This page describes new features, fixes, and important notices in Adobe Experience Cloud. It also highlights new documentation, training courses, and video tutorials to help you get the most out of Experience Cloud.
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Release date: June 18, 2020
Product release dates may vary. Check back frequently for updates.
Latest update: June 18, 2020
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Released: May 21, 2020
What’s new
New features and enhancements available today
Feature | Description |
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Improved subscription and notification user experience |
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Event subscription confirmation |
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Global navigation usability enhancements |
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General updates to Experience Cloud interface.
Unified product domain
Adobe has been updating the domain and interface header to unify and improve your experience across all Experience Cloud applications. These enhancements are designed to simplify your experience in small but important ways. These enhancements do not change your current workflows.
Updates include:
experience.adobe.com/<application name>
:
The following apps use the new experience.adobe.com domain:
App or Service | Domain |
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Experience Cloud home page | experience.adobe.com/home |
Adobe Target | experience.adobe.com/target |
Adobe Audience Manager | experience.adobe.com/audience-manager |
Adobe Launch | experience.adobe.com/launch |
Adobe Experience Platform | experience.adobe.com/platform |
Journey Management | experience.adobe.com/journeys |
Adobe Analytics | experience.adobe.com/analytics |
Customer Journey Analytics | experience.adobe.com/platform/analytics |
Adobe Campaign Control Panel | experience.adobe.com/controlpanel |
Cloud Manager | experience.adobe.com/cloud-manager |
Places Service | experience.adobe.com/places |
Software Distribution | experience.adobe.com/downloads |
Admin Tool (beta) | experience.adobe.com/admin |
Board & Collections, a legacy filter in Marketing Cloud Assets selector, is being decommissioned.
Release notes for the Experience Platform and application services, including Experience Platform Launch, Offers, People, Places, Mobile Services, and security bulletins.
Release date: June 10, 2020
Adobe Experience Platform includes the following new features:
For more information about these features, see Experience Platform release notes.
Content | Content Type | Description |
---|---|---|
Introduction to Adobe Experience Platform | Course | Learn how Adobe Experience Platform helps you deliver the right experience by transforming your data into robust real-time customer profiles and AI-driven insights that you can activate in every channel. This introductory-level course gives you an overview of Experience Platform’s capabilities, use cases, relationship with Adobe Experience Cloud, basic architecture, interface, and project roles. |
Introduction to Web SDK and Edge Network | Video tutorial | An overview of Adobe Experience Platform SDK and Edge Network. Experience Platform Web SDK is a client-side JavaScript library that allows customers to use one JavaScript library, one beacon type, one data stream, one and server-side destination to send data to all Adobe applications and to third-party destinations. |
Demo of Web SDK and Edge Network | Video tutorial | Watch the Adobe Experience Platform Web SDK and Edge Network in action, with a single call to Adobe sending data to Experience Platform, Analytics, Audience Manager and Target. |
Demo of Real-time Customer Data Platform | Video tutorial | Learn how Real-time CDP is used to collect data from multiple sources. You can merge that data into a single real-time customer profile, and activate that data to create personalized customer experiences. |
Using Adobe Experience Platform, orchestrate individual customer journeys at scale across experience channels by intelligently anticipating every individual’s needs in real time, wherever their journey takes them.
For the latest release updates, see Journey Orchestration release notes
Content | Content Type | Description |
---|---|---|
Getting Started with Journey Orchestration for Administrators | Course | Learn how to configure and use Journey Orchestration. This course covers the key concepts, and the configuration steps required to enable the orchestration of a journey. Learn how to create, publish, and how to report and analyze your orchestrated journeys. |
Getting started with Journey Orchestration for business users | Course | Learn how to configure and use Journey Orchestration. This course covers the key concepts. You will learn how to create, publish, report on and analyze your orchestrated Journeys. |
Documentation - Release Notes - How-to videos
Release date: June 18, 2020
Feature | General Availability- Target Date | Description |
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Attribution IQ: Algorithmic Attribution | June 18, 2020 | The Algorithmic Attribution model in Analysis Workspace uses statistical techniques to dynamically determine the optimal allocation of credit for the selected metric. Available to Adobe Analytics Ultimate customers. |
Attribution IQ: Custom look-back windows | June 18, 2020 | You can now configure any attribution model in Attribution IQ to include touch-points from up to 90 days before the reporting time period. This will typically increase the attribution accuracy for events that happen early in the reporting period by accounting for interactions that occurred in the prior month(s). Available to Adobe Analytics Foundation, Select, Prime, Premium, Premium Attribution, Premium Complete, and Ultimate customers. |
Project roles for shared Workspace projects | June 18, 2020 | When sharing a Workspace project, you can now place recipients in one of three project roles, depending on the project experience you want them to have: Edit, Duplicate and View. Learn more… |
View-only Workspace projects | June 18, 2020 | Workspace projects can be shared to users as “Can view” only. When a View recipient opens the shared project, they receive a more restrictive project experience, with no left rail and limited interactions. Learn more… |
Ability to co-edit Workspace projects | June 18, 2020 | Recipients added to the “Can edit” role can save over a project that has been shared to them. This extends to both admins and non-admins. Learn more… |
Updated Blank panel in Workspace | June 18, 2020 | The blank panel in Workspace now includes panels and visualizations, giving you a more seamless way to pick the analysis workflow that works best for you. |
First-party domains available in China RDC | June 18, 2020 | Enables customers with a .cn domain to request a 1st-party domain for use inside of Mainland China. (Documentation available with the purchase of “China Performance Optimization” SKU.) |
Quick Insights panel in Workspace | June 25, 2020 | Quick Insights provides guidance for non-analysts and new users of Analysis Workspace to learn how to answer business questions quickly and easily. Learn more… |
Analytics for Target panel in Workspace | June 25, 2020 | The Analytics for Target (A4T) panel lets you analyze your Adobe Target activities and experiences, with lift and confidence, in Analysis Workspace. Learn more… |
About Workspace page | June 18,2020 | The About Workspace page provides information about your Analysis Workspace environment, about your Adobe Analytics administrators (if you need support), and a way to provide in-product feedback. It can be found under Workspace > Help > About Workspace. |
Feature | General Availability- Target Date | Description |
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Support for Object arrays | June 18, 2020 | CJA customers can now report on dimensions and metrics that appear in Object arrays within their Adobe Experience Platform dataset schemas. Learn more… |
Attribution IQ: Algorithmic Attribution | June 18, 2020 | The Algorithmic Attribution model in Analysis Workspace uses statistical techniques to dynamically determine the optimal allocation of credit for the selected metric. Available to Adobe Analytics Ultimate customers. Learn more… |
Attribution IQ: Custom lookback windows | June 18, 2020 | You can now configure any attribution model in Attribution IQ to include touch-points from up to 90 days before the reporting time period. This will typically increase the attribution accuracy for events that happen early in the reporting period by accounting for interactions that occurred in the prior month(s). Learn more… |
Support for Anomaly Detection | June 18, 2020 | Anomaly Detection provides a statistical method to determine how a given metric has changed in relation to previous data. Learn more… |
Project roles for shared Workspace projects | June 18, 2020 | When sharing a Workspace project, you can now place recipients in one of three project roles, depending on the project experience you want them to have: Edit, Duplicate and View. Learn more… |
View-only Workspace projects | June 18, 2020 | Workspace projects can be shared to users as Can View only. When a View recipient opens the shared project, they receive a more restrictive project experience with no left rail and limited interactions. Learn more… |
Ability to co-edit Workspace projects | June 18, 2020 | Recipients added to the Can Edit role can save over a project that has been shared to them. Learn more… |
Quick Insights panel in Workspace | June 25, 2020 | Quick Insights provides guidance for non-analysts and new users of Analysis Workspace to learn how to answer business questions quickly and easily. Learn more… |
About Workspace page | June 18,2020 | The About Workspace page provides information about your Analysis Workspace environment, about your Adobe Analytics administrators (if you need support), and a way to provide in-product feedback. It can be found under Workspace > Help > About Workspace. |
Date updated: June 18, 2020
Feature | General Availability- Target Date | Description |
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Supported devices and platforms | June 18, 2020 | The Media Launch Extension w/ AEP SDK now supports the following OTT devices:
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experiencecloud.com
domain. (AN-219680, AN-221629)AN-218269; AN-218455; AN-218492; AN-219888; AN-220447; AN-220546; AN-220788; AN-220866; AN-221165; AN-221545; AN-221712; AN-221832; AN-221853; AN-222000; AN-222505; AN-222559
Notice | Date Added or Updated | Description |
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Migration to unified product domain | Effective date: May 28, 2020 | The migration to a unified product domain for Adobe Analytics, which began in January 2020, completed on May 28, 2020. While Adobe Analytics works to remove all omniture.com domain references from its architecture, it is important to allowlist omniture.com as a third-party cookie. When the full architecture migration is (soon) completed, we will notify you via the release notes and this allowlist step will no longer be needed. Here is a full list of recommended IP addresses and domains that you should allowlist.If your organization blocks third-party cookies, please reach out to Customer Care to regain your access to Adobe Analytics. |
New Adobe Analytics default landing page | Effective Date: June 18, 2020 | On June 18, 2020, the default landing page for Adobe Analytics will change from Reports to Workspace. This change will occur for any users who have not previously set a custom landing page. |
Change to how Entries/Exits are calculated in Workspace | April 7, 2020 | In Analysis Workspace, as of March 2020, we have changed how the None value interacts with Entries/Exits. Because you can now turn Nones on and off in Analysis Workspace, we apply the None value after the entry or exit, whereas (for eVars) it used to be applied before entry or exit. For example, assume that the first hit of a visit has no value for eVars, but the second hit does. In Reports & Analytics the first hit will show as Unspecified for the Entry, but in Analysis Workspace it will show up as the value on the second hit. |
EOL of Dashboard Archive | March 27, 2020 | The View Archive setting under Manage Dashboards in Reports & Analytics will no longer be available as of October, 2020. |
End of Life - Analytics Legacy APIs | January 9, 2020 | In November 2020, the following Analytics Legacy API services will reach their end-of-life and will be shutdown. Current integrations built using these services will stop working.
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San Jose FTP Broker Ending for London and Singapore | July 2020 | For customers in London and Singapore, we will no longer support brokering of data between London or Singapore and the San Jose data center ftp.omniture.com.
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EOL of Ad Hoc Analysis | Aug 6, 2018 | Adobe announced the intention to end-of-life Ad Hoc Analysis. An end-of-life date will be shared once available. For more information, visit Discover Workspace. |
New courses, tutorial videos, and articles in Analytics and Customer Journey Analytics.
Content | Content Type | Description |
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Getting Started with Customer Journey Analytics for Users | Course | In this course, you will learn how to use Customer Journey Analytics (CJA) to analyze data from many different data sources. You will learn about the differences between Adobe Analytics and Customer Journey Analytics, and how the data is handled in CJA. After taking this course, you should be able to create and customize cross channel visualizations for increased understanding of your customers. |
Getting Started with Customer Journey Analytics for Administrators | Course | Learn how to configure and use Journey Orchestration. This course covers the key concepts and the configuration steps required to enable the orchestration of a Journey. You will learn how to create, publish and how to report and analyze your orchestrated Journeys. |
Getting Started with Customer Journey Analytics for Data Engineers | Course | In this course, you will learn about the data coming into Customer Journey Analytics and how it affects the reports for the analyst. This course builds upon your general knowledge of the Adobe Experience Platform. |
Getting Started with Customer Journey Analytics for Administrators | Video tutorial | An introductory video to Customer Journey Analytics for Administrators. |
Guided Analytics Implementation | Course | In this course, you learn how to get started implementing Adobe Analytics, understand Analytics concepts, create a plan, and implement Adobe Analytics using Experience Platform Launch. |
Adobe Analytics Fundamentals for Leaders | Course | In this course, learn about the Analytics fundamentals and how Analysis Workspace can change your business. Learn how you can uncover insights with Adobe Sensei, hear customer testimonials, and watch highlights from industry experts at Summit 2019. |
Getting Started with Analysis Workspace | Course | Learn how to get started using Analysis Workspace. Build your first project, learn how to define date ranges, apply segments, and share and collaborate on projects. |
Adobe Analytics dashboards Scorecard Builder | Video tutorial | In this video, learn how to create and share Scorecards in Analysis Workspace to be viewed on Adobe Analytics dashboards (mobile app). |
Adobe Analytics dashboards In-App Experience | Video tutorial | In this video, learn how to use Adobe Analytics dashboards (mobile app) to access and view Scorecards created by or shared with you. |
New features, fixes, documentation and tutorials in Audience Manager.
Updated June 10, 2020
Audience Manager is releasing updates to the domain and header bar to improve your experience and unify with other Experience Cloud applications.
experience.adobe.com/audience-manager
.These updates are available only to users logging in using Adobe ID. To switch to an Adobe ID login, see Manage Experience Cloud users and products.
Feature | Description |
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Audience Manager Plug-in for IAB TCF v2.0 | Continuing Adobe’s focus on Privacy by Design, we are upgrading the Audience Manager Plug-in for IAB TCF to the IAB Transparency & Consent Framework (TCF) version 2.0, starting June 10th, 2020. Customers who have implemented the Audience Manager Plug-in for IAB TCF must upgrade to version 2.0 by August 15, 2020, in order to continue using the feature. After August 15th, 2020, version 1.1 will be deprecated and no longer supported. |
Fixes
Content | Content Type | Description |
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Introduction to Audience Manager | Course | This course teaches you the basics of Audience Manager and the problems you can solve using it. Learn about common use cases and key Audience Manager terms and concepts. |
Introduction to Identity in Audience Manager | Video tutorial | Learn how Adobe Audience Manager manages identity, including internal profiles and profile merging as well as ID syncing with partners. |
Understanding and Configuring the LinkedIn People-Based Destination | Course | This video walks you through the concepts and steps to create a People-Based Destination to LinkedIn. It builds on the additional videos and documentation regarding People-Based Destinations. |
Creating Rule-based Traits | Video tutorial | Learn how to use the Trait Builder in the Audience Manager interface to create a rule-based trait, allowing you to capture real-time activity into Audience Manager profiles. |
Enabling the Audience Manager Plug-in for IAB TCF 2.0 | Video tutorial | Learn how to enabling the Audience Manager Plug-in for IAB TCF. Enabling this plug-in is easy if you are using Adobe Experience Platform Launch. |
Demo of the Audience Manager Plugin for IAB TCF 2.0 | Video tutorial | In this video, see how cookies and beacons from Experience Cloud ID Service and solutions are affected by the IAB user choice selections. |
New features, fixes, and updates in Adobe Experience Manager (AEM). Adobe recommends customers with on-premise deployments to deploy the latest patches to ensure higher stability, security, and performance.
AEM 6.5.5.0
AEM 6.5, Service Pack 5 (6.5.5.0 released June 04, 2020) is an important update that includes new features, key customer-requested enhancements, and performance, stability, security improvements, released since the general availability of AEM 6.5 in April 2019.
AEM 6.4.8.1
AEM 6.4, Service Pack 8, Cumulative Fix Pack (6.4.8.1 released June 04, 2020) is an important update that includes several internal and customer fixes since the general availability of AEM 6.4, Service Pack 8 (6.4.8.0) in March 2020.
AEM as a Cloud Service
What’s new on AEM as a Cloud Service?
Highlights include:
With the goal of reducing time and cost to transition from on-premise to Cloud Service, two transition tools were launched this month. These tools are designed to automate some of the key tasks during transition process and hence, reducing the overall effort. .
Release notes for AEM as a Cloud Service 2020.6.0
Transition tooling:
https://github.com/adobe/aem-cloud-service-dispatcher-converter
https://experienceleague.adobe.com/docs/experience-manager-cloud-service/moving/cloud-migration/content-transfer-tool/using-content-transfer-tool.html
Core Components
Core Components 2.9.0 introduces integration with the Adobe Client Data Layer and a new Progress Bar Component and is now available along with authoring documentation and developer details and project download available on GitHub.
Moving to AEM as a Cloud Service
Moving to AEM as a Cloud Service describes the recommended transition journey for an existing AEM customer moving to Cloud Service. The goal of this documentation is to provide customers with information, guidance and best practices to help them prepare for this transition and to make this journey structured and predictable.
One of the Cloud Transition Tools - Content Transfer Tool was released. Content Transfer Tool is developed by Adobe that can be used to move existing content over from a source AEM instance (on-premise or AMS) to the target AEM Cloud Service instance.
One of the Code Refactoring Tools - AEM Dispatcher Converter was released. AEM Dispatcher Converter is a tool for converting existing AEM Dispatcher configurations to AEM as a Cloud Service Dispatcher configurations and is available.
Accessibility and the WCAG 2.1 Guidelines
Updates in relation to the WCAG 2.1 Guidelines:
AEM Community Discussion
Now you can look at all the AEM announcements and interesting references to internal and external bloggers in one place. See the AEM Community’s Discussion section.
Content | Content Type | Description |
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Getting Started with Adobe Asset Link for Business Users | Course | In this course, learn how to use Adobe Asset Link’s features and capabilities to fuel your creative design with content stored in Adobe Experience Manager Assets. The course covers everything from how to launch adobe asset link, basic asset operations, search and browse options, and how to efficiently collaborate with other users. |
Getting Started with AEM Assets for Business Users | Course | Learn how to get started with AEM Assets for business users. Explore the basics of AEM Assets, collaboration features, searching, organizing assets, and downloading assets and their renditions. |
Getting started with AEM Sites for business users | Course | Learn how to use AEM Sites’ core features and capabilities to manage your organization’s webpages. The course covers everything from an introduction to AEM Sites, basic concepts of authoring, advanced authoring features, and page management capabilities. |
AEM Project Structure | Article | Describes the changes required to Adobe Experience Manager Maven projects so that they are AEM Cloud Service compatible. |
Smart Tag Setup | Video tutorial | Step-by-step instructions to integrate Adobe Experience Manager (AEM) with the Smart Content Service using Adobe I/O. |
Batch generation of documents | Article | Learn about using the Batch API to produce multiple interactive communications from a template. |
Creating Print channel document in AEM Forms | Article | Learn the steps needed to create an interactive communication for the print channel. |
Access Adobe Asset Link | Video tutorial | Learn about accessing content stored in Adobe Experience Manager Assets (AEM Assets), without leaving the Creative Cloud desktop apps you are most familiar with. |
Asset Link Panel Overview | Video tutorial | Adobe Asset Link provides creative users with the ability to browse, search, check out, and check in assets stored in AEM Assets using the in-app panel in InDesign, Photoshop, and Illustrator. Get introduced to Adobe Asset Link panel’s UI and its capabilities. |
Asset Search | Video tutorial | Creative users can search for assets stored in AEM Assets using keywords, or perform a search under a specific location. |
File Versioning and Comments | Video tutorial | Using the Adobe Asset Link panel, you can access file details for assets in AEM Assets, such as thumbnail, basic metadata, and versions from within the panel. |
Check-In Check-Out | Video tutorial | Adobe Asset lets you check out AEM Assets directly from the creative app you are working on, and can immediately begin making edits. |
For Placement Only Rendition for AEM Assets | Video tutorial | Explore how to create and use a For Placement Only (FPO) rendition for AEM assets. |
Place Copy | Video tutorial | Learn how to use assets from AEM Assets using the Place Copy operation. |
Download and Upload | Video tutorial | Learn how to download and upload asset files from and to AEM Assets using the Asset Link panel. |
Files and Collections | Video tutorial | Learn how to quickly and easily access AEM Assets Files and Collections from within the Asset Link panel. |
Download | Video tutorial | Learn how to download assets and their renditions to your local machine for use and sharing. |
Adobe Campaign provides an intuitive, automated way to deliver one-to-one messages across online and offline marketing channels. You can now anticipate what your clients want using experiences determined by their habits and preferences.
Adobe Campaign Classic 20.2 release incldues:
Content | Content Type | Description |
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Getting Started with Adobe Campaign Standard for Business Users | Course | Learn how to navigate the interface, work with deliveries, and create and manage recipient data. |
Install and setup the Adobe Campaign Client | Video | Learn how to download and install the Adobe Campaign Client console, create and manage your connections to multiple environments, and verify access to the Adobe Campaign Client console |
Updated June 3, 2020
Updated June 23, 2020
Feature | Description |
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Domain Migration | (June 22 release) The Advertising Cloud DSP has migrated from https://www.tubemogul.com to https://advertising.adobe.com. |
Adobe Analytics integration | (June 18 release) DSP can now optionally suppress the AMO Cost metric from the data it sends to Analytics. To suppress the metric, contact your Adobe account manager. |
People Based Device Graph | (June 22 release) Self-serve DSP customers can now leverage a device graph (either Adobe Experience Cloud Device Co-op or LiveRamp) for people-based targeting and frequency management across any new campaigns. This will ensure that you reach your audiences across their owned devices, and can limit their ad exposure. |
CCPA Opt-Out-of-Sale | (June 22 release) You can now communicate CCPA opt-out-of-sale requests to Advertising Cloud using a new CCPA opt-out-of-sale segment, which you can create from Audiences > Segments. You can also retrieve monthly reports of IDs customers have submitted for opt-out-of-sale requests for the account a) from Audiences > Segments or b) using the Advertising Cloud Trafficking API. |
DoubleVerify Authentic Brand Safety | (June 22 release) Advertisers can now target a single DoubleVerify segment ID pre-bid, with comprehensive brand safety filters to mimic their post-bid blocking rules with DoubleVerify. You can now do so in the Media Quality targeting section of the advertiser settings at Settings > Advertiser. To learn more about the service, contact programmaticsales@doubleverify.com. Additional fees apply for this feature. |
CPA/ROAS Optimization | (May 20 release) Campaign managers no longer need to cap new placements within packages to prevent overallocation of budget. Placements now receive a dynamic budget allocation based on their CPM or CPA/ROAS performance. |
Campaign Home | (June 3 release) New campaign-level pacing metrics based on the provided campaign budget and time elapsed are available. |
Placements | (June 22 release) The Site Diversity and Player Size filters were removed to simplify placement setup. |
Placement Forecasting | (June 3 release) For CTV and video placements with placement-level optimization, the placement settings now include forecasting for multiple ad lengths (15 sec and 30 sec). They also include forecasting for both VAST and VPAID inventory. |
Inventory | (June 22 beta release) A new deal ID form allows you to quickly set up a private deal you’ve already negotiated. |
(June 22 beta release) Interactive pre-roll is now available for VAST inventory. You can set up a single interactive pre-roll ad and placement, reducing the number of your ads and placements. | |
ACTV Audience Lens | (June 18 release) Audience Lenses allows users to create and apply secondary audience reads to their planning, ordering and reporting workflows. This enables them to (1) gain quick insights into secondary audiences, (2) have flexibility to transact on preferred audiences and (3) measure a campaign’s execution through the “lens” of multiple audiences. |
Feature | Description |
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Campaigns | Microsoft Advertising (formerly Bing Ads) is deprecating average position metrics after 30 September 2020. In preparation for this, beginning on July 11, position-based constraints will be ignored and position-based conditions in any type of constraint will also be ignored. |
Advertising Insights | (June 13 release) The following insights were removed:
The remaining insights are legacy versions, and the Legacy label was removed from the names. In addition, the Live/Edit modes were removed. |
For Magento release notes, see:
Marketo Engage is a complete applications for lead management and B2B marketers looking to transform customer experiences by engaging across every stage of complex buying journeys.
See Marketo release notes for the latest release information.
The following features are releasing throughout the quarter:
Feature | Description |
---|---|
Bizible |
|
Sales Connect | Compose Window and Command Center updates/enhancements |
Marketo Engage Success Center: Launching in February 2020. The Success Center is an in-product help center that enables you to search Product Docs and the Community, launch how-to guides, access adoption content, and more. Note: This feature will be launched as a beta in ANZ and will roll out to North America later in the quarter.
_method
to pass Query Parameters in a POST body to bypass URI length limitations.For cumulative and historical release notes, see Marketo release notes.