Adobe Experience Cloud Release Notes - November 2019

New features and fixes in the Adobe Experience Cloud.


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Release date: October 31, 2019

Looking for the help home? See Adobe Experience Cloud Documentation.

Experience Cloud interface

Release notes for Experience Cloud interface and product administration.

  • The Feed page is being deprecated in December, 2019. Look for an in-product deprecation notice. (MCUI-10039)
  • Updated the Learn More link for Adobe Campaign from the app selector. (MCUI-10034)
  • Improved stability and responsiveness of the core platform for theExperience Cloud interface. (MCUI-6822)
  • Fixed security vulnerabilities in Experience Cloud UI. (MCUI-9942)
  • Fixed a critical issue in Customer Attributes that blocked schema validation for some customers. (MCUI-10024, MCUI-6479)
  • Improved the Audience Library to remove dimensions that are not supported for real-time audience creation. (MCUI-10046)

For product documentation, see Experience Cloud.

Experience Platform

Release notes for the Experience Platform, Experience Platform Launch, Identity Service, and security bulletins.

Experience Platform Launch

See Experience Platform Launch for release notes and product documentation.


New features and fixes in Adobe Analytics:

For product documentation, see Adobe Analytics Help Home.

New features, enhancements, and fixes in Adobe Analytics

Feature Description
Customer Journey Analytics On November 21, 2019, Customer Journey Analytics becomes available as an add-on to Adobe Analytics.

Customer Journey Analytics allows you to bring your customer data from any channel you choose — both online and offline — into Adobe Experience Platform, and then analyze this data just as you would your existing digital data using Analysis Workspace today. Customer Journey Analytics includes the ability for you to control how you connect your online and offline data in Analysis Workspace on any common customer ID, finally allowing you to do attribution, segmentation, flow, fallout, etc. across your entire customer data set in Adobe Analytics.

Analytics Select, Prime, and Ultimate customers are eligible to purchase this add-on product. Please contact your Adobe account team for further details.
Privacy Service API: CCPA The California Consumer Privacy Act (CCPA) enhances privacy rights and consumer protection for residents of California, United States. This Act is set to become effective on January 1, 2020.

The CCPA provides new data privacy rights to California residents, such as the right to access and delete their personal data, to know whether their personal data is sold or disclosed (and to whom), and to refuse the sale of their personal data.

In anticipation of the CCPA, the Privacy Service will support requests to opt out from the selling of personal data.

The Privacy Service was formerly called the GDPR Service and retains all the previous functionality, now extended to support CCPA.

CCPA in Analytics

Privacy Service Overview
Privacy Reporting: Analytics Admin Console Enabling Privacy Reporting for Analytics adds a set of reserved variables to a report suite. The variables are designed to assist in the collection of consumer consent data at a hit level.

New Dimensions:
Audio and Video Analytics: Privacy Support Two new variables have been added to the Media Collection API:
  • analytics.optOutServerSideForwarding
  • analytics.optOutShare

These are optional variables that can be used to capture the status of a consumer’s consent at the time of the hit.

Media Collection API Documentation

The new Analytics Consent Management context data variables have been added to the Federated Analytics form. These variables are now available for use in flagging Opt Out of Sharing or Selling hits for federation.

Download Federated Form


  • Fixed an issue that resulted in an error when trying to delete date ranges that were owned by “Unknown user.” (AN-185540)

