Adobe Experience Cloud Release Notes - October 2019

New features and fixes in the Adobe Experience Cloud.


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Release date: October 10, 2019

Experience Platform

Release notes for the Experience Platform, Experience Platform Launch, Identity Service, and security bulletins.

Experience Platform Launch

See Experience Platform Launch for release notes and product documentation.


New features and fixes in Adobe Analytics:

For product documentation, see Adobe Analytics Help Home.

New features, enhancements, and fixes in Adobe Analytics

Feature Description
Privacy Service API: CCPA The California Consumer Privacy Act (CCPA) enhances privacy rights and consumer protection for residents of California, United States. This Act is set to become effective on January 1, 2020.

The CCPA provides new data privacy rights to California residents, such as the right to access and delete their personal data, to know whether their personal data is sold or disclosed (and to whom), and to refuse the sale of their personal data.

In anticipation of the CCPA, the Privacy Service will support requests to opt out from the selling of personal data.

The Privacy Service was formerly called the GDPR Service and retains all the previous functionality, now extended to support CCPA.

CCPA in Analytics

Privacy Service Overview
Privacy Reporting: Analytics Admin Console Enabling Privacy Reporting for Analytics adds a set of reserved variables to a report suite. The variables are designed to assist in the collection of consumer consent data at a hit level.

New Dimensions:
Audio and Video Analytics: Privacy Support Two new variables have been added to the Media Collection API:
  • analytics.optOutServerSideForwarding
  • analytics.optOutShare

These are optional variables that can be used to capture the status of a consumer’s consent at the time of the hit.

Media Collection API Documentation

The new Analytics Consent Management context data variables have been added to the Federated Analytics form. These variables are now available for use in flagging Opt Out of Sharing or Selling hits for federation.

Download Federated Form
Analysis Workspace: Update to Freeform table totals Freeform tables now include two totals, a Table total and a Grand total. The Table total row accounts for report filters applied. Previously, only segmentation impacted totals. Learn more
In addition, Show Totals and Show Grand Total options have been added to Column Settings.
With this change to Freeform totals, dependent visualizations will be updated (e.g. linked Summary Number visualizations), as well as exported CSV and PDF data.
Analysis Workspace: Option to remove Unspecified/None The ability to easily remove ‘Unspecified (None)’ has been added as an option to report filters.
Analysis Workspace: Deprecation of purple granularity components Purple granularity time components (Minute, Hour, Day, Week, Month, Quarter, Year) have been deprecated. The purple time components have always behaved exactly like their orange dimension counterparts, so this change will simplify the experience. No action needs to taken if you previously used one of the purple time components.
With this change, the purple Time section has also been renamed to Date Ranges.


  • Analysis Workspace: Fixed an issue that resulted in incorrect search results when searching for dimension items in the left rail. (AN-185065)
  • Fixed issues with being unable to delete or unpublish shared segments in Adobe Audience Manager (AAM). The fix is to not delete the segment if AAM is unresponsive. (AN-185882, AN-185883, AN-184607)
  • Fixed a timeout issue with being unable to load segments in Ad Hoc Analysis. (AN-184654)
  • Fixed an issue that occurred when the report suite you last used was subsequently hidden or you no longer had permissions to access this report suite. In this case, you could no longer log in through Experience Cloud. (AN-181777)
  • Fixed a timeout issue in segments that made it difficult to create a VRS based on a segment. (AN-179684)
  • Fixed an issue where data was truncated if there was an incorrect encoding in rare cases. (AN-186707)
  • Yandex Search Engines are now properly broken out by country. (AN-181728)

