This page describes new features, fixes, and important notices in Adobe Experience Cloud. It also highlights new documentation, training courses, and video tutorials to help you get the most out of Experience Cloud.
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Latest update: January 10, 2020
Need help? Visit Experience League to find product and technical documentation, Adobe-curated courses, video tutorials, quick answers, community insight, and instructor-led training. Content has moved to this location from experienceleague.adobe.com
. Please update bookmarks accordingly.
Adobe System Status provides detailed information, status updates, and email notifications about Adobe cloud products and services outage, disruption, and maintenance events. Check it out at status.adobe.com.
Not updated this month.
See Adobe System Status - May 21, 2020 for the latest release information.
Experience Cloud services and administration documentation include Customer Attributes, Audience Library (People service), Activation, user and product management, and Experience Cloud cookies.
Not updated this month.
See Cumulative release notes for Experience Cloud services for the latest release information.
Includes release update information for Experience Platform and Experience Platform Launch.
Feature | Release date | Description |
---|---|---|
Enhanced in-product support interaction for Experience Platform | January 15, 2021 | You can now ask a question or report an issue for Experience Platform without leaving your Experience Platform interface. Navigate to Help > Support > Create a support ticket, then enter your inquiry and submit your case directly to Customer Support. You will receive an email notification with a case ID and Customer Support team will reach out to you via ticket to address your need. |
Latest update: December 9, 2020
See Experience Platform release notes for the most recent updates applying to:
See Experience Platform Launch release notes for information about Platform Launch.
iOS Version 4.21.0
General - The SDK is now distributed using XCFrameworks in order to support hardware with the new Apple M1 architecture while maintaining support for existing Intel® architecture.
New videos, tutorials, or courses published for Experience Platform and services.
Updated: January 6, 2021
Published | Name | Type | Description |
---|---|---|---|
December 23, 2020 | Union schemas overview | Video | Learn about union schemas used by Adobe Experience Platform’s Real-time Customer Profile. |
December 22, 2020 | Create multi-entity segments | Video | Learn how to build multi-entity segments in Adobe Experience Platform’s Segment Builder. |
December 21, 2020 | Create collections | Video | Learn how to create collections in Offer Decisioning. Collections are used to manage offers in logical groups and are required to build Offer Decisioning activities. |
December 21, 2020 | Deliver offers with the Decisions API | Video | Learn how to deliver Offer Decisioning offers with the Decisions API. |
December 15, 2020 | Create personalized offers | Video | Learn how to create personalized offers in Offer Decisioning. |
December 15, 2020 | Create fallback offers | Video | Learn how to create fallback offers in Offer Decisioning. |
December 14, 2020 (Updated) | Understanding Real-time Customer Profile | Video | This video explains how Adobe Experience Platform assembles and updates Real-Time Customer Profiles and how you can access and use these profiles. |
December 10, 2020 | Create Tags | Video | Learn how to create tags in Offer Decisioning. Tags are optional building block components of offers. They can be used to organize offers and group them in dynamic collections. |
December 9, 2020 | Create Rules in Offer Decisioning | Video | Learn how to create rules in Offer Decisioning. Rules are built using the events and attributes in Platform’s Real-time Customer Profile and from the eligibility constraints of offers. |
December 9, 2020 | Create Placements | Video | Learn how to create placements in Offer Decisioning. A placement is the combination of content type and channel, such as an image in an email or HTML code on a website. |
October 29, 2020 (Updated) | Offer Decisioning | Video | Learn how brands can use Adobe’s new Offer Decisioning service to define and manage their offers, leverage real-time customer data, and deliver the right experiences their customers expect. |
October 26, 2020 (Updated) | Introduction to Offer Decisioning | Video | This video gives an overview of Offer Decisioning, an application service built on top of Adobe Experience Platform. The video covers the business challenges Offer Decisioning solves, its key capabilities, the basic architecture, and its main use cases. |
October 26, 2020 (Updated) | Ingest Data using the Salesforce CRM Source Connector | Video | The Salesforce CRM Source connector allows you to easily batch ingest data from Salesforce CRM into Adobe Experience Platform’s Real-time Customer Profile and Experience Data Lake, in a seamless and scalable manner. |
October 13, 2020 (Updated) | Ingest Data using the Salesforce CRM Source Connector | Video | The Salesforce CRM Source connector allows you to easily batch ingest data from Salesforce CRM into Adobe Experience Platform’s Real-time Customer Profile and Experience Data Lake, in a seamless and scalable manner. |
October 23, 2020 (Updated) | Bring Data into Real-time Customer Profile | Video | Real-Time Customer Profile powers cross channel personalization at scale through each phase of the customer journey. |
October 13, 2020 (Updated) | Configure Attribution AI | Video | Learn how to create an instance of Attribution AI to understand the impact of your marketing channels and campaigns. |
October 13, 2020 (Updated) | Configure Customer AI | Video | Learn how to create an instance of Customer AI to predict customer behavior. |
Use Adobe Experience Platform to orchestrate a customer’s journey at scale across experience channels, by intelligently anticipating every individual’s needs in real time.
Documentation - Release Notes - How-to videos
Release date: January 14, 2021
Feature | General Availability - Target Date | Description |
---|---|---|
Analysis Workspace – Component selection | February 4, 2021 | The drop-down/drop zone component found in Quick Insights has been added to all drop zones in Workspace. This enhancement allows you to pick from a drop-down list of compatible components or continue to use the space as a drop zone. |
Analysis Workspace – Image URLs | January 14, 2021 | You can add images to Workspace projects by referencing a public image URL. |
Feature | General Availability - Target Date | Description |
---|---|---|
Device and Geography dimensions | October 30, 2020 | These dimensions are now available by default as part of the Standard Lookup support project in the Adobe Analytics Source Connector. This much-requested addition increases parity between Adobe Analytics and CJA. |
Journey IQ: Cross-Channel Analytics | January 11, 2021 | Journey IQ: Cross-Channel Analytics enables you to rekey an Adobe Analytics (or other) event dataset in Experience Platform data lake from one ID namespace to another. Typically, you can rekey the event dataset from a cookie-based ID to a person-based ID. This way, the rekeyed dataset can be combined with other person-based data in a CJA connection, thus enabling cross-device and cross-channel analysis in Analysis Workspace. Learn more |
Analysis Workspace – Component selection | February 4, 2021 | The drop-down/drop zone component found in Quick Insights has been added to all drop zones in Workspace. This enhancement allows you to pick from a drop-down list of compatible components or continue to use the space as a drop zone. |
Analysis Workspace – Image URLs | January 14, 2021 | You can add images to Workspace projects by referencing a public image URL. |
AN-204659; AN-221726; AN-230949; AN-231984; AN-232835; AN-233989; AN-235593; AN-235989; AN-236823; AN-236840; AN-237168; AN-237262; AN-237265; AN-237633; AN-237740; AN-238523; AN-238870; AN-238941; AN-239414; AN-239649; AN-239652; AN-239676; AN-239703; AN-240184; AN-240219; AN-240412; AN-240530; AN-240609; AN-240625; AN-240664; AN-240682; AN-240715; AN-241052; AN-241077; AN-241112; AN-241149; AN-241578; AN-241714; AN-242157; AN-242485; AN-242535; AN-242573; AN-242608; AN-242728; AN-242818; AN-242820; AN-242963; AN-242978; AN-243013; AN-243054; AN-243105; AN-243172; AN-243181; AN-243255; AN-243326; AN-243418; AN-243449; AN-243463; AN-243507; AN-243518; AN-243519; AN-243598; AN-243805; AN-243814; AN-243910; AN-243929; AN-244009; AN-244012; AN-244105; AN-244121; AN-244137; AN-244188; AN-244225; AN-244305; AN-244357; AN-244363; AN-244419; AN-244607; AN-244695; AN-244713; AN-244828; AN-244843; AN-244876; AN-244877; AN-245388; AN-245470
Notice | Date Added or Updated | Description |
---|---|---|
End-of-life for three Analytics API services | January 6, 2021 | On April 30, 2021, the following Analytics Legacy API services are slated to reach their end-of-life date and will be shut down. Any current integrations built using these services will stop working on that day.
