.
May 2021 Customize Calendar Settings in Adobe Analytics Video Learn a few tips and tricks, as well as the mechanics of customizing your calendar in Adobe Analytics.
May 2021 Configure “No Value” options in Data Views Video During configuration of Data Views in Customer Journey Analytics, you can choose whether to display the no value results in your reports, and change how you want to display the value’s name.
May 2021 Include or exclude metric values in Data Views Video Learn how to create and configure new metrics that are subsets of other metrics, as well as the use cases that can make this a powerful analysis tool in Data Views.
May 2021 Include or exclude dimension values in Data Views Video With this Data View configuration feature, you can filter values in dimensions to make your analysts’ lives easier when they are creating projects in Customer Journey Analytics.
May 2021 Attribution Settings in Data Views Video Learn about dimension allocation settings that help you decide which value gets conversion credit, as well as an expiration setting (how long the value persists). This video walks you through setting these all-important settings, and more.
May 2021 Creating value buckets in Data Views for analysis Video When configuring a Data View in Customer Journey Analytics, you can set a numeric dimension to be lumped into defined buckets. This setting lets you limit the number of items available for the table to ranges of numbers.
May 2021 Configuring component settings in Data Views Video Learn the basic component settings that you’ll want to configure for each of the components (metrics and dimensions) when you are setting up a Data View in Customer Journey Analytics.
May 2021 Formatting metrics in Data Views Video Learn about the options for formatting metrics in the component screen of Data View configuration. This video also describes a couple of tips that can help you get more out of your components.

Analytics help resources

Icon Adobe Audience Manager

Fixes and improvements in Audience Manager.

Fixes and Improvements

  • Added DCS system error code 10, indicating if the traits on the request were either partially evaluated or have not been evaluated at all.
  • Fixed an issue preventing users from saving Audience Lab test groups when using integrated platform destinations. (AAM-58137)
  • You can now generate Activity Usage Reports with look-back intervals longer than one year. (AAM-58268)

Icon Adobe Experience Manager

New features, fixes, and updates in Experience Manager. Adobe recommends customers with On-Premise deployments to deploy the latest patches to ensure higher stability, security, and performance.


Adobe recommends visiting the Experience Manager release updates and roadmaps page to stay current on release information.

Product releases

  • Adobe Experience Manager as a Cloud Service

    What is new on Experience Manager as a Cloud Service?

    • Adobe Experience Manager as a Cloud Service Foundation

    • Experience Manager Sites as a Cloud Service

      • GraphQL Endpoints - You can now enable the Adobe Experience Manager GraphQL API for individual Experience Manager Sites configurations and to create custom GraphQL endpoints for those configurations by using a new GraphQL Console user interface. The user interface also allows managing GraphQL endpoints.
      • Content Models, enhanced Date&Time data type - You can now configure the Date&Time date type to allow authoring only date, only time, or date and time information.
      • Content Models, enhanced Tags data type - You can now configure the Tags data type to allow authoring single or multiple tags.
      • Content Models, new Tab Placeholder data type - The new Tab Placeholder data type lets you group data types into sections that are rendered under tabs in the content fragment editor.
    • Experience Manager Assets as a Cloud Service

      • Experience Manager does not archive single asset downloads where the original file is downloaded. This enhancement allows for faster downloads.
      • When an asset is downloaded by way of the link share option, you can now choose to download or not download the renditions. Previously, all the asset renditions were downloaded.
      • Administrators can configure Experience Manager to delete the source of assets after doing a bulk asset ingestion. See bulk asset ingestion.
      • When executing a health check to import assets in bulk, Experience Manager now provides more information reasons for failures. See bulk asset ingestion.
      • When importing assets using bulk import tool, administrators now can optionally delete the source files after the import is successful. See bulk asset ingestion.
      • When editing a metadata schema, a new root path selector field lets an administrator make the selection quickly and easily so that the configuration time is reduced.
      • Metadata of many assets can be imported in bulk using a CSV file and can be exported to a CSV file. The default date format is now yyyy-MM-dd'T'HH:mm:ss.SSSXXX. Users can apply a different format by updating the column header. For example, add Date: DateFormat: yyyy-MM-dd'T'HH:mm:ssXXX as the column header in the CSV file instead of the word Date.
      • When browsing assets in Column view, a visual indicator displays the approved or rejected status of each asset.
      • When browsing assets in Column view, a visual indicator displays for expired assets.
      • A text area data type is made available in Assets metadata editor. You can use this option to let your users input metadata in a free-form text field.
    • Experience Manager Forms as a Cloud Service