Important notices for Analytics administrators

Notice Date Added or Updated Description
End of Support for TLS 1.1 October 3, 2019 By March 31, 2020, Adobe Analytics will remove support for TLS 1.1. This change is part of our ongoing efforts to maintain the highest security standards and promote the safety of customer data.
San Jose FTP Broker Ending for London and Singapore July 2020 For customers in London and Singapore, we will no longer be supporting brokering of data between London or Singapore and the San Jose data center
Update to Analysis Workspace Freeform Table totals September 12, 2019 In October 2019, freeform table total rows will begin accounting for report filters applied. To date, totals have accounted only for segmentation. With this change, dependent visualizations will update (e.g. linked Summary Number visualizations), as well as exported CSV and PDF data.
Upcoming change regarding createDate field for Analytics users August 30, 2019 In October or November 2019, the createDate field for Analytics users will be updated from US Pacific Time to a correctly formatted date/time value with time zone information. (AN-183468)
Support for Historical Timezone Offsets August 8, 2019 Analytics will now automatically handle timezone offsets for timestamped hits. Following this change on August 8, systems that load in data for historical processing will no longer need to adjust for timezone offsets before sending in the data.
Classification rule builder limits Added June 5, 2019 These limits are not new, but have been added to the documentation here.
New segment operator limits Added May 31, 2019 Starting July 18, 2019, the segment operators contains any of, does not contain any of, contains all of and does not contain all of will be limited to 100 words per input field. The limit will be applied to all new and modified segments after this date. Existing segments that exceed the limit will continue to be supported, but cannot be modified or saved until the input field is reduced. These limits are being applied as part of a continued effort to improve query performance.
Support changes for Date-Enabled and Numeric 2 Classifications Updated May 28, 2019 The ability to import Numeric 2 and Date-Enabled classifications has been removed from the codebase. This change took effect with the July 2019 Maintenance Release. If you have Numeric or Date-Enabled columns in your import file, those cells will be silently ignored, and any other data within that file will be imported as normal.
Existing classifications can still be exported through the standard classification workflow, and will continue to be available in reporting.
Change to Report Total calculations Updated July 9, 2019 On June 18, 2019, Adobe Analytics made Report Total calculations consistent across all dimensions and metrics. This resulted in a change to the totals for some reports (typically, Prop or Customer Attributes reports). Prior to this change, some Report Totals inconsistently included or excluded the Unspecified line item in the total, regardless of whether Unspecified appeared in the report.
As of June 18, 2019, Unspecified will always appear in the report total, even if it does not appear as a line item in the report. Additionally, segments using exists or does not exist logic may see different results for some dimensions after this change, specifically dimensions where Unspecified has a special name such as the “Typed/Bookmarked” line item for Referrer Type dimension or the “Other” line item for the Device Type dimension. This change will affect Analysis Workspace, Reports & Analytics, Ad Hoc Analysis, Report Builder, and the Reporting API.
Note: This Report Total calculation is now called Grand Total. See “Analysis Workspace: Update to Freeform table totals” above.
Update to CSV downloads from Analysis Workspace April 10, 2019 Starting on April 11, 2019, several changes were made to CSV downloads (and Copy to Clipboard) from Analysis Workspace to remove formatting from exported data.
  • The thousands separator is no longer included. The decimal separator will continue to be included, and will adhere to the format defined under Components > Report Settings > Thousands Separator. Note: Numeric values that use a comma as the decimal separator will continue to be quoted in the exported CSV.
  • No currency symbols will be shown.
  • No percent symbols will be shown. Percentages will be in decimal form. E.g., 75% will be represented as 0.75.
  • Time will be shown in seconds.
  • Cohort tables will show raw values only; percentages will be removed.
  • If a number is invalid, an empty cell will be displayed.
Upcoming change to the Analysis Workspace Debugger command April 4, 2019 The Console command to turn on the Analysis Workspace Debugger is changing to adobeTools.debug.includeOberonXml on June 13, 2019. will cease to function after that date.
Mobile browser version numbers February 7, 2019 Starting January 8, 2019, we changed the truncation level for mobile browser version numbers from 2 to 1. From that date forward, versions only display the first two levels (e.g. Firefox 64.0.2 is now reported as Firefox 64.0).
End of life for Ad Hoc Analysis January 29, 2019 On August 6, 2018, Adobe announced the intention to end-of-life Ad Hoc Analysis. An end-of-life date will be shared once available.
For more information, including which versions of Java will be compatible during this period, visit Discover Workspace.
Short Analytics report links January 14, 2019 Any short Analytics report links that have not been visited within one year will be cleaned up and deleted starting on Thursday, January 17, 2019, on a rolling schedule.
Data Feed: post_product_list column - size change January 9, 2019 On February 7, 2019, Adobe expanded the size of the post_product_list column from 64 KB to 16 MB. This change ensures that merchandising eVar values added to post_product_list during processing do not cause truncation of product and revenue values. If you have processes that ingest post_product_list values, please ensure those processes can handle values up to 16 MB in length, or will truncate the value at 16 KB to avoid data ingestion failures.
Management changes affecting inactive Analytics Live Stream endpoints December 20, 2018 Starting on February 1, 2019, Live Stream endpoints with no active consumer connections for 90 days may be disabled. You can reach out to Customer Care to inquire about your Live Stream endpoints and, if necessary, have them re-enabled. In addition, please ensure your consumer processes maintain a persistent connection, as intended by the design of the service, and that they are implemented to reconnect when the connection is disconnected or interrupted.
Update Adobe Report Builder due to end of support for TLS 1.0 Sept. 7, 2018 Due to the end of support for TLS 1.0, we recommended that Report Builder users download version v5.6.21 prior to February 2019. After that date, prior versions of Report Builder will no longer function.


See AppMeasurement for Javascript release notes.

Audience Manager

New features, enhancements, and fixes in Audience Manager.

Fixes and Improvements

  • All customer accounts created after July 1st, 2019, will automatically be assigned a Tableau license, providing them access to their reports. If your account was created before July 1st, 2019, and you still do not have access to your Tableau reports, please contact Customer Care.
  • We’ve fixed a bug that caused incorrect generation of activity traits and artificially increased match rates and audience sizes. Following this fix, you may notice decreases in the size of segments created with auto-generated activity traits. This is normal, expected behavior (AAM-45371).
  • We’ve removed invalid global device IDs from global data sources. See Global Data Sources to learn what valid device IDs should look like to be accepted by Audience Manager (AAM-41259).
  • Fixed a bug causing the Segments page to stop responding when you attempt to delete a protected segment (AAM-49881).
  • When editing destinations for Twitter Tailored Audiences, the Account selector is now active only if the destination does not have a Twitter Ads account assigned (AAM-49975).
  • Fixed a bug preventing users from disabling Audience Marketplace data feeds when subscriptions are disabled