This page describes new features, fixes, and important notices in Adobe Experience Cloud. It also highlights new documentation, training courses, and video tutorials to help you get the most out of Experience Cloud.
This page may contain pre-release content for certain products and is subject to change prior to release dates. Check back frequently for updates.
Subscribe to the Adobe Priority Product Update to be notified via email about upcoming releases.
Latest update: October 8, 2020
Need help? Visit Experience League to find product and technical documentation, Adobe-curated courses, video tutorials, quick answers, community insight, and instructor-led training.
Experience Cloud documentation is moving to Experience League. During October, all release notes, articles, videos, and tutorials will move from their current location at experienceleague.adobe.com
to Experience League. This move ensures that all learning, self-help, enablement, and community content is served from a single location. When this change occurs, there is nothing you need to do, as all links will be redirected to Experience League. We will update the release notes when the cutover begins.
Adobe System Status provides detailed information, status updates, and email notifications about Adobe cloud products and services outage, disruption, and maintenance events. Check it out at status.adobe.com.
Not updated in September.
See Adobe System Status - May 21, 2020 for the latest release information.
Formerly called Experience Cloud core services, the Experience Cloud services and administration documentation includes Customer Attributes, Audience Library (People service) Activation, user and product management, and Experience Cloud cookies.
Not updated in September.
See Cumulative release notes for Experience Cloud services for the latest release information.
Release notes for the Experience Platform.
Released: September 9, 2020
See Experience Platform release notes for information about updates to:
New videos, tutorials, or courses published for Experience Platform and services.
Published | Name | Type | Description |
---|---|---|---|
September 14, 2020 | Business Value of Attribution AI | Video | Attribution AI, as part of Intelligent Services, is a multi-channel, algorithmic attribution service that calculates the influence and incremental impact of customer interactions against specified outcomes. With Attribution AI, marketers can measure and optimize marketing and advertising spend by understanding the impact of every individual customer interaction across each phase of the customers’ journeys. |
September 14, 2020 | Business Value of Customer AI | Video | This video shows how Customer AI enriches customer profiles with AI-based propensities and empowers customer segmentation and targeting efforts. |
September 14, 2020 | Business Value of Platform and Magento | Video | This video shows Adobe Experience Platform can be used with Magento Commerce to create a single view of customers and intelligently personalize experiences on a digital storefront and across channels. |
Using Adobe Experience Platform, orchestrate individual customer journeys at scale across experience channels by intelligently anticipating every individual’s needs in real time, wherever their journey takes them.
September release - See Release Notes for Journey Orchestration.
Documentation - Release Notes - How-to videos
Release date: End of October 8, 2020
Feature | General Availability - Target Date | Description |
---|---|---|
Adobe Analytics documentation | October 2020 | Adobe Analytics documentation is moving to Experience League. During October, all articles, videos, release notes, and tutorials will move from their current location at experienceleague.adobe.com to experienceleague.adobe.com . This move ensures that all learning, self-help, enablement, and community content is served from a single location. When this change occurs, there is nothing you need to do, as all links will be redirected to Experience League. We will update the release notes when the cutover begins. |
Workspace: Download 50K items for a single dimension | Sept. 17, 2020 | You will be able to download 50,000 items for a single dimension in a freeform table, with segments and filters applied. This allows you to access more than the 400 rows of data outside of Analysis Workspace. Learn more… |
Workspace: Enhancements to Line visualization | Sept. 17, 2020 |
|
Workspace: Performance Help page | Oct. 22, 2020 | The Analysis Workspace performance help page shows the different factors that impact project performance and links to tips for optimization. Learn more |