Important notices for Analytics administrators

Notice Date Added or Updated Description
New Adobe Analytics domain Dec. 18, 2019 On January 16, 2020, Adobe Analytics will move to new domain - This change may cause cookie issues when loading Analytics in Safari. Unchecking “Prevent cross-site tracking” in the Safari Privacy Preferences will enable cookies across domains (and all cross-site experiences), and allow Analytics to function on this new Adobe Experience Cloud domain. Users can use other browsers without issue, since this only affects Safari users.
EOL of View Archive option Oct. 30, 2019 Announcing the January, 2020, end-of-life date for the View Archive option in the Dashboard Manager (Components > Dashboards).
EOL of Enforce IP Login Restrictions option Oct. 30, 2019 Announcing the January, 2020, end-of-life date for the IP Allowed List (Enforce IP Login Restrictions) functionality under the Admin > Company Settings > Security menu.
Updated handling to SameSite attribute on cookies October 15, 2019 In August 2019, Adobe announced that it added the SameSite cookie setting to all cookies set by Analytics. An update in logic is applied where:
  • All third-party cookies that are not based on Webkit have SameSite attribute set to none.
  • All other cookies do not have the SameSite attribute set.
End of Support for TLS 1.1 October 3, 2019 By March 31, 2020, Adobe Analytics will remove support for TLS 1.1. This change is part of our ongoing efforts to maintain the highest security standards and promote the safety of customer data.
San Jose FTP Broker Ending for London and Singapore July 2020 For customers in London and Singapore, we will no longer be supporting brokering of data between London or Singapore and the San Jose data center
Update to Analysis Workspace Freeform Table totals September 12, 2019 In October 2019, freeform table total rows will begin accounting for report filters applied. To date, totals have accounted only for segmentation. With this change, dependent visualizations will update (e.g. linked Summary Number visualizations), as well as exported CSV and PDF data.
Upcoming change regarding createDate field for Analytics users August 30, 2019 In October or November 2019, the createDate field for Analytics users will be updated from US Pacific Time to a correctly formatted date/time value with time zone information. (AN-183468)
Support for Historical Timezone Offsets August 8, 2019 Analytics will now automatically handle timezone offsets for timestamped hits. Following this change on August 8, systems that load in data for historical processing will no longer need to adjust for timezone offsets before sending in the data.
Classification rule builder limits Added June 5, 2019 These limits are not new, but have been added to the documentation here.
New segment operator limits Added May 31, 2019 Starting July 18, 2019, the segment operators contains any of, does not contain any of, contains all of and does not contain all of will be limited to 100 words per input field. The limit will be applied to all new and modified segments after this date. Existing segments that exceed the limit will continue to be supported, but cannot be modified or saved until the input field is reduced. These limits are being applied as part of a continued effort to improve query performance.
Support changes for Date-Enabled and Numeric 2 Classifications Updated May 28, 2019 The ability to import Numeric 2 and Date-Enabled classifications has been removed from the codebase. This change took effect with the July 2019 Maintenance Release. If you have Numeric or Date-Enabled columns in your import file, those cells will be silently ignored, and any other data within that file will be imported as normal.
Existing classifications can still be exported through the standard classification workflow, and will continue to be available in reporting.
Change to Report Total calculations Updated July 9, 2019 On June 18, 2019, Adobe Analytics made Report Total calculations consistent across all dimensions and metrics. This resulted in a change to the totals for some reports (typically, Prop or Customer Attributes reports). Prior to this change, some Report Totals inconsistently included or excluded the Unspecified line item in the total, regardless of whether Unspecified appeared in the report.
As of June 18, 2019, Unspecified will always appear in the report total, even if it does not appear as a line item in the report. Additionally, segments using exists or does not exist logic may see different results for some dimensions after this change, specifically dimensions where Unspecified has a special name such as the “Typed/Bookmarked” line item for Referrer Type dimension or the “Other” line item for the Device Type dimension. This change will affect Analysis Workspace, Reports & Analytics, Ad Hoc Analysis, Report Builder, and the Reporting API.
Note: This Report Total calculation is now called Grand Total. See “Analysis Workspace: Update to Freeform table totals” above.
Update to CSV downloads from Analysis Workspace April 10, 2019 Starting on April 11, 2019, several changes were made to CSV downloads (and Copy to Clipboard) from Analysis Workspace to remove formatting from exported data.
  • The thousands separator is no longer included. The decimal separator will continue to be included, and will adhere to the format defined under Components > Report Settings > Thousands Separator. Note: Numeric values that use a comma as the decimal separator will continue to be quoted in the exported CSV.
  • No currency symbols will be shown.
  • No percent symbols will be shown. Percentages will be in decimal form. E.g., 75% will be represented as 0.75.
  • Time will be shown in seconds.
  • Cohort tables will show raw values only; percentages will be removed.
  • If a number is invalid, an empty cell will be displayed.
Upcoming change to the Analysis Workspace Debugger command April 4, 2019 The Console command to turn on the Analysis Workspace Debugger is changing to adobeTools.debug.includeOberonXml on June 13, 2019. will cease to function after that date.
Mobile browser version numbers February 7, 2019 Starting January 8, 2019, we changed the truncation level for mobile browser version numbers from 2 to 1. From that date forward, versions only display the first two levels (e.g. Firefox 64.0.2 is now reported as Firefox 64.0).
End of life for Ad Hoc Analysis January 29, 2019 On August 6, 2018, Adobe announced the intention to end-of-life Ad Hoc Analysis. An end-of-life date will be shared once available.
For more information, including which versions of Java will be compatible during this period, visit Discover Workspace.
Short Analytics report links January 14, 2019 Any short Analytics report links that have not been visited within one year will be cleaned up and deleted starting on Thursday, January 17, 2019, on a rolling schedule.
Data Feed: post_product_list column - size change January 9, 2019 On February 7, 2019, Adobe expanded the size of the post_product_list column from 64 KB to 16 MB. This change ensures that merchandising eVar values added to post_product_list during processing do not cause truncation of product and revenue values. If you have processes that ingest post_product_list values, please ensure those processes can handle values up to 16 MB in length, or will truncate the value at 16 KB to avoid data ingestion failures.
Management changes affecting inactive Analytics Live Stream endpoints December 20, 2018 Starting on February 1, 2019, Live Stream endpoints with no active consumer connections for 90 days may be disabled. You can reach out to Customer Care to inquire about your Live Stream endpoints and, if necessary, have them re-enabled. In addition, please ensure your consumer processes maintain a persistent connection, as intended by the design of the service, and that they are implemented to reconnect when the connection is disconnected or interrupted.
Update Adobe Report Builder due to end of support for TLS 1.0 Sept. 7, 2018 Due to the end of support for TLS 1.0, we recommended that Report Builder users download version v5.6.21 prior to February 2019. After that date, prior versions of Report Builder will no longer function.