      You can use Experience Manager Forms as a Cloud Service to create digital forms and connect forms to existing data sources. You can also integrate forms with Adobe Sign to add e-signatures to forms, generate Document of Record (DoR) to archive submitted forms as PDF files. The service can also convert your existing PDF forms to digital forms. In addition to standard AEM Forms features, the service offers several cloud-native capabilities like auto-scaling, zero downtime for upgrades, and cloud-native development environment.

      • Use Government ID identity verification method in Adobe Sign enabled Adaptive Forms

        Powered by advanced machine learning algorithms, Adobe Sign’s Government ID process empowers companies across the globe with the ability to secure a high-quality verification of their recipient’s identity. Now, you can use Government ID identity verification method in Adobe Sign enabled Adaptive Forms.

        Government ID is a premium identity verification method. It instructs the recipient to upload the image of a government-issued identity document (driver’s license, national ID, passport). Then it evaluates that document to ensure it is authentic.

      • Support to use in-form signing experience for asynchronous adaptive form submissions

        You can now use the in-form signing experience for asynchronous adaptive form submissions. You can also embed an adaptive form in an Experience Manager Sites page and use the in-form signing experience for adaptive form submissions.

      • Support to use a variable to specify an attachment while pre-populating an Adaptive Form for an Assign Task step

        While pre-populating an Adaptive Form for an Assign Task step, you can now use a document type variable to select an input attachment for the Adaptive Form.

      • Support to use the literal option to set value for a JSON type variable

        You can use literal option to set value for a JSON type variable in the set variable step of an Experience Manager Workflow. The literal option allows you to specify a JSON in the form of a string.

      • Use local development environment to create Document of Record (DoR)

        You can use an XDP as a Document of Record template on Cloud Service instances and AEM Forms as a Cloud Service SDK (Local development environment). Previously, the support was limited to Cloud Service instances only.

    • Experience Manager Commerce as a Cloud Service

      • Support for category UID - This feature unlocks third-party commerce integrations for systems that use Strings for category IDs.
      • Experience Manager extension for PWA Studio includes example integration.
      • New CIF navigation core component that extends WCM navigation core component.
      • Visual indicator for staged catalog data in Experience Manager storefront.
      • Commerce endpoint is now configurable by way of Cloud Manager user interface.
    • Cloud Manager

      • The PackageOverlaps quality rule now detects cases where the same package was deployed multiple times; that is, in multiple embedded locations, in the same deployed package set.
      • The repository endpoint in the Public API now includes the Git URL.
      • Deployment log downloaded by a Cloud Manager user is more insightful and now includes details about failures and success scenarios.
      • Intermittent failures encountered while pushing code to Adobe git have now been resolved.
      • Commerce add-on can now be applied to Sandbox programs during the Edit program workflow.
      • The Edit program experience has been refreshed.
      • The Domain Names table in the Environment Details page displays up to 250 Domain names by way of pagination.
      • The Solutions tab in Add Program and Edit Program workflows displays the solution, even if only one solution is available for the Program.
      • The error message in the build step log when the build did not produce any deployed content packages was unclear.


Experience Manager release information

All Experience Manager release notes are maintained at the following pages:

New Experience Manager courses and tutorials

New videos, tutorials, and courses published over the past month.

Published Name Type Description
May 2021 Site Template Article Learn to use the Site Creation Wizard to generate a new site. Learn about creating a site, authoring and publishing updates, page templates, and explore the generated AEM site. Note: This documentation is available for preview purposes. The quick site creation features will be released in the second half of 2021.

Other Help resources for Experience Manager

Icon Adobe Campaign

Adobe Campaign provides an intuitive, automated way to deliver one-to-one messages across online and offline marketing channels. You can now anticipate what your clients want using experiences determined by their habits and preferences.

Latest product releases

Find out more about the latest capabilities, improvements, and fixes released:

New Campaign courses and tutorials

New videos, tutorials, and courses published over the past month.

Published Name Solution Type Description
April 27, 2021 Integrate Campaign Standard with Analytics to optimize your email marketing Campaign Standard, Analytics Course Learn how to integrate Campaign Standard with Adobe Analytics and optimize your email marketing strategies using real-time data. This course shows you how to build a Campaign Standard report in Adobe Analytics. Then, learn how to use Experience Cloud Triggers and Platform Launch to configure marketing and transactional messages based on customer activity.
April 12, 2021 Track the success of your deliveries in Analytics Campaign Standard Video Learn how to configure the Campaign Standard and Analytics integration. Understand how to build a report in Analytics using data received from Campaign Standard and which KPIs are available.
April 12, 2021 Configure transactional messages using real-time event data Campaign Standard Video Learn how to configure transactional messages using real-time event data coming from Triggers.
April 12, 2021 Create a trigger event in Campaign Standard Campaign Standard Video Learn how to create a trigger event in Campaign Standard, which is linked to an existing Experience Cloud Trigger.
April 12, 2021 Create a trigger in Experience Cloud Campaign Standard Video Learn how to configure Triggers in Experience Cloud.
April 12, 2021 Using triggers for transactional messages Campaign Standard Video Learn how to use Triggers for transactional messages.

Help resources

Icon Advertising

Release notes for Adobe Advertising.

New features in Advertising DSP

Last updated: May 19, 2021 for May 5 release

Feature Description
Package Settings A new Pacing Fill Strategy option, “Slightly Ahead,” is available and is the default for new packages. This strategy accelerates delivery so that it’s 55-65% complete halfway through the flight duration.

Last updated: May 19, 2021, for May 18 release

Feature Description
Notification Center Beta The Notification Center Beta is available to all users. Use it subscribe to email and web notifications about account authentication errors, custom alerts that are triggered, and completion of the Advertising Insights you generate.
You can view your notifications from either:
  • The Notifications panel, which opens from the Notifications link in the upper right of any page.
  • The Notification Center at Insights & Reports >Notification Center Beta.

Note: Because of improvements to how notifications are stored, all existing notifications were cleared.

Icon Magento

See Magento Commerce and Open Source release notes for the latest release information.


See Target release notes for the latest release information.

Icon Marketo Engage

Marketo Engage is a complete application for lead management and B2B marketers looking to transform customer experiences by engaging across every stage of complex buying journeys.

Core Marketo Engage updates

See Marketo Engage release notes for the latest release schedule information.

Icon Document Cloud

New videos, tutorials, or courses published for Adobe Document Cloud.

Adobe Sign tutorials

Published Name Type Description
May 2021 Create Embedded e-Signature and Document Experiences Article Learn how to use Adobe Sign APIs to embed e-signature and document experiences into your Web platforms and content and document management systems. (Four parts.)
May 2021 Document automation with Adobe Sign for Microsoft® Power Platform Article Learn how to activate and use the Adobe Sign and Adobe PDF Tools connectors for Microsoft® Power Apps. Build workflows that automate business approval and signature processes quickly and securely without any code. (Four parts.)

Document Cloud tutorials

Published Name Type Description
May 2021 Control your PDF online experience and gather analytics Article Learn how to use the Adobe PDF Embed API to control appearance, enable collaboration, and gather analytics about how user’s interact with PDFs, including time spent on a page and searches. (Four parts.)

For Document Cloud help, see:

Icon Creative Cloud Enterprise

See Creative Cloud for Enterprise Tutorials for the latest tutorials.

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