|
Adding HSTS header to all incoming HTTPS requests | Sept. 29, 2020 | On Sept. 29, 2020, we started adding the HSTS header to all incoming requests that use HTTPS. This instructs the browser/client to make all future requests in HTTPS, which is a considered a security best practice. At this point, we will not enforce this for incoming requests using HTTP. |
Change to Experience Cloud ID Service cookie setting | Sept. 22, 2020 | An update to the privacy settings for Chrome version 80 impacted the ability of Adobe Analytics to track some users viewing Google AMP pages. Specifically, it prevents cross-domain tracking of users viewing Google-hosted AMP pages. This could result in inflated counts of unique visitors. This fix allows users to address this problem by changing the settings for their ECID cookies. Currently, Analytics sets Experience Cloud ID Service (ECID) cookies with the setting SameSite = Lax which, prior to version 80 of Chrome, allowed cross-domain tracking. This is no longer the case. This change allows users to update the SameSite setting for ECID cookies to None .This change allows the Analytics cookie to be shared in more situations, but Analytics cookies do not contain sensitive information. In addition, when choosing this setting, cookies must be set to Secure so that data can be passed only via HTTPS connections. If you would like to make this change, please have a supported user open a ticket with Customer Care. |
Migration from omniture.com to adobe.com domain |
Aug. 21, 2020 | On August 13, 2020, Adobe Analytics migrated its frontend architecture from `omniture.com |
Update on Ad Hoc Analysis Java™ 8 compatibility | Aug. 21, 2020 | Ad Hoc Analysis is not currently compatible with Java™ 8 versions 1.8.0_261+. To ensure that your access to this tool is not disrupted before the end-of-life date is reached, Adobe recommends that you maintain a Java™ 8 version before 1.8.0_261. |
EOL of Adobe Data Connectors | July 13, 2020 | Adobe Data Connectors are powered by legacy technology that is no longer viable or supported. Adobe has a new standard in the Adobe Exchange Partner Program that should be adopted for any integrations that wish to continue to be offered and supported. The official end-of-life date is still to be determined, but Adobe anticipates it to be in the next 12-18 months (mid 2021 to end of 2021). Learn more… |
EOL of Ad Hoc Analysis | Aug. 6, 2018 | Adobe announced the intention to end-of-life Ad Hoc Analysis on March 1, 2021. For more information, visit Discover Workspace. |
For the latest updates on AppMeasurement releases, please refer to AppMeasurement for JavaScript release notes.
New features, fixes, documentation, and tutorials in Audience Manager.
New videos, tutorials, or courses published for Audience Manager.
Published | Name | Type | Description |
---|---|---|---|
December 15, 2020 | Setting Permissions with Role-Based Access Control | Video | Learn how to manage permissions at the group level, controlling who gets to see and work with assets, including traits, segments, destinations, and models. Set up the permission groups and add users to them. |
New features, fixes, and updates in Adobe Experience Manager (AEM). Adobe recommends customers with on-premise deployments to deploy the latest patches to ensure higher stability, security, and performance.
Adobe recommends visiting Experience Manager release updates and roadmap frequently to stay current on release information.
Experience Manager 6.5.7.0
Experience Manager 6.5, Service Pack 7 (6.5.7.0 released November 26, 2020) is an important update that includes new features, key customer enhancements, improved performance, stability, and security, released since the general availability of Experience Manager 6.5, April 2019.
Experience Manager 6.4.8.3
Experience Manager 6.4, Service Pack 8, Cumulative Fix Pack 3 (6.4.8.3 released November 26, 2020) is an important update that includes several internal and customer fixes since the general availability of Experience Manager 6.4, Service Pack 8 (6.4.8.0), March 2020.
Experience Manager as a Cloud Service
What is new on Experience Manager as a Cloud Service?
Adobe Experience Manager Sites as a Cloud Service
Adobe Experience Manager Assets as a Cloud Service
Adobe Experience Manager Commerce as a Cloud Service
Cloud Manager
Code Refactoring Tools
ui.config
to contain all OSGi configurations.See the AEM as a Cloud Service release notes.
Experience Manager as a Cloud Service
New feature documentation updates are available in the links above. Additional documentation updates include the following:
Best Practices Analyzer
Foundation
Documentation for the following features included in the 6.5.7.0 release is available:
You experience faster server-side validations and PDF to adaptive form conversion after installing the service pack.
You can now undo all resizing changes and apply default layout to each component in Layout mode of an adaptive form. See Use layout mode to resize components.
Experience Manager Forms form data model when integrating with RESTful web services as the data source now includes HTTP client configurations for connection management. See Configure data sources.
Latest Adobe Experience Manager content on Experience League for January 2021 - See a comprehensive list of feature videos, articles, tutorials, and course here.
Updated: December 2, 2020
New videos, tutorials, and courses published over the past month.
Published | Name | Type | Description |
---|---|---|---|
December 7, 2020 | Query AEM using GraphQL from an external app | Article | Get started with Adobe Experience Manager (AEM) and GraphQL. Explore AEM’s GraphQL APIs a sample WKND GraphQL React app. Learn how this external app makes GraphQL calls to AEM to power its experience. Learn how to perform basic error handling. |
December 7, 2020 | Explore GraphQL APIs | Article | Get started with Adobe Experience Manager (AEM) and GraphQL. Explore AEM’s GraphQL APIs using the built-in GrapiQL IDE. Learn how AEM automatically generates a GraphQL schema based on a Content Fragment model. Experiment constructing basic queries using the GraphQL syntax. |
December, 2020 | Authoring Content Fragments | Article | Get started with Adobe Experience Manager (AEM) and GraphQL. Create and edit a new Content Fragment based on a Content Fragment Model. Learn how to create variations of Content Fragments. |
December 7, 2020 | Defining Content Fragment Models | Article | Get started with Adobe Experience Manager (AEM) and GraphQL. Learn how to model content and build a schema with Content Fragment Models in AEM. Review existing models and create a new model. Learn about the different data types that can be used to define a schema. |
December 9, 2020 | API compatibility | Article | Create a simple article that clearly communicates which AEM APIs (npm, Java™, HTTP) can be used for various Assets operations. |
December 2, 2020 | Downloading Content Fragments | Video | An overview of the download capabilities of Content Fragments. |
December 7, 2020 | Content Fragment Editorial Capabilities | Video | A video overview of the advanced capabilities of Content Fragment editor. Learn how to use annotations and version comparison with Content Fragments. |
December 4, 2020 | OCR data extraction with or without barcode from government-issued documents | Article | Populate adaptive form by extracting data from government-issued documents like a driver’s license or passport. |
December 14, 2020 | AEM Headless with GraphQL Overview | Video | An overview of the GraphQL API implemented in Adobe Experience Manager or AEM. The GraphQL API in AEM is primarily designed to deliver Content Fragment data to downstream applications as part of a headless deployment. |
December 16, 2020 | Dynamic Media Core Component | Video | The Image component, part of Experience Manager Core Components, has built-in support for Dynamic Media. Learn about how the Image component allows a content author to use features of Dynamic Media like Image Presets, Smart Crop and Image Modifiers on an Experience Manager Sites page. |
All Experience Manager release notes are maintained at the following pages:
Adobe Campaign provides an intuitive, automated way to deliver one-to-one messages across online and offline marketing channels. You can now anticipate what your clients want using experiences determined by their habits and preferences.
Release information for Campaign Classic, Campaign Standard, and Control Panel.
New videos, tutorials, and courses published over the past month.
Published | Name | Solution | Description |
---|---|---|---|
December 23, 2020 | Configuring dynamic content | Campaign Classic | (Video) Understand the different types of dynamic content and learn how create and apply personalization blocks and conditional statements to a delivery. |
December 23, 2020 | Configuring and managing subscription services | Campaign Classic | (Video) Learn how to setup and manage subscriptions and target subscribers. |
December 22, 2020 | Accessing built-in reports | Campaign Classic | (Video) Understand built-in reporting and analysis in Campaign Classic and learn how to generate a delivery report. |
December 22, 2020 | Troubleshooting email delivery issues | Campaign Classic | (Video) Learn how to troubleshoot delivery issues. |
December 18, 2020 | Creating Direct Mail Deliveries | Campaign Classic | (Video) Learn how to create a direct mail delivery and use seed addresses in a campaign. |
December 18, 2020 | Managing approvals in a campaign | Campaign Classic | (Video) Learn how to set up approvals and a campaign and how to differentiate between delivery and workflow approvals. |
December 18, 2020 | Executing a campaign | Campaign Classic | (Video) Learn how to execute a campaign, review an email delivery and the delivery properties. |
December 15, 2020 | Extending the App Subscription schema to personalize push notifications | Campaign Classic | (Video) Learn how to extend the app subscription schema to be able to store personalization values Campaign receives from a mobile app. |
Release notes for Adobe Advertising.
Last updated: October 28, 2020
Feature | Description |
---|---|
New Help | (october 28 release) The legacy help was replaced with updated pages, which are available from the Help link in the DSP main menu and are also available always from https://experienceleague.adobe.com/docs/advertising-cloud/dsp/home.html |
Campaigns | (october 28 release) The previous Campaigns Beta views are now the default Campaigns views, for quicker insights, simplified workflows, and customized views. |
Private Inventory | (October 15 release) All users can now set up and edit deal ID details using a new deal ID form, which is a simplified version of the legacy Smart Ad Serving form. To set up new deal ID details, go to Inventory > Deals, select Create, and then select Deal ID Beta. |
Placement Forecasting | (October 15 release) For placements with placement-level pacing, the Forecast section of the placement settings includes a new Estimated Maximums section, which indicates how much more capacity is available with the current targeting configuration. |
Last updated: October 17, 2020
Feature | Description |
---|---|
Search Campaigns | In the Accounts view, the Access column now indicates when Advertising Search is unable to log in to an enabled search engine account. To see the cause of the error, hold the cursor over the warning icon. |
Custom Alerts | The former Alerts Beta is now called Custom Alerts. |
Custom Alerts | In custom alerts, the workflow for identifying when metrics for the specified date range have increased or decreased from metrics for the previous period was simplified and moved to the Filters tab. |
Updated: December 2, 2020
Published | Name | Solution | Description |
---|---|---|---|
November 14, 2020 | Create Advertising Dashboards with Adobe Analytics | Video | Techniques for creating an Advertising dashboard for live campaign monitoring. |
November 14, 2020 | Create Advertising Site Entry Reports | Video | Creating an Advertising site entry report to monitor day of week, time of day, browser, and geographical influence. |
November 14, 2020 | Create Analytics Custom Metrics with Advertising Data | Video | Useful custom metrics to create when using Advertising data within Adobe Analytics. |
November 14, 2020 | Create Analytics Segments for Activation and Reporting | Video | Using Advertising dimensions to create segments for cleaner reporting and analysis. |
November 14, 2020 | Understanding Predictive Audiences | Video | In this video, we discuss what Audience Manager Predictive Audiences are, present details about how they work, and point out use cases. |
November 14, 2020 | Create Analytics Profiles for Advertising Activation and Reporting | Video | How to use Adobe Analytics to create robust site retargeting pools for Advertising remarketing. |
November 14, 2020 | Reporting with Advertising Marketing Channels | Video | How the Advertising view-through and click-through entry data works with Adobe Analytics Marketing Channels. |
November 14, 2020 | Create a Pre-Launch Campaign Analysis with Adobe Analytics | Video | How to use Adobe Analytics to set the foundation for launching an Advertising paid media campaign. |
For Magento release notes, see:
See Target release notes for the latest release information.
Marketo Engage is a complete application for lead management and B2B marketers looking to transform customer experiences by engaging across every stage of complex buying journeys.
See Marketo release notes for the latest release information.
The following features are releasing throughout the quarter:
Feature | Description |
---|---|
Bizible |
|
Sales Connect | Compose Window and Command Center updates/enhancements |
_method
to pass Query Parameters in a POST body to bypass URI length limitations.For cumulative and historical release notes, see Marketo release notes.
Release information and help resources for Adobe Document Cloud.
Published | Name | Type | Description |
---|---|---|---|
December 29, 2020 | Organize pages | Article | Use Organize Pages in Acrobat Document Cloud to add, replace, extract, rotate, delete, and move pages in your PDF. |
December 29, 2020 | Create fillable forms | Article | Turn a scanned paper form or document created in InDesign, Microsoft® Word or Excel, or other application into a fillable PDF form. |
December 29, 2020 | Scan & OCR | Article | Convert scans or images of documents into searchable, editable PDF files, and adjust the quality of the resulting file. |
December 28, 2020 | Preparing Accessible PDF files | Article | Create universally accessible PDF files. |
December 28, 2020 | Working with form data | Article | If you have a set of completed forms and must compile the data, you can use Acrobat DC to merge the responses into a single spreadsheet. |
December 28, 2020 | Reduce file size and optimize | Article | Reduce large files and optimize your PDFs without compromising quality for sharing, posting, or archiving. |
December 21, 2020 | Making PDF Ballots More Accessible | Webinar | Learn about key areas of PDF accessibility necessary to allow users of assistive technologies, such as screen readers, to read and complete their ballots. |
December 21, 2020 | Redact & Sanitize | Article | Use the Redact tool to permanently remove private or sensitive information from your PDF and Sanitize document. |
December 18, 2020 | Action Wizard | Article | Create an action to automatically apply a set of commands to one or multiple files. |
December 15, 2020 | Configuring Trait Expiration with the Time to Live (TTL) Setting | Video | Learn how to work with Time to Live, which is an expiration of membership in the trait if you don’t requalify within the specified period. |
New videos, tutorials, or courses published for Adobe Document Cloud.
Published | Name | Type | Description |
---|---|---|---|
December 22, 2020 | Paycheck Protection | Demo | See how you can use Adobe Sign to convert the Payment Protection Program form into an online interactive form. |
For Document Cloud help, see: