New features and fixes in the Adobe Experience Cloud.
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Release date: March 2020
Latest update: March 11, 2020
Looking for the help home? See Adobe Experience Cloud Documentation.
(Specific product release dates my vary.)
Adobe System Status provides detailed information, status updates, and email notifications about Adobe cloud products and services outage, disruption, and maintenance events. Check it out at status.adobe.com.
New features and enhancements available today
|Personalized self-subscription by product sub-offerings||
|Personalized experience based on user preferences||
|Better delivery of event messages||
New features and fixes in the Experience Cloud interface, including administration and core services (customer attributes, audiences, triggers, cookies, and so on).
|Admin Tool - view user details||February 26, 2020||Administrators can view a sortable and filterable list of all Experience Cloud users and their details in the new Admin Tool. User details include a user’s product access, roles, and last accessed information. See Experience Cloud Admin Tool help for details.|
Adobe is updating the domain and interface header to unify and improve your experience across all Experience Cloud applications. These enhancements are designed to simplify your experience in small but important ways. These enhancements will not change your current workflows.
Note: The Feed page was deprecated in January, 2020. Look for an in-product deprecation notice.
For product documentation, see Experience Cloud help.
Release notes for the Experience Platform, Experience Platform Launch, Identity Service, Journey Orchestration, Mobile Services, and security bulletins.
See Experience Platform Launch for release notes and product documentation.
Using Adobe Experience Platform, orchestrate individual customer journeys at scale across experience channels by intelligently anticipating every individual’s needs in real time, wherever their journey takes them.
Q1 release has been published. Read more
a.target.sessionIdin the internal Analytics-for-Target hit sent to Adobe Analytics.
Release date: March 12, 2020
New features and fixes in Adobe Analytics:
For product documentation, see Adobe Analytics Help Home.
.xlsreports. This issue affected customers using currencies other than US Dollar and Euro. (AN-206541, AN-204008)
|Notice||Date Added or Updated||Description|
|Change to how Entries/Exits are calculated in Workspace||April 7, 2020||In Analysis Workspace, as of March 2020, we have changed how the “None” value interacts with Entries/Exits. Because you can now turn “Nones” on and off in Analysis Workspace, we apply the “None” after the entry or exit, whereas (for eVars) it used to be applied before. For example, assume the first hit of a visit has no value for eVarx, but the second hit does. In Reports & Analytics it will show up as “Unspecified” for the Entry, but in Analysis Workspace it will show up as the value on the second hit.|
|EOL of Conversion Level setting||March 3, 2020||The non-functioning Conversion Level setting in Admin Tools > Report Suites > General Account Settings will be removed from the UI on March 12, 2020.|
|EOL of Dashboard Archive||March 27, 2020||The View Archive setting under Manage Dashboards in Reports & Analytics will no longer be available as of October, 2020.|
|End of Support for TLS 1.1||October 3, 2019||By March 31, 2020, Adobe Analytics will remove support for TLS 1.1. This change is part of our ongoing efforts to maintain the highest security standards and promote the safety of customer data.|
|New Adobe Analytics domain||Dec. 18, 2019||On January 16, 2020, Adobe Analytics began moving to a new domain -
Note: This change applies to all users accessing Analytics with their Adobe ID or Enterprise ID.
|End of Life - Analytics Legacy APIs||January 9, 2020||In November 2020, the following Analytics Legacy API services will reach their end-of-life and will be shutdown. Current integrations built using these services will stop working.
|San Jose FTP Broker Ending for London and Singapore||July 2020||For customers in London and Singapore, we will no longer support brokering of data between London or Singapore and the San Jose data center ftp.omniture.com.
|EOL of Ad Hoc Analysis||Aug 6, 2018||Adobe announced the intention to end-of-life Ad Hoc Analysis. An end-of-life date will be shared once available. For more information, visit Discover Workspace.|
New features and updates to Audience Manager:
|Bulk Management Tools worksheet||A new version of the worksheet is available for you, which fixes an issue some customers were facing when creating algorithmic models in the Windows 64-bit Operating system. Download the latest version here.|
New features, fixes, and updates in Adobe Experience Manager (AEM). Adobe recommends customers with on-premise deployments to deploy the latest patches to ensure higher stability, security, and performance.
AEM 6.5, Service Pack 4.0 (184.108.40.206 released March 5, 2020) is an important update that includes new features, key customer enhancements, improved performance, stability, and security, released since the general availability of AEM 6.5, April 2019.
AEM 6.4, Service Pack 8.0 (220.127.116.11 released March 5, 2020) is an important update that includes key customer fixes released since the general availability of AEM 6.4, April 2018.
AEM 6.3, Service Pack 3, Cumulative Fix Pack 8 (18.104.22.168 released March 5, 2019) is an important update that includes key customer fixes released since the general availability of AEM 6.3, April 2017.
AEM Assets Brand Portal
AEM Assets Brand Portal 6.4, Service Pack 6 (6.4.6 released March 5, 2020) changes the way AEM Assets is configured with Brand Portal. In addition, the release includes other enhancements and bug fixes.
AEM as a Cloud Service – Role Based Permissions
Cloud Manager has pre-configured roles with appropriate permissions. Each of the roles have specific permissions, pre-configured tasks, or permissions, associated with each role. The Role Based Permissions Help topic identifies available functions and the roles who can run them.
AEM as a Cloud Service – Dispatcher
Configure AEM Assets with Brand Portal
AEM Assets is now configured with Brand Portal through Adobe I/O, which procures an IMS token for authorization of the Brand Portal tenant. Earlier, it was configured in Classic interface by way of the Legacy OAuth Gateway.
See Configure AEM Assets with Brand Portal.
AEM as a Cloud Service - Smart Crop in Dynamic Media
A new option is available in AEM as a Cloud Service when you work with Smart Crop in the Dynamic Media component:
Enable Aspect Ratio match - Select this option to let Dynamic Media pick a smart crop rendition that best matches the aspect ratio of the original image.
See When working with Smart Crop.
AEM Skill Builder webinars
Adobe Campaign provides an intuitive, automated way to deliver one-to-one messages across online and offline marketing channels. You can now anticipate what your clients want using experiences determined by their habits and preferences.
Updated March 20, 2020, for March 21 release:
|Portfolios||For guidelines on how to manage your portfolios to account for traffic changes resulting from COVID-19, contact your account manager.|
|Google Ads and Microsoft Ads campaigns||In optimized portfolios with the Auto-optimize Bid Adjustment Values option, Advertising Cloud no longer automatically optimizes the bid adjustment settings for campaigns using the enhanced cost per click (eCPC) bid strategy. The search engine optimizes all bid adjustments at the time of auction. Advertising Cloud still optimizes the base bids and — when the Auto adjust campaign budget limits option is enabled — the campaign budget.|
|Alerts Beta||(Beta feature) You can now create alert templates to identify when any portfolio meets specific conditions — such as performance metrics — during a specified period and then generate an alert. You can create portfolio-level alerts from Insights & Reports > Alerts (Beta) but not from Optimization > Portfolios). Note: Any alerts created from the legacy version of Alerts Beta, which was replaced in January, are no longer available.|
|Admin > Transaction Properties||A new Property ID column shows the unique property ID for each transaction property. You can search on any string contained in the column values.|
For Magento release notes, see:
Marketo Engage is a complete solution for lead management and B2B marketers looking to transform customer experiences by engaging across every stage of complex buying journeys.
Release date: February 21, 2020
See Marketo release notes for February 2020 for more information.
The following features are releasing throughout the quarter:
|Sales Connect||Compose Window and Command Center updates/enhancements|
Marketo Engage Success Center: Launching in February 2020. The Success Center is an in-product help center that enables you to search Product Docs and the Community, launch how-to guides, access adoption content, and more. Note: This feature will be launched as a beta in ANZ and will roll out to North America later in the quarter.
For cumulative and historical release notes, see Marketo release notes.
New and recent self-help articles and videos.
|AEM Forms||Article - Authenticate to AEM Author using OKTA||Learn how to configure your app on OKTA portal and about the settings that you typically use in registering new application.|
|AEM Commerce||Tutorial - Customize CIF Core Components||Review several different extension points provided by CIF Core Components and AEM in general. CIF Core Components provides a standard set of Commerce components that can be used to accelerate a project that integrates Adobe Experience Manager (AEM) and Magento solutions.|
|Adobe Campaign - Audience Destinations||Video - Create an audience…||Create an audience in Campaign Standard using the Adobe Experience Platform Segment Builder. You can access this feature directly within Adobe Campaign Standard via the Audiences modules.|
|Adobe Campaign - Audience Destinations||Video - Activating Adobe Experience Platform Audiences in a Marketing Workflow||Learn how to activate the Data Services Query Audience within a workflow by using the Read Audience activity.|
|Adobe Campaign||Tutorial - Push Notification with Android||Send personalized and segmented push notifications to iOS and Android mobile devices. This tutorial will walk you through the steps involved in sending push notifications from Adobe Campaign and receiving these notifications in your Android app.|
|Adobe Campaign||Video - Create a Push Notification||Create a push notification in Adobe Campaign Standard. You can send personalized and segmented push notifications to iOS and Android mobile devices.|
|Adobe Campaign - AEP Data Connector||Video - Check the status of a data ingestion job||Learn how to check the status of a data ingestion job and if the data has been ingested from Adobe Campaign Standard into Adobe Experience Platform.|
|Adobe Campaign - AEP Data Connector||Video - Modify data mapping||Learn how to check the status and modify the data mapping.|
|Adobe Campaign - AEP Data Connector||Video - Map experience events||Learn how to map Experience Events in Adobe Experience Platform.|
|Adobe Campaign - AEP Data Connector||Video - Map custom resources||Learn how to map different data types between Adobe Campaign Standard and Adobe Experience Platform.|
|Adobe Campaign - AEP Data Connector||Video - Understand the Adobe Experience Platform Data Connector||Learn how to make your data available on Adobe Experience Platform by mapping XTK data (data ingested in Campaign) to Experience Data Model (XDM) data on Adobe Experience Platform.|
|Adobe Campaign - AEP Data Connector||Video - Map seed table data||Learn how to map you seed data / test profiles with the Adobe Experience Platform.|
|Adobe Campaign- Audience Destinations||Video - Change the targeting dimension of a delivery for a Platform Audience||Learn how to change the targeting dimension of a delivery for a Platform Audience outside of the primary profile table in Adobe Campaign Standard.|
|Adobe Campaign||Video - Big data management on Snowflake||Leverage the Snowflake connector in Adobe Campaign Classic.|
|Adobe Campaign - Audience Destinations||Article - Audience Destinations (BETA)- Overview||Learn how to leverage centralized and consolidated profile data from the Adobe Experience Platform for marketing campaigns in Adobe Campaign Standard.|
|Adobe Target - Mobile SDK||Tutorial - Personalize app experiences with Adobe Target||Implement Adobe Target in your own Android app. Validate the Mobile Services SDK setup and implement Target requests like pre-fetching content, blocking requests, and more.|
|Adobe Analytics||Video - Adobe Summit 2019 Super Session||Watch curated clips from the high tech “super session” at Summit 2019.|
|Adobe Analytics||Video - Introduction to Calculated Metrics in Customer Journey Analytics||Walk through the basics of creating Calculated Metrics in Customer Journey Analytics.|
|Adobe Analytics||Video - Adobe Summit 2019 Super Session||View curated clips from the travel and hospitality session at Summit 2019.|
|Adobe Analytics||Video - Adobe Summit 2019 Super Session||See curated clips from the retail session at Summit 2019.|
|Adobe Analytics||Video - Customer Use Case: Accent Group Invests in Customer Experience to Drive Sales||Watch how the Accent Group uses the Adobe Experience Cloud to create seamless digital experiences.|
|Adobe Analytics||Video - Customer Use Case: ServiceNow gets the right insights to connect with prospects||Find out how ServiceNow gets actionable data from its marketing channels and boosts ROI on paid search advertising with Adobe Advertising Cloud and Adobe Analytics.|
|Adobe Analytics||Video - Adobe Analytics - It’s More Than Data It’s Customer Intelligence||Learn about data-driven marketing and how to take your analytics maturity to from data to insights to action.|
|Adobe Analytics||Video - Adobe Sensei and Adobe Analytics - Extended Version||View key features in Adobe Analytics powered by Adobe Sensei, including Anomaly Detection, Contribution Analysis, Intelligent Alerts, Clustering, Segment IQ, and Propensity Modeling.|
|Adobe Analytics||Video - How Adobe Analysis Workspace Can Change Your Business||Learn how you can perform ad hoc analysis, flexible analysis, cohort analysis, and fallout analysis using Analysis Workspace. You can also share the analysis working environment with everyone in your company, and its drag and drop function allows everyone to analyze the data easily and get insights quickly.|
|Adobe Analytics||Video - Customer Use Case: The Home Depot Innovates with Customer Experience Management||Learn how Home Depot uses Adobe solutions to create brand loyalty and customer satisfaction with a personalized, customized shopping experience.|
|Adobe Analytics||Presentation - Understanding Customer Journey Analytics||Learn how Adobe’s Customer Journey Analytics, an application service built on Adobe Experience Platform, brings Analysis Workspace into the Experience Platform. This feature enables multi-channel analysis on any of your Adobe Experience Platform data sets.|
|Adobe Analytics||Video - Cross-Channel Attribution in CJA||Learn how you can use visualizations to show attribution (give credit) across channels in Customer Journey Analytics.|
|Adobe Analytics||Article - Customer Tips for Continuing your Adobe Analytics Learning Journey||Meet three Adobe customers who have tips and tricks for you regarding how to get the most value from Adobe Analytics.|
|Adobe Analytics||Video - Create Cross-Channel Visualizations in CJA||Discover how Customer Journey Analytics allows you to create visualizations that include data from multiple data sets across multiple channels, including merging the data per visitor.|
|Adobe Analytics||Video - Move your Calculated Metrics from Adobe Analytics to Customer Journey Analytics||Find tips for re-creating your Analytics Calculated Metrics in Customer Journey Analytics.|