Workspace Line visualization: Moving average trendline option | Oct. 8, 2020 | Moving average has been added to Line visualization trendline settings. Also known as a rolling average, a moving average uses a specific number of data points (determined by a Periods selection), averages them, and uses the average as a point in the line. Learn more |
Data Repair API | Oct. 8, 2020 | The Data Repair API is a tool to delete data from Analytics report suites. The October release includes the ability to delete specified eVars, props, and Activity Map variables for a specified date range. Additional functionality will be released in the future. Use of the Data Repair API permanently deletes existing Adobe Analytics data. We recommend a careful approach to executing the repair to minimize accidental deletion. Access to the Data Repair API requires a contract - reach out to your account team for more details. Learn more |
Enhancements to Analytics dashboards UI | Oct. 23, 2020 | When building a mobile scorecard in Workspace, the styling of the scorecard now matches the app. |
Feature | General Availability - Target Date | Description |
---|---|---|
Customer Journey Analytics documentation | October 2020 | Customer Journey Analytics documentation is moving to Experience League. During October, all articles, videos, release notes, and tutorials will move from their current location at experienceleague.adobe.com to experienceleague.adobe.com . This move ensures that all learning, self-help, enablement, and community content is served from a single location. When this change occurs, there is nothing you need to do, as all links will be redirected to Experience League. We will update the release notes when the cutover begins. |
Workspace: Download 50K items for a single dimension | Sept. 17, 2020 | You will be able to download 50,000 items for a single dimension in a freeform table, with segments and filters applied. This allows you to access more than the 400 rows of data outside of Analysis Workspace. Learn more… |
Workspace: Enhancements to Line visualization | Sept. 17, 2020 |
|
Analysis Workspace Performance Help page | Oct. 22, 2020 | The Analysis Workspace performance help page shows the different factors that impact project performance and links to tips for optimization. Learn more |
Line visualization: Moving average trendline option | Oct. 8, 2020 | Moving average has been added to Line visualization trendline settings. A moving average calculates the mean for a specified prior period and uses that as the trendline data point, then moves to the next period. Learn more |
Removing backfill limitation | Oct 19, 2020 | Previously, you could backfill a maximum of 2.5 billion rows while creating a connection. We are removing the backfill limitation and allowing you to backfill up to 13 months of data, irrespective of size. |
CJA field-based stitching | Oct. 30, 2020 | CJA field-based stitching enables customers to re-key an Adobe Analytics (or other) event dataset in Adobe Experience Platform data lake from one ID namespace to another. Typically, this means re-keying the event dataset from a cookie-based ID to a person-based ID. This way, the re-keyed dataset may be combined with other person-based data in a CJA connection, thus enabling cross-device/cross-channel analysis in Analysis Workspace. |
Feature | General Availability - Target Date | Description |
---|---|---|
Media Concurrent Viewer panel in Workspace | Sept. 17, 2020 | The Media Concurrent Viewers panel enables you to understand where peak concurrency occurred or where drop-offs happened. It provides valuable insight into the quality of content and viewer engagement, and helps with troubleshooting or planning for volume/scale. Learn more… |
AN-205046; AN-206847; AN-209003; AN-211746; AN-214104; AN-215367; AN-215484; AN-226209; AN-227413; AN-227485; AN-229347; AN-230574; AN-230708; AN-231689; AN-231949; AN-232102; AN-232752; AN-232995; AN-234123; AN-234175; AN-234658; AN-234694; AN-234835; AN-235506; AN-235509; AN-235612; AN-235921
Notice | Date Added or Updated | Description |
---|---|---|
Adding HSTS header to all incoming HTTPS requests | Sept. 29, 2020 | On Sept. 29, 2020, we started adding the HSTS header to all incoming requests that use HTTPS. This instructs the browser/client to make all future requests in HTTPS, which is a considered a security best practice. At this point, we will not enforce this for incoming requests using HTTP. |
