Adobe Experience Cloud Release Notes - July 2020


This page describes new features, fixes, and important notices in Adobe Experience Cloud. It also highlights new documentation, training courses, and video tutorials to help you get the most out of Experience Cloud.


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Release date: July 16, 2020

Product release dates may vary. Check back frequently for updates.

Latest update: July 14, 2020

Need help? Visit Experience League to find product and technical documentation, Adobe-curated courses, video tutorials, quick answers, community insight, and instructor-led training.

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Adobe System Status provides detailed information, status updates, and email notifications about Adobe cloud products and services outage, disruption, and maintenance events. Check it out at

Released: May 21, 2020

What’s new

  • Using your Adobe ID, you can subscribe to event notifications with more granularity, down to the product offering and add-on level. To help you setup your subscription faster, the self-subscription process now recommends a selection of products and offerings based on your product entitlements. This should reduce the number of emails you receive, and deliver more relevant notifications in your inbox. Get started at

New features and enhancements available today

Feature Description
Improved subscription and notification user experience
  • Marketo Engage regional locations are now filtered based on the list of product offerings selected.
  • Marketo Engage email notifications are relevant to the user’s region, location, and environment preferences.
Event subscription confirmation
  • You can now get an email confirmation when subscribing to on-going single event updates.
Global navigation usability enhancements
  • Consistent user experience with at the top level navigation menu.

Icon Experience Cloud interface

General updates to Experience Cloud interface.

Updated interface menu

In Experience Cloud, the July 16, 2020 release updates the Application Switcher drop-down menu. It has been streamlined so that solution logos are removed, and the menu displays only the applications and services to which you have access.

See Experience Cloud interface product documentation for an example.

Unified product domain

Adobe has been updating the domain and interface header to unify and improve your experience across all Experience Cloud applications. These enhancements are designed to simplify your experience in small but important ways. These enhancements do not change your current workflows.

Updates include:

  • New application URLs:<application name>:
    • All products will eventually adopt this URL pattern. Look for new URLs to become effective throughout the month.
    • Browser support: Supported browsers include Microsoft Edge, Google Chrome, Firefox, Safari, and Opera (latest versions). Note: Although Experience Cloud interface supports these browsers, individual applications might not support every browser. (For example, Analytics does not support Opera, and Target does not support Safari.)
    • (Safari only) The domain change may cause cookie issues in Safari. Deselecting Prevent cross-site tracking in the Safari Privacy Preferences enables cookies across domains (and all cross-site experiences), and allows Experience Cloud to function on this new domain.
  • Easier switching between your organizations or to a different application.
  • Improved product help: Experience League is integrated into the product so that a help search also includes results from community forums and video content. This change simplifies access to more content and helps you get the most out of Experience Cloud. Additionally, click Help > Feedback to report issues or share your ideas with Adobe.

The following apps use the new domain:

App or Service Domain
Experience Cloud home page
Adobe Target
Adobe Audience Manager
Adobe Launch
Adobe Experience Platform
Journey Management
Adobe Analytics
Customer Journey Analytics
Adobe Campaign Control Panel
Cloud Manager
Places Service
Software Distribution
Admin Tool (beta)

Board & Collections, a legacy filter in Marketing Cloud Assets selector, is being decommissioned.

Icon Adobe Experience Platform

Release notes for the Experience Platform and application services, including Experience Platform Launch, Offers, People, Places, Mobile Services, and security bulletins.

Latest release date: June 10, 2020

See Experience Platform release notes for the latest information about Experience Platform.

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Using Adobe Experience Platform, orchestrate individual customer journeys at scale across experience channels by intelligently anticipating every individual’s needs in real time, wherever their journey takes them.

Additional resources for Journey Orchestration

Documentation - Release Notes - How-to videos

Icon Adobe Analytics

Release date: July 16, 2020

New features in Adobe Analytics

Feature General Availability- Target Date Description
Workspace: New date range presets July 16, 2020 Added 4 new date ranges (This week/month/quarter/year (excluding today)) so that users can choose from date ranges that do not include partial-day data from today.
Data Repair API public beta July, 14 2020 The Data Repair API provides you with a mechanism to delete or edit certain existing Adobe Analytics data. Data Repair requests are made by submitting a job definition to the Data Repair API, which includes the report suite, date range, variables, and actions to be applied to the data. Upon commencement of the public beta, the Data Repair API will support deletion of Activity Map data. Additional features will be rolled out at a later date. Contact Customer Care to join the Data Repair API public beta. Learn more…

New features in Customer Journey Analytics

Feature General Availability- Target Date Description
No new features this month

New features in Media Analytics

Release date: July 16, 2020

Feature General Availability- Target Date Description
Supported devices and platforms June 18, 2020 The Media Launch Extension w/ AEP SDK now supports the following OTT devices:
  • Apple TV (tvOS)
  • Fire TV (Fire OS)
  • Android TV

Fixes in Adobe Analytics

  • Fixed an issue that occurred after switching to a report suite with a different currency. The Workspace line chart did not reflect the correct currency. (AN-216655)
  • Fixed issues with visualizations being unreadable in downloaded PDFs. (AN-217949)
  • Fixed an issue that caused an error when adding a Hierarchy variable to a report suite. (AN-211974)
  • Fixed an issue that occurred when editing a data feed associated to a report suite that had a different time zone than the currently selected Reports & Analytics report suite. (AN-222474)
  • Fixed an issue with the Classification Rule Builder not working. (AN-219662)
  • Fixed multiple issues with classifications and classifications rules. (AN-223492, AN-220654, AN-219662, AN-223260)
  • Fixed an issue with the same segment returning different data in a virtual report suite compared to the parent report suite. (AN-201074)
  • Fixed an issue that prevented the download of report suite settings. (AN-223690)
  • Fixed an issue in Intelligent Alerts that prevented the Opt out of this schedule email link from working. (AN-223875)
  • Fixed an issue with an incorrect currency displaying for a virtual report suite. (AN-224781)
  • Fixed an issue with missing components errors in virtual report suites. (AN-224782)
  • Fixed an issue in which breaking down a classification of a dimension by another could return empty results when used with a calculated metric with participation allocation set. (AN-214089)

Additional Adobe Analytics fixes

AN-222672, AN-222813; AN-222892; AN-223272, AN-223432; AN-224062; AN-224108; AN-224163; AN-224339; AN-224456; AN-224449; AN-224552; AN-224553; AN-224786

Important notices for Analytics administrators

Notice Date Added or Updated Description
EOL of Adobe Data Connectors July 13, 2020 Adobe Data Connectors are powered by legacy technology that is no longer viable or supported. We have a new standard in the Adobe Exchange Partner Program that should be adopted for any integrations that wish to continue to be offered and supported. The official end-of-life date is still to be determined, but we anticipate it to be in the next 12-18 months (mid 2021 to end of 2021). Learn more…
Report suite mapping to IMS org July 2020 The report suite mapping tool will be discontinued in November 2020. This feature powers integrations such as Advertising Analytics and Experience Cloud segment publishing in Adobe Analytics. A report suite must be mapped to an IMS org to enable these and other services. Newer report suites are automatically mapped upon creation. However, older report suites must be manually mapped to an IMS org.
Migration to unified product domain Effective date: May 28, 2020 The migration to a unified product domain for Adobe Analytics, which began in January 2020, completed on May 28, 2020. While Adobe Analytics works to remove all domain references from its architecture, it is important to allowlist as a third-party cookie. When the full architecture migration is (soon) completed, we will notify you via the release notes and this allowlist step will no longer be needed. Here is a full list of recommended IP addresses and domains that you should allowlist.
If your organization blocks third-party cookies, please reach out to Customer Care to regain your access to Adobe Analytics.
New Adobe Analytics default landing page Effective Date: June 18, 2020 On June 18, 2020, the default landing page for Adobe Analytics will change from Reports to Workspace. This change will occur for any users who have not previously set a custom landing page.
Change to how Entries/Exits are calculated in Workspace April 7, 2020 In Analysis Workspace, as of March 2020, we have changed how the None value interacts with Entries/Exits. Because you can now turn Nones on and off in Analysis Workspace, we apply the None value after the entry or exit, whereas (for eVars) it used to be applied before entry or exit. For example, assume that the first hit of a visit has no value for eVars, but the second hit does. In Reports & Analytics the first hit will show as Unspecified for the Entry, but in Analysis Workspace it will show up as the value on the second hit.
EOL of Dashboard Archive March 27, 2020 The View Archive setting under Manage Dashboards in Reports & Analytics will no longer be available as of October, 2020.
EOL of Analytics Legacy APIs January 9, 2020 In November 2020, the following Analytics Legacy API services will reach their end-of-life and will be shutdown. Current integrations built using these services will stop working.
  • 1.3 Analytics APIs
  • 1.4 SOAP Analytics APIs
  • Legacy OAuth Authentication (OAuth and JWT)
We have provided a Legacy API EOL FAQ to help answer your questions and provide guidance on how to proceed. API integrations that employ these services can migrate to the 1.4 Analytics REST APIs or the 2.0 Analytics APIs. Legacy OAuth accounts can migrate to an Adobe Developer Analytics integration account, which can be used to access both the 1.4 Analytics APIs and 2.0 Analytics APIs.
San Jose FTP Broker Ending for London and Singapore July 2020 For customers in London and Singapore, we will no longer support brokering of data between London or Singapore and the San Jose data center
EOL of Ad Hoc Analysis Aug 6, 2018 Adobe announced the intention to end-of-life Ad Hoc Analysis. An end-of-life date will be shared once available. For more information, visit Discover Workspace.


For the latest updates on AppMeasurement releases, please refer to AppMeasurement for JavaScript release notes.

Analytics help resources

Icon Adobe Audience Manager

New features, fixes, documentation and tutorials in Audience Manager.

Release date: July 16, 2020

New features and fixes in Adobe Audience Manager

  • Fixed an issue where customers were unable to map some segments to Amazon destinations. (AAM-54373)
  • Fixed an issue where the browser screen would freeze when customers opened a segment in a new tab. (AAM-55213)
  • Fixed an issue in the Onboarding Status Report, where customers could see a date mismatch between the date when clicking a bar in the graph and the date in the table. (AAM-55235)
  • Fixed a bug in the Administration section where the user interface would show an error icon instead of a confirmation message when customers were trying to delete users. (AAM-55186)
  • Fixed an issue with the Swagger API, where the x-api-key header was not being added to the curl request. (AAM-55392)
  • Improved the default sorting order for segments mapped to destinations in the destinations view. The mapped segments are now sorted by start date of the segment mapping, then by segment ID. (AAM-38494)
  • Multiple accessibility improvements across the interface. (AAM-48956, AAM-49012, AAM-49364, AAM-49363, AAM-49374, AAM-49579, AAM-55037).

Icon Adobe Experience Manager

New features, fixes, and updates in Adobe Experience Manager (AEM). Adobe recommends customers with on-premise deployments to deploy the latest patches to ensure higher stability, security, and performance.

Product Updates



  • AEM Community Discussion

    Now you can look at all the AEM announcements and interesting references to internal and external bloggers in one place. See the AEM Community’s Discussion section.

New Experience Manager courses and tutorials

New videos, tutorials, or courses published over the past month.

Published Name Type Description
June 25, 2020 Getting Started with Adaptive Forms Video These tutorials walk you through the steps involved in creating multi-tabbed adaptive form. Learn to use tables, accordion layout, and rule editor to author business rules.
June 25, 2020 Creating a review workflow in AEM Forms Video Learn to create a workflow for reviewing submitted data from an active form submission.
June 23, 2020 Processing profiles Video Processing profiles define the renditions to be created for assets in AEM as a Cloud Service.
June 23, 2020 Dynamic Media Classic Best Practices Article Current and new users can learn about Dynamic Media Classic, its core capabilities, and the create, author, and deliver workflow.
June 23, 2020 Debugging AEM as a Cloud Service build and deployments Article Learn how to debug build and deployments for AEM as a Cloud Service.
June 16, 2020 Debugging AEM as a Cloud Service using logs Article Learn how to use logs to debug AEM as a Cloud Service. Logs act as the frontline for debugging AEM applications but are dependent on adequate logging in the deployed AEM application.
June 10, 2020 Using Dynamic Media 3D with AEM Assets Video Dynamic Media 3D support for Adobe Experience Manager lets you easily customize and deliver interactive 3D-powered experiences at scale.
June 5, 2020 SPA Editor Project Article Learn how to use the Adobe Experience Manager (AEM) Project archetype to generate a multi-module Maven project as a starting point for a React application integrated with the AEM SPA Editor.

Experience Manager release information

All Experience Manager release notes are maintained at the following pages:

Additional help resources for AEM

Icon Adobe Campaign

Adobe Campaign provides an intuitive, automated way to deliver one-to-one messages across online and offline marketing channels. You can now anticipate what your clients want using experiences determined by their habits and preferences.

New product releases

Release information for Campaign Classic, Campaign Standard and Control Panel.

Campaign Classic

Campaign Control Panel

New Campaign courses and tutorials

New videos, tutorials, or courses published over the past month.

Published Name Solution Description
June 26, 2020 Explore the Adobe Campaign Classic UI Campaign Classic This video explains the main Adobe Campaign Classic user interface and shows you how to navigate the main functionality.
July 8, 2020 Install and setup the Adobe Campaign Client Campaign Classic Learn how to download and install the Adobe Campaign Client console, create and manage your connections to multiple environments, and verify access to the Adobe Campaign Client console.
June 19, 2020 Introduction to Adobe Campaign Classic Campaign Classic Learn how Adobe Campaign Classic fits into the Adobe Digital Experience portfolio, as well as the primary features and capabilities.
June 12, 2020 Deploying an ad-hoc email delivery template Campaign Classic Learn how to deploy an ad hoc email template
June 12, 2020 Configuring a delivery template Campaign Classic Learn how to configure an email template
June 12, 2020 Setting delivery template properties Campaign Classic Learn how to set email template properties
June 26, 2020 Getting Started with the UI in Adobe Campaign Standard Campaign Standard This video gives you an overview over the Adobe Campaign Standard user interface and explains how to navigate to key features and core functionality.
June 26, 2020 GPG key management Campaign Standard/Control Panel Learn how to generate and install a public/private GPG key pair for data encryption and how to import and install a public key for data decryption.

Help resources

Icon Advertising Cloud

Release notes for Adobe Advertising Cloud.

New features in Advertising Cloud DSP

Updated July 24, 2020.

Feature Description
GDPR Transparency & Consent Framework Advertising Cloud is upgrading its support for the IAB’s Transparency and Consent Framework to version 2.0 by August 15, 2020. At this time, no changes are needed on the customer side. As the Data Processor for each of our customers, Adobe Advertising Cloud has the capabilities available for customers to fulfill their obligations under the GDPR that are applicable to the use of our products and services.
Audience Manager Integration (Beta for Adobe Audience Manager customers with Adobe Experience Platform only) DSP can send actionable log files containing an advertiser’s advertising engagement data into Audience Manager through the Adobe Experience Platform. In Audience Manager, advertisers can use the data for advanced segmentation and usage in insights tools, such as Audience Optimization Reports.
People-Based Cross Device Graph Targeting Self-serve DSP customers can use a device graph (Adobe Device Co-op or LiveRamp) for people-based targeting and frequency management across new campaigns. This ensures advertisers can reach their audiences across their owned devices but limit exposure. In addition, bulk editing of cross-device targeting settings across placements is now in beta. To enable the beta for your account, contact your Adobe account manager.
Site Targeting “Blacklists” and “whitelists” were renamed to the more equitable terms “blocked (sites)” and “targeted (sites).”
Flashtalking Ads DSP now automatically inserts click macros for all Flashtalking ad tags via the single ad creation and bulk third-party ad creation workflows.
Reports (Beta for Adobe Experience Platform customers only) A new Cross Channel Report in Advertising Cloud Search provides a unified view of media spend across DSP and Search, with daily key metrics for DSP placements and Search campaigns.

Updated July 8, 2020 for the July 11 release.

Feature Description
Alerts Beta You can now open a read-only, filtered view containing the data for any alert, and then open a filtered view of the entities in the relevant campaign management view, from which you can edit the entity records.
Portfolios The deprecation of position-based metrics in constraints and portfolio settings was deferred to 8 August.

Icon Magento

For Magento release notes, see:

Icon Marketo Engage

Marketo Engage is a complete applications for lead management and B2B marketers looking to transform customer experiences by engaging across every stage of complex buying journeys.

Core Marketo Engage updates

See Marketo release notes for the latest release information.

Upcoming features

The following features are releasing throughout the quarter:

Feature Description
  • New account-based segmentation
  • Save dashboard-specific filters
  • Export Bizible dashboards as PDFs
Sales Connect Compose Window and Command Center updates/enhancements


Marketo Engage Success Center: Launching in February 2020. The Success Center is an in-product help center that enables you to search Product Docs and the Community, launch how-to guides, access adoption content, and more. Note: This feature will be launched as a beta in ANZ and will roll out to North America later in the quarter.


  • Asset API “_method” Parameter: After September 2020, Asset API Endpoints will no longer accept _method to pass Query Parameters in a POST body to bypass URI length limitations.
  • Internet Explorer Support Deprecation: Beginning with the July release on July 31, 2020, the Marketo Engage user interface will no longer be supported on Internet Explorer.

For cumulative and historical release notes, see Marketo release notes.

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