This page describes new features, fixes, and important notices in Adobe Experience Cloud. It also highlights new documentation, training courses, and video tutorials to help you get the most out of Experience Cloud.
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Release date: September 10, 2020
Product release dates may vary. Check back frequently for updates.
Latest update: September 29, 2020
Need help? Visit Experience League to find product and technical documentation, Adobe-curated courses, video tutorials, quick answers, community insight, and instructor-led training.
Adobe System Status provides detailed information, status updates, and email notifications about Adobe cloud products and services outage, disruption, and maintenance events. Check it out at status.adobe.com.
See Adobe System Status - May 21, 2020 for the latest release information.
See Cumulative release notes for the latest release information for the Experience Cloud interface (Customer Attributes, Audiences, user and product administration).
Release notes for the Experience Platform and application services, including Experience Platform Launch, Offers, People, Places, Mobile Services, and security bulletins.
Release date: September 9, 2020
Updates to existing features in Adobe Experience Platform:
See Experience Platform release notes for the latest information about Experience Platform.
New videos, tutorials, or courses published for Experience Platform and services.
Published | Name | Type | Description |
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August 17, 2020 | Debugging a Launch implementation | Video | An introduction to some common tools and techniques to debug a Launch implementation. Learn how to use the browser’s developer console and the Experience Platform Debugger extension to identify and troubleshoot key aspects of a Launch implementation. |
August 17, 2020 | Create a Launch Cloud Service configuration | Video | Learn how to create a new Launch Cloud Services configuration. The Launch Cloud Service configuration can then be applied to an existing Site and the Launch libraries can be observed loading in both Author and Publish environments. |
August 17, 2020 | Connect AEM with Launch using Adobe I/O | Video | Learn how to create an IMS configuration with Adobe I/O to authenticate AEM with the Launch API. Once this integration is in place, AEM will able to communicate via the Launch API to access Launch properties. |
August 17, 2020 | Google Customer Match | Video | This video shows how Adobe’s Real-Time CDP and Google’s Customer Match capabilities can help brands engage with their customers on Google’s owned and operated properties with the business objective increase their outreach campaigns. |
August 17, 2020 | Course Intro for Getting Started with Adobe Experience Platform for Data Engineers | Video | An introductory video for the Getting Started with Adobe Experience Platform for Data Engineers course. |
August 17, 2020 | Getting Started with Adobe Experience Platform for Data Engineers | Course | Learn how to accomplish key Data Engineer tasks in Adobe Experience Platform. This introductory-level course uses videos and hand-on exercises to get you started ingesting batch data, ingesting streaming data with Web SDK, running queries and more. |
August 17, 2020 | Course Intro to Getting Started with Adobe Experience Platform for Data Architects | Video | This video gives you an overview of the Getting Started with Adobe Experience Platform for Data Architects course. |
August 17, 2020 | Getting Started with Adobe Experience Platform for Data Architects | Video | Learn how to accomplish key Data Architect tasks in Adobe Experience Platform. This introductory-level course uses videos and hand-on exercises to get you started modeling data into XDM schema, labeling identities to stitch data into Real-time Customer Profiles, creating segments and more. |
Using Adobe Experience Platform, orchestrate individual customer journeys at scale across experience channels by intelligently anticipating every individual’s needs in real time, wherever their journey takes them.
New videos, tutorials, and courses published for Journey Orchestration.
Published | Name | Type | Description |
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August 10, 2020 | Using segment qualification events | Video | This video gives you a brief introduction on how to create a journey with a Segment Qualification event as entry or exit point. |
Documentation - Release Notes - How-to videos
Feature | General Availability - Target Date | Description |
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Cross-Device Analytics: Availability in EMEA and APAC | August 31, 2020 | Cross-Device Analytics and private graph are available for customers in EMEA and in APAC. |
Enhancement to field-based stitching in Cross-Device Analytics (available worldwide) | August 31, 2020 | This simplified implementation for new Cross-Device Analytics customers gives you the option to stitch based on a user ID stored in an Analytics field (prop or eVar) instead of using device graph (co-op or private.) The enhancement removes the requirement to implement ECID and removes the requirement to implement ID syncing for purposes of CDA. (ECID and ID syncing are still required for certain other features.) |
China Data Collection, Phase 2 | Sept. 1, 2020 | Expanded support for First-party SSL. |
New date ranges in Workspace | Sept. 10, 2020 | We are adding 5 new date ranges so you can choose from date ranges that do not include partial day data from today: Last 7 full days, Last 14 full days, Last 30 full days, Last 60 full days, Last 90 full days |
Workspace: Download 50K items for a single dimension | Sept. 17, 2020 | You will be able to download 50,000 items for a single dimension in a freeform table, with segments and filters applied. This allows you to access more than the 400 rows of data outside of Analysis Workspace. Learn more… |
Workspace: Enhancements to Line visualization | Sept. 17, 2020 |
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Feature | General Availability - Target Date | Description |
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Changes to Customer Journey Analytics permissions | Sept. 9, 2020 | CJA will no longer treat all users as admins. Only users who have been designated as product admins in the Adobe Admin Console will be able to do the following actions:
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Support for Anomaly Detection | Sept. 10, 2020 | Anomaly Detection lets you identify which statistical fluctuations matter and which don’t. This feature is now supported in Customer Journey Analytics. |
New date ranges in Workspace | Sept. 10, 2020 | We are adding 5 new date ranges so you can choose from date ranges that do not include partial day data from today: Last 7 full days, Last 14 full days, Last 30 full days, Last 60 full days, Last 90 full days |
Workspace: Enhancements to Line visualization | Sept. 17, 2020 |
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Feature | General Availability - Target Date | Description |
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Media Concurrent Viewer panel in Workspace | Sept. 17, 2020 | The Media Concurrent Viewers panel enables you to understand where peak concurrency occurred or where drop-offs happened. It provides valuable insight into the quality of content and viewer engagement, and helps with troubleshooting or planning for volume/scale. Learn more… |
AN-215683; AN-216894; AN-226370; AN-227138; AN-227154; AN-227328; AN-227486; AN-227672; AN-228264; AN-228960; AN-229031; AN-229274; AN-229319; AN-229353; AN-229537; AN-229610; AN-229975; AN-230008; AN-230015; AN-230347; AN-230468; AN-230473; AN-231326; AN-231329; AN-231345; AN-231509; AN-231795; AN-231901
Notice | Date Added or Updated | Description |
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Adding HSTS header to all incoming HTTPS requests | Sept. 29, 2020 | On Sept. 29, 2020, we started adding the HSTS header to all incoming requests that use HTTPS. This instructs the browser/client to make all future requests in HTTPS, which is a considered a security best practice. At this point, we will not enforce this for incoming requests using HTTP. |
Change to ECID cookie setting | Sept. 22, 2020 | An update to the privacy settings for Chrome version 80 impacted the ability of Adobe Analytics to track some users viewing Google AMP pages. Specifically, it prevents cross-domain tracking of users viewing Google-hosted AMP pages. This could result in inflated counts of unique visitors. This fix allows users to address this problem by changing the settings for their ECID cookies. Currently, Analytics sets ECID cookies with the setting SameSite = Lax which, prior to version 80 of Chrome, allowed cross-domain tracking. This is no longer the case. This change allows users to update the SameSite setting for ECID cookies to None . Note that this does allow the Analytics cookie to be shared in more situations, but Analytics cookies do not contain any sensitive information. In addition, when choosing this setting, cookies must be set to Secure so that data can only be passed via HTTPS connections. If you would like to make this change, please have a supported user open a ticket with Customer Care. |
Migration from omniture.com to adobe.com domain |
August 21, 2020 | On August 13, 2020, Adobe Analytics migrated its frontend architecture from `omniture.com |
Update on Ad Hoc Analysis Java 8 compatibility | August 21, 2020 | Ad Hoc Analysis is not currently compatible with Java 8 versions 1.8.0_261+. To ensure that your access to this tool is not disrupted before the end-of-life date is reached, we recommend that you maintain a Java 8 version prior to 1.8.0_261. |
EOL of Adobe Data Connectors | July 13, 2020 | Adobe Data Connectors are powered by legacy technology that is no longer viable or supported. We have a new standard in the Adobe Exchange Partner Program that should be adopted for any integrations that wish to continue to be offered and supported. The official end-of-life date is still to be determined, but we anticipate it to be in the next 12-18 months (mid 2021 to end of 2021). Learn more… |
Report suite mapping to IMS org | July 2020 | The report suite mapping tool will be discontinued in November 2020. This feature powers integrations such as Advertising Analytics and Experience Cloud segment publishing in Adobe Analytics. A report suite must be mapped to an IMS org to enable these and other services. Newer report suites are automatically mapped upon creation. However, older report suites must be manually mapped to an IMS org. |
Migration to unified product domain | Effective date: May 28, 2020 | The migration to a unified product domain for Adobe Analytics, which began in January 2020, completed on May 28, 2020. While Adobe Analytics works to remove all omniture.com domain references from its architecture, it is important to allowlist omniture.com as a third-party cookie. When the full architecture migration is (soon) completed, we will notify you via the release notes and this allowlist step will no longer be needed. Here is a full list of recommended IP addresses and domains that you should allowlist.If your organization blocks third-party cookies, please reach out to Customer Care to regain your access to Adobe Analytics. |
New Adobe Analytics default landing page | Effective Date: June 18, 2020 | On June 18, 2020, the default landing page for Adobe Analytics will change from Reports to Workspace. This change will occur for any users who have not previously set a custom landing page. |
Change to how Entries/Exits are calculated in Workspace | April 7, 2020 | In Analysis Workspace, as of March 2020, we have changed how the None value interacts with Entries/Exits. Because you can now turn Nones on and off in Analysis Workspace, we apply the None value after the entry or exit, whereas (for eVars) it used to be applied before entry or exit. For example, assume that the first hit of a visit has no value for eVars, but the second hit does. In Reports & Analytics the first hit will show as Unspecified for the Entry, but in Analysis Workspace it will show up as the value on the second hit. |
EOL of Dashboard Archive | March 27, 2020 | The View Archive setting under Manage Dashboards in Reports & Analytics will no longer be available as of October, 2020. |
EOL of Analytics Legacy APIs | January 9, 2020 | In November 2020, the following Analytics Legacy API services will reach their end-of-life and will be shutdown. Current integrations built using these services will stop working.
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San Jose FTP Broker Ending for London and Singapore | July 2020 | For customers in London and Singapore, we will no longer support brokering of data between London or Singapore and the San Jose data center ftp.omniture.com.
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EOL of Ad Hoc Analysis | Aug 6, 2018 | Adobe announced the intention to end-of-life Ad Hoc Analysis. An end-of-life date will be shared once available. For more information, visit Discover Workspace. |
For the latest updates on AppMeasurement releases, please refer to AppMeasurement for JavaScript release notes.
New courses, tutorials, and articles in Analytics and Customer Journey Analytics.
Published | Name | Type | Description |
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August 30, 2020 | Saving, Sharing, and Collaborating on Projects in Analysis Workspace | Video | In Analysis Workspace, learn how to add text explanations to a table, create a direct link for your project, and share it. |
August 28, 2020 | Course Introduction - Attributing Value to Digital Touch-points in the Customer Journey | Video | In this introductory video, learn the pre-requisites and course content for the Attributing Value to Digital Touch-points in the Customer Journey course. |
August 28, 2020 | Attributing Value to Digital Touch-points in the Customer Journey | Course | Get to know your site visitors by understanding what brought them to your site, how to allocate credit for conversion on your site to different channels, and even understand how other items on your site drive conversion. This course teaches you the main visualizations that show this analysis, and also how to use Attribution IQ to assign attribution models in your analysis. |
August 21, 2020 | Using cross-tab analysis to explore basic marketing attribution in Analysis Workspace | Video | There are many ways you can take your attribution methodology to the next level with Adobe Analytics. In this video, we highlight how you can derive deeper insights from the Marketing Channels report using cross-tab analysis in Workspace. |
August 21, 2020 | Right-click for Workspace Efficiency | Video | Learn about all of our favorite Analysis Workspace right-clicks and how to use them. From Freeform Tables to Fallout Visualizations, right-clicking will make you more efficient and proficient in Workspace. |
New features, fixes, documentation and tutorials in Audience Manager.
Release date: September 20, 2020
traitAlias
field in an API call. (AAM-55952)New videos, tutorials, or courses published for Audience Manager.
Published | Name | Type | Description |
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August 17, 2020 | Mapping Audience Manager Segments to Destinations | Video | Learn about the different types of destinations in Audience Manager and the details of mapping segments to each destination type. |
August 14, 2020 | Getting the most out of Profile Merge Rules - Tips, Tricks and Strategies | Article | Varun Kalra, Multi-Solution Consultant at Accordant, gives tips on choosing and using Profile Merge Rules. |
August 14, 2020 | Traits and Segments Best Practices | Article | Matt Vittorioso, Senior Marketing Specialist at Ally Financial, gives tips on managing traits. |
August 12, 2020 | Understanding and Configuring the Google Customer Match People-Based Destination | Video | This video walks you through the details and use case of the Google Customer Match People-Based Destination, and includes a walk-through of creating a segment and mapping it to a destination. It also shows the audience landing in the Google Ad Console. |
August 13, 2020 | Course Introduction - Audience Segment Creation and Strategies | Video | In this video, learn what is awaiting you inside the Audience Segment Creation and Strategies course. |
August 13, 2020 | Using Code View when Building Segments | Video | Learn how to use code view to define segments, allowing you to create complex trait combinations, including using recency and frequency. |
August 21, 2020 | Audience Segment Creation and Strategies | Course | In this course, learn segments from A to Z. Learn how to create them, manage them, and activate them to destination partners. See some helpful use cases, and even get some tips and tricks from customers. |
New features, fixes, and updates in Adobe Experience Manager (AEM). Adobe recommends customers with on-premise deployments to deploy the latest patches to ensure higher stability, security, and performance.
AEM 6.5.6.0
AEM 6.5, Service Pack 6 (6.5.6.0 released September 3, 2020) is an important update that includes new features, key customer enhancements, improved performance, stability, and security, released since the general availability of AEM 6.5, April 2019.
AEM 6.4.8.2
AEM 6.4, Service Pack 8, Cumulative Fix Pack 2 (6.4.8.2 released September 3, 2020) is an important update that includes several internal and customer fixes since the general availability of AEM 6.4, Service Pack 8 (6.4.8.0), March 2020.
AEM as a Cloud Service
What is new on AEM as a Cloud Service? Featured highlights include the following:
Experience Manager Desktop App 2.0.3.2
This minor release included the following:
AEM Assets Brand Portal
This release included the following:
New Tools for AEM as a Cloud Service Transitions
CDN Invalidation in Dynamic Media
You can now send a request from within Dynamic Media to have the CDN cache expire within minutes. This feature is useful when you make updates to assets and you want those changes to take effect immediately on your website.
On and Off Times for Publishing Pages
When publishing pages using On and Off Times, see the Basic tab of Page Properties, you can now pre-configure Auto-Replication.
Core Components
Core Components release 2.11.0 introduces support for AMP and is now available along with authoring documentation and developer details and project download available on GitHub.
Forms
The latest AEM content on Experience League
This is the official source of Digital Experience technical content produced by Adobe. See the full list here.
New videos, tutorials, and courses published over the past month.
Published | Name | Type | Description |
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August 31, 2020 | Configure XDP templates to utilize AEM Forms and Adobe Sign Integration | Video | Leverage existing XDP templates with AEM Forms and Sign integration. |
August 25, 2020 | Configuring Adaptive Form for 2 signers | Video | Configure multiple signers and specify the order (sequential or parallel) using the Adaptive Forms interface. |
August 17, 2020 | Configuring access to AEM | Video | Explore how users authenticate using Adobe IMS to AEM as a Cloud Service, and how Adobe IMS Users, User Groups, and Product Profiles are used to control access to AEM and its features and functionalities. |
August 17, 2020 | Configuring access to AEM walk-through | Video | An abridged walk-though configuring Adobe IMS Users, User Groups, and Product Profiles in Adobe Admin Console. Also, learn how to leverage these Adobe IMS abstractions in AEM Author to define and manage specific group-based permissions. |
August 17, 2020 | AEM users, groups and permissions | Video | Adobe Experience Manager builds on Adobe IMS users, User Groups, and Product Profiles to provide customizable access to AEM. Learn how to define AEM groups and permissions and how they work in concert with Adobe IMS abstractions to provide seamless and customizable access to AEM. |
August 17, 2020 | Debugging a Launch implementation | Video | An introduction to some common tools and techniques to debug a Launch implementation. Learn how to use the browser’s developer console and the Experience Platform Debugger extension to identify and troubleshoot key aspects of an Experience Platform Launch implementation. |
August 17, 2020 | Create a Launch Cloud Service configuration | Video | Learn how to create a new Experience Platform Launch Cloud Services configuration. The Launch Cloud Service configuration can then be applied to an existing Site and the Launch libraries can be observed loading in both Author and Publish environments. |
August 17, 2020 | Connect AEM with Launch using Adobe I/O | Video | Learn how to create an IMS configuration with Adobe I/O to authenticate AEM with the Experience Platform Launch API. Once this integration is in place, AEM will able to communicate via the Launch API to access Launch properties. |
August 17, 2020 | Create a Launch Property | Video | Learn how to create a Launch property with the bare-minimum configuration needed to set up the rest of the integration. Users will get introduced to the Launch UI and learn about extensions, rules and publishing workflows. |
August 17, 2020 | Integrating Experience Platform Launch and AEM | Video | Experience Platform Launch is Adobe’s next-generation tag management platform and the best way to deploy Adobe Analytics, Target, Audience Manager and many more solutions. Get an overview of Experience Platform Launch and the recommended integration with Adobe Experience Manager. |
August 17, 2020 | Configuring AEM Assets for Administrators | Video | In this video, administrators can learn about configuring AEM Assets. |
August 17, 2020 | Prefilling adaptive forms using the form data model | Course | You can pre-fill the fields of an adaptive form using existing data. In this course, learn to pre-fill the fields using the form data model’s request attribute. |
August 17, 2020 | Adobe IMS Product Profiles | Video | Adobe IMS product profiles entitle users to log into an AEM Author service, and provide a baseline of access, depending on the which product profile they are added to. |
August 17, 2020 | Adobe IMS user groups | Video | Adobe IMS user groups establish logical sets of users that are exposed to AEM, where they can be leveraged to define fine-tune permissions to AEM users. |
August 17, 2020 | Adobe IMS users | Video | Learn about what Adobe IMS users are, and how they are accessed and managed in Admin Console, and how they can be used to log in to AEM as a Cloud Service. |
August 17, 2020 | Getting started with HTML5 Forms for developers | Course | HTML5 forms offers rendering of XFA form templates in HTML5 format. This capability enables the rendering of forms on mobile devices and desktop browsers on which XFA-based PDF is not supported. |
All Experience Manager release notes are maintained at the following pages:
Adobe Campaign provides an intuitive, automated way to deliver one-to-one messages across online and offline marketing channels. You can now anticipate what your clients want using experiences determined by their habits and preferences.
Release information for Campaign Classic, Campaign Standard and Control Panel.
New videos, tutorials, or courses published over the past month.
Published | Name | Solution | Description |
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August 10, 2020 | Refining targets by combining query results | Campaign Classic | Learn how to refine your target by combining query results in a workflow using the intersection or the union activities. |
August 10, 2020 | Using the update list activity to create a list with a workflow | Campaign Classic | Understand the concept of lists in Adobe Campaign Classic and learn how to create a list using the update list activity in a workflow. |
August 20, 2020 | Refining targets by excluding query results | Campaign Classic | Learn how to refine your target by applying a standard exclusion to a workflow. You will also learn how to create predefined filters and how to trouble shoot your workflow. |
August 25, 2020 | Creating Direct Mail deliveries | Campaign Classic | Understand how direct mail works in Adobe Campaign and learn how to create, format and execute a direct mail delivery. |
Release notes for Adobe Advertising Cloud.
Feature | Description |
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Interactive pre-roll extended to include VAST inventory | Each interactive pre-roll placement and ad can now support both VPAID and VAST inventory. Note: If your primary KPI is view ability, then continue to create separate VPAID and VAST placements and ads because viewable impressions aren’t available for VAST ads. |
August 8 release
Feature | Description |
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Portfolios | Portfolio-level position limits are no longer available in portfolio settings. Any previously-created position limits were removed. |
Constraints | Position-based constraints and constraint conditions are no longer supported:
Note: Position data will continue to be populated as long as it is available from the search engines. Microsoft Ads will retire position in September 2020. |
Campaigns | (Google Ads campaigns) Advertising Cloud Search now supports ad customizers in responsive search ads (RSAs). Previously, they were supported in all ad types except for RSAs. |
For Magento release notes, see:
Marketo Engage is a complete applications for lead management and B2B marketers looking to transform customer experiences by engaging across every stage of complex buying journeys.
See Marketo release notes for the latest release information.
The following features are releasing throughout the quarter:
Feature | Description |
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Bizible |
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Sales Connect | Compose Window and Command Center updates/enhancements |
_method
to pass Query Parameters in a POST body to bypass URI length limitations.For cumulative and historical release notes, see Marketo release notes.