Change to Experience Cloud ID Service cookie setting | Sept. 22, 2020 | An update to the privacy settings for Chrome version 80 impacted the ability of Adobe Analytics to track some users viewing Google AMP pages. Specifically, it prevents cross-domain tracking of users viewing Google-hosted AMP pages. This could result in inflated counts of unique visitors. This fix allows users to address this problem by changing the settings for their ECID cookies. Currently, Analytics sets Experience Cloud ID Service (ECID) cookies with the setting SameSite = Lax which, prior to version 80 of Chrome, allowed cross-domain tracking. This is no longer the case. This change allows users to update the SameSite setting for ECID cookies to None .Note that this allows the Analytics cookie to be shared in more situations, but Analytics cookies do not contain sensitive information. In addition, when choosing this setting, cookies must be set to Secure so that data can be passed only via HTTPS connections. If you would like to make this change, please have a supported user open a ticket with Customer Care. |
Migration from omniture.com to adobe.com domain |
August 21, 2020 | On August 13, 2020, Adobe Analytics migrated its frontend architecture from `omniture.com |
Update on Ad Hoc Analysis Java 8 compatibility | August 21, 2020 | Ad Hoc Analysis is not currently compatible with Java 8 versions 1.8.0_261+. To ensure that your access to this tool is not disrupted before the end-of-life date is reached, we recommend that you maintain a Java 8 version prior to 1.8.0_261. |
EOL of Adobe Data Connectors | July 13, 2020 | Adobe Data Connectors are powered by legacy technology that is no longer viable or supported. We have a new standard in the Adobe Exchange Partner Program that should be adopted for any integrations that wish to continue to be offered and supported. The official end-of-life date is still to be determined, but we anticipate it to be in the next 12-18 months (mid 2021 to end of 2021). Learn more… |
Report suite mapping to IMS org | July 2020 | The report suite mapping tool will be discontinued in November 2020. This feature powers integrations such as Advertising Analytics and Experience Cloud segment publishing in Adobe Analytics. A report suite must be mapped to an IMS org to enable these and other services. Newer report suites are automatically mapped upon creation. However, older report suites must be manually mapped to an IMS org. |
New Adobe Analytics default landing page | Effective Date: June 18, 2020 | On June 18, 2020, the default landing page for Adobe Analytics will change from Reports to Workspace. This change will occur for any users who have not previously set a custom landing page. |
San Jose FTP Broker Ending for London and Singapore | July 2020 | For customers in London and Singapore, we will no longer support brokering of data between London or Singapore and the San Jose data center ftp.omniture.com.
|
EOL of Ad Hoc Analysis | Aug 6, 2018 | Adobe announced the intention to end-of-life Ad Hoc Analysis. An end-of-life date will be shared once available. For more information, visit Discover Workspace. |
For the latest updates on AppMeasurement releases, please refer to AppMeasurement for JavaScript release notes.
New courses, tutorials, and articles in Analytics and Customer Journey Analytics.
Published | Name | Type | Description |
---|---|---|---|
September 14, 2020 | Auto-Build Freeform Tables in Analysis Workspace | Video | Drop components directly into a blank project, panel, or Freeform table, and a table is automatically built for you in a recommended format. |
September 14, 2020 | Working with Metrics in a Freeform Table | Video | Learn the various ways that you can use metrics in a Freeform Table in Analysis Workspace. |
September 14, 2020 | Download 50,000 Items as CSV | Video | The Download items as CSV option allows you download up to 50,000 items for a dimension in a Freeform table, with segments and filters applied. While the UI will continue to show up to 400 items before pagination, this option allows you to access more rows of data outside of Analysis Workspace. |
September 14, 2020 | Line Visualization in Analysis Workspace | Video | The Line visualization depicts metrics over a trended time period. Visualization settings enable you to customize how each line visual looks, and includes settings for Show X/Y-axis, Show min/max labels, and Show trend line. |
September 14, 2020 | Row and Column Settings in Freeform Tables | Video | Learn about the settings in Freeform tables in Analysis Workspace, and how they affect the data coming into those tables. |
September 14, 2020 | Working with Dimensions in a Freeform Table | Video | Learn all about working with dimensions in Freeform tables, including adding them, sorting, filtering, breaking them down by other dimensions, etc. |
September 14, 2020 | Using the Left Rail to Build Freeform Tables in Analysis Workspace | Video | Learn how to use the left rail in Analysis Workspace to find, create, and add items to Freeform tables. |
New features, fixes, documentation and tutorials in Audience Manager.
Release date: End of October 8, 2020
RateExceededError: Rate_Exceeded
error when mapping segments to their Google destinations. (AAM-55998)Accessibility documentation is now available for Audience Manager.
New videos, tutorials, or courses published for Audience Manager.
Published | Name | Type | Description |
---|---|---|---|
September 14, 2020 | Creating a Trait Taxonomy | Video | Learn tips on creating the folder structures that hold your traits in Audience Manager. |
September 14, 2020 | Creating Onboarded Traits | Video | Learn tips for creating onboarded traits in Audience Manager. |
New features, fixes, and updates in Adobe Experience Manager (AEM). Adobe recommends customers with on-premise deployments to deploy the latest patches to ensure higher stability, security, and performance.
Adobe recommends visiting Experience Manager release updates and roadmap frequently to stay current on release information.
AEM as a Cloud Service
What is new on AEM as a Cloud Service?
Adobe Experience Manager Sites as a Cloud Service
Adobe Experience Manager Assets as a Cloud Service
Adobe Experience Manager Commerce as a Cloud Service
Cloud Manager
Cloud Readiness Analyzer
Content Transfer Tool
Code Refactoring Tools
See the AEM as a Cloud Service release notes.
Experience Manager Sites
Rich Text Editor documentation is updated to list all the supported protocols for links in RTE.
Experience Manager Assets
New help content on how AEM Assets is accessible for all users is available.
Viewmode parameter is added to asset selector (asset picker) to open the asset selector in search mode. To open asset selector in search mode and use with assettype
and mimetype
, user needs to suffix the viewmode=search
parameter in the url https://[aem-server]:[port]/aem/assetpicker.html
. For example, https://[aem-server]:[port]/aem/assetpicker.html?viewmode=search&assettype=images
.
The associated user groups of private folder are removed on the deletion of the private folder, and existing redundant, unused, and auto-generated user groups can be cleaned up from the repository using clean method in JMX.
The desktop app login issue with service pack 6.5.5.0 has been fixed with desktop app version 2.0.3.2.
If users have modified Apache Jackrabbit Oak TokenConfiguration to set the timeout configuration to be less than the time it takes for an asset to upload, then user can encounter session timeout situation.Users, therefore, need to change the chunkUploadMinFileSize
and chunksize
, so that each chunk request refreshes the session. For more information, see upload assets.
Assets can be moved in to sibling folders using drag operation also, apart from Move(m) operation that opens Move Assets wizard.
For Assets Insights, use Adobe Launch. DTM integration is called out as a deprecated method in the docs.
Adobe Experience Manager desktop app
https://[aem-server-url]:[port]/
and then select Connect option, to avoid the error “The application encountered an unknown error”. For more information, see Use Adobe Experience Manager desktop app.Announcing a new process to submit Experience Manager feature requests
Would you like to see a new feature added to the Experience Manager roadmap? Adobe is excited to announce FeatureBit - a project to improve the way customers and partners request feature enhancements (known as RFEs) to the Experience Manager product team. Learn more at the Experience League AEM Community.
The latest AEM content on Experience League
This is the official source of Digital Experience technical content produced by Adobe. See the full list here.
New videos, tutorials, and courses published over the past month.
Published | Name | Type | Description |
---|---|---|---|
September 30, 2020 | Variables of type form data model | Video | Variables of type form data model are generally used to insert rows in the underlying data source of the form data model. This video explains the steps needed to insert a row in the database using AEM workflow. |
September 25, 2020 | Verify users using their mobile phone numbers | Article | Learn how to perform OTP verification using SMS in your adaptive forms. |
September 28, 2020 | Introduction to AEM Asset Compute Microservices | Course | This course explores how to extend AEM as a Cloud Service Asset Compute microservices. You should now have the ability to set up, develop, test, debug, and deploy custom Asset Compute workers for use by your AEM as a Cloud Service Author service. |
September 23, 2020 | Track clicked component with Adobe Analytics | Article | Use the event-driven Adobe Client Data Layer with AEM Core Components to track clicks of specific components on an Adobe Experience Manager site. Learn how to use rules in Experience Platform Launch to listen for click events, filter by component and send the data to an Adobe Analytics with a track link beacon. |
September 25, 2020 | Integrate with AEM Processing Profiles | Video | AEM as a Cloud Service integrates with Asset Compute workers deployed to Adobe I/O Runtime via AEM Assets Processing Profiles. Processing Profiles are configured in the Author service to process specific assets using custom workers, and store the files generated by the workers as asset renditions. |
September 25, 2020 | Deploy to Adobe I/O Runtime | Article | Asset Compute projects, and the workers they contain, must be deployed to Adobe I/O Runtime to be used by AEM as a Cloud Service. |
September 25, 2020 | Debug an Asset Compute worker | Article | Asset Compute workers can be debugged in several ways, from simple debug log statements, to attached VS Code as a remote debugger, to pulling logs for activations in Adobe I/O Runtime initiated from AEM as a Cloud Service. |
September 25, 2020 | Test an Asset Compute worker | Article | The Asset Compute project defines a pattern for easily creating and executing tests of Asset Compute workers. |
September 25, 2020 | Use the Asset Compute Dev Tool | Article | The Asset Compute Dev Tool is a local web harness allowing developers to configure and execute Asset Computer workers locally, outside the context of the AEM SDK against the Asset Compute resources in Adobe I/O Runtime. |
September 21, 2020 | Develop an Asset Compute worker | Article | Asset Compute workers are the core of an Asset Compute application as provide custom functionality that performs, or orchestrates, the work performed on an asset to create a new rendition. |
September 21, 2020 | Configure the manifest.yml | Article | The Asset Compute project’s manifest.yml, describes all the workers in this application to be deployed. |
September 25, 2020 | Customize Assign Task Notification | Article | Use form data in task notification e-mails in AEM workflows. |
September 21, 2020 | Configure the environment variables | Article | Environment variables are maintained in the ‘.env’ file for local development, and are used to provide Adobe I/O credentials and cloud storage credentials required for local development. |
September 21, 2020 | Create an Asset Compute project | Video | Asset Compute applications are Node.js projects, generated using the Adobe I/O CLI, that adhere to a certain structure allowing them to be deployed to Adobe I/O Runtime and integrated with AEM as a Cloud Service. |
September 21, 2020 | Set up Adobe Developer App Builder | Video | Asset Compute applications are specially defined Adobe Developer App Builder applications, and as such, require access to Adobe Developer App Builder in the Adobe Developer Console in order to set up and deploy them. |
September 21, 2020 | Set up a local development environment | Article | Developing Asset Compute workers, which are Node.js JavaScript applications, require specific development tooling that differs from traditional AEM development, ranging from Node.js and various npm modules to Docker Desktop and Microsoft Visual Studio Code. |
September 21, 2020 | Set up accounts and services | Article | Developing Asset Compute workers require access to accounts and services including AEM as a Cloud Service, Adobe Developer App Builder, and cloud storage provided by Microsoft or Amazon. |
September 14, 2020 | Using the Adobe Client Data Layer with AEM Core Components | Video and article | The Adobe Client Data Layer introduces a standard method to collect and store data about a visitors experience on a webpage and then make it easy to access this data. The Adobe Client Data Layer is platform agnostic, but is fully integrated into the Core Components for use with AEM. |
September 28, 2020 | Using the Adobe Client Data Layer with AEM Core Components | Video | Learn how the event-driven Adobe Client Data layer exposes data from AEM Sites Core Components. Using the Adobe Client Data Layer, tag management solutions like Experience Platform Launch can transmit website data to applications like Analytics and Target. |
September 21, 2020 | Asset Compute microservices extensibility | Video | Tutorial that walks through the creating of a custom asset micro service worker for AEM as a Cloud Service. |
September 21, 2020 | Asset Compute microservices extensibility | Video | AEM as Cloud Service’s Asset Compute microservices support the development and deployment of custom workers that are used to read, and manipulate binary data of assets stored in AEM, most commonly, to create custom asset renditions. |
September 23, 2020 | Collect page data with Adobe Analytics | Article | Learn to use the built-in features of the Adobe Client Data Layer with AEM Core Components to collect data about a page in Adobe Experience Manager Sites. |
September 11, 2020 | AEM - Magento Integration using the Commerce Integration Framework | Video | This video walks you through the setup of the integration between AEM and Magento for AEM On-Premise and AEM Managed Services. |
All Experience Manager release notes are maintained at the following pages:
Adobe Campaign provides an intuitive, automated way to deliver one-to-one messages across online and offline marketing channels. You can now anticipate what your clients want using experiences determined by their habits and preferences.