See AppMeasurement for Javascript release notes.

Audience Manager

New features, enhancements, and fixes in Audience Manager

Feature Description
Profile Merge Rules Enhancements We released a series of enhancements for Profile Merge Rules:
Intelligent Recommendations for Audience Marketplace Data, powered by Adobe Sensei With Trait Recommendations, when you build or edit a segment in Segment Builder, you now get recommendations on additional traits that you can include, from Audience Marketplace data feeds that you are not subscribed to. Add the recommended traits to your segment to increase your target audience.
Additionally, we’ve redesigned the Marketplace page to make it easier for you to find similar traits and filter data feeds.
Bulk Management Tools We released a new version of the Bulk Management worksheet that works on MacOS and Microsoft Windows operating systems and supports Experience Cloud login.
HTTP Strict-Transport-Security We added support for HTTP Strict-Transport-Security, a web security policy that protects against cookie hijacking and protocol downgrade attacks.


As of November 2019, Audience Manager also supports sending Roku IDs, Amazon Fire TV IDs and Xbox/Microsoft IDs to Google Ad Manager and DV360 destinations, in addition to previously supported cookie, IDFA and GAID device IDs. You don’t need to change anything in your existing Google integrations.

In Audience Manager, Roku IDs, Amazon Fire TV IDs and Xbox/Microsoft IDs are called global device IDs. You can read more about these IDs and the data sources that they are associated to in the Audience Manager product documentation:

Data ingestion for the Roku, Amazon Fire TV and Xbox/Microsoft data sources works in the same way as for IDFA and GAID - an Audience Manager ID is automatically generated and linked to the DAID when ingesting data keyed off them. The new IDs are automatically sent to the existing and new Google destinations configured in your account.

For more information, please contact your Audience Manager consultant or Customer Care.

Fixes and Improvements

  • We fixed a bug in Audience Marketplace, where the UI returned Error 409 when customers were submitting the monthly segment usage. (AAM-50825)
  • We fixed a bug in Derived Signals, where for a short time customers were unable to create new derived signals. (AAM-50968)
  • We fixed a bug in People-Based Destinations, where customers were unable to change the name of a destination. (AAM-51025)
  • We fixed a bug where some users had duplicate accounts to log in to the Audience Manager UI. Due to permissions associated to the duplicate accounts, these users were unable to access some parts of the UI and perform operations. (AAM-50818)
  • We continued to make improvements to the accessibility of the Audience Manager UI. (AAM-48932, AAM-48997, AAM-49043, AAM-49054, AAM-49371, AAM-49375, AAM-51313)

Experience Manager

New features, fixes, and updates in Adobe Experience Manager (AEM). Adobe recommends customers with on-premise deployments to deploy the latest patches to ensure higher stability, security, and performance.

Product releases

  • Brand Portal 6.4.5

    Adobe Experience Manager Assets Brand Portal 6.4.5 is a feature release that focuses on providing Brand Portal users (external agencies/teams) with the ability to upload content to Brand Portal and publish to AEM Assets, without the need to access the author environment. This feature is called Asset Sourcing in Brand Portal, and improves customer experiences by providing a two-way mechanism for users to contribute and share assets with other globally distributed Brand Portal users.

    See What is new in AEM Assets Brand Portal.

    See Release notes.

  • AEM Forms Automated Conversion Service

    Automated Forms Conversion service helps accelerate digitization and modernization of data capture experiences through automated conversion of PDF forms to adaptive forms. The service, powered by Adobe Sensei, automatically converts your PDF forms to device-friendly, responsive, and HTML5-based adaptive forms. While leveraging the existing investments in PDF Forms and XFA, the service also applies appropriate validations, styling, and layout to adaptive form fields during conversion.

    See Adobe Experience Manager Forms Automated Conversion Service.

  • Cloud Manager 2019.10.0

    The general Release Notes for Cloud Manager 2019.10.0 are now available. The notes also lists updates to deployment steps and maven project version handling.

    See Cloud Manager 2019.10.0 release notes.


  • Activity map

    Due to security changes within the Adobe Analytics API, it is no longer possible to use the version of Activity Map that is included within AEM. See Configuring the connection to Adobe Analytics.

    You should now use the Activity Map browser plug-in for either Chrome, Firefox, or Internet Explorer as provided by Adobe Analytics.

  • Best practices guide for AEM Screens projects

    The new Best Practices Guide for AEM Screens provides comprehensive insight and practical advice to imagine, design, and bring intentional customer experiences into your digital signage implementation. It also guides you in how to create a positive impact on your business using best practices, all while deploying a digital signage project in AEM Screens.

    See Best Practices Guide for AEM Screens Projects.

  • Headless Experience Management

    Features of the Remote Content Renderer that is used for server side rendering of single page applications is now documented.

  • SPA and Server-side Rendering

    You can extend and customize the remote content rendering service that your AEM-driven SPAs use for server-side rendering to meet your needs.

    See SPA and Server-Side Rendering.

  • AEM Project Archetype

    The AEM Project Archetype creates a minimal, best-practices-based Adobe Experience Manager project as a starting point for your own AEM projects. The properties that must be provided when using this archetype let you specify the names for all parts of this project as well as control certain optional features.

    See AEM Project Archetype.

  • AEM Documentation Updates

    Read about important documentation changes and updates for Adobe Experience Manager in the last three months.

    See AEM Documentation: Recent Documentation Updates.

Additional resources


Adobe Campaign provides an intuitive, automated way to deliver one-to-one messages across online and offline marketing channels. You can now anticipate what your clients want using experiences determined by their habits and preferences.

Documentation resources

Advertising Cloud

Updated on November 8, 2019, release

View Feature
Conversion Tracking The Advertising Cloud JavaScript-based conversion mapping tag now supports tracking click-throughs from Mozilla Firefox Version 69 and higher, which block third-party cookies by default. The same tag already includes support for Apple Safari.

If you use Advertising Cloud conversion tracking and haven’t already deployed the Advertising Cloud conversion mapping tag, deploy the following code on all landing pages:

<script src="//"></script>

Note: This tag supports Advertising Cloud JavaScript v2 and v3 conversion tracking tags, not the image tracking tag.
Portfolios When the portfolio option “Enable campaign max spend % target” is enabled, the max spend target is now never exceeded. Previously, Advertising Cloud would exceed the max spend target when doing so was optimal.
Search Audiences Your audience library at Search > Audiences > Library now automatically includes an “Audience Size” column, which is populated daily from Bing Ads and Google Ads. You can optionally use the column as a data filter.
Integration with Adobe Analytics Analytics now includes the dimension “Landing Type (AMO ID)” for Advertising Cloud DSP campaigns. Use this dimension to segment Analytics metrics based on how visitors landed on the site. Values include “Click Through” and “View Through.”

Note: Data for view-throughs that occurred before 31 October 2019 are shown as data for click-throughs. We therefore don’t recommend using this dimension with data prior to mid-November 2019.

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