Release information for Campaign Classic, Campaign Standard and Control Panel.
New videos, tutorials, or courses published over the past month.
Published | Name | Solution | Description |
---|---|---|---|
September 22, 2020 | Journey AI - Predictive send time optimization - Video | Campaign Standard | Understand which workflows are required to sync data between Adobe Campaign and the Journey AI model. Learn how to view send time scores at individual profile level and how to execute email deliveries using a send time formula. |
September 22, 2020 | Journey AI - Predictive engagement scoring - Video | Campaign Standard | Learn how to view engagement scores at the individual profile level, use scores for targeting engaged users and suppressing fatigued users and how to create typology rules to manage customer fatigue. |
September 22, 2020 | Adding a control group to a delivery - Video | Campaign Standard | Learn how to define a control group for your delivery and how to extract the profiles assigned to the control group after the delivery has been sent. |
11 Sept, 2020 | Delegating subdomains | Campaign Classic | Adobe Campaign Control Panel allows you to fully delegate a subdomain to Adobe Campaign. |
3 Sept, 2020 | Adding IP addresses to allow lists | Campaign Classic | The Control Panel allows you to set up new connections to your instances by allow listing IP address ranges. By default, an Adobe Campaign Classic instance is not accessible from various IP addresses. |
3 Sept, 2020 | Control Panel - Adding URL Permissions | Campaign Classic | The Control Panel allows you to set up new connections to your instances by allow listing IP address ranges. By default, an Adobe Campaign Classic instance is not accessible from various IP addresses. |
Release notes for Adobe Advertising Cloud.
Release date: October 15, 2020
Feature | Description |
---|---|
Private Inventory | All users can now set up and edit deal ID details using a new deal ID form, which is a simplified version of the legacy Smart Ad Serving form. To set up new deal ID details, go to Inventory > Deals, select Create, and then select Deal ID Beta. |
Placement Forecasting | For placements with placement-level pacing, the Forecast section of the placement settings includes a new Estimated Maximums section, which indicates how much more capacity is available with the current targeting configuration. |
Release date: October 17, 2020
Feature | Description |
---|---|
Search Campaigns | In the Accounts view, the Access column now indicates when Advertising Cloud Search is unable to log in to an enabled search engine account. To see the cause of the error, hold the cursor over the warning icon. |
Custom Alerts | The former Alerts Beta is now called Custom Alerts. |
In custom alerts, the workflow for identifying when metrics for the specified date range have increased or decreased from metrics for the previous period was simplified and moved to the Filters tab. |
For Magento release notes, see:
Marketo Engage is a complete applications for lead management and B2B marketers looking to transform customer experiences by engaging across every stage of complex buying journeys.
See Marketo release notes for the latest release information.
The following features are releasing throughout the quarter:
Feature | Description |
---|---|
Bizible |
|
Sales Connect | Compose Window and Command Center updates/enhancements |
_method
to pass Query Parameters in a POST body to bypass URI length limitations.For cumulative and historical release notes, see Marketo release notes.
Release information and help resources for Adobe Document Cloud.
New videos, tutorials, or courses published for Adobe Document Cloud.
Published | Name | Type | Description |
---|---|---|---|
September 30/20 | Quick Tour of Adobe Sign | Video | ake a quick tour of the Adobe Sign interface to get up and running. |
For Document Cloud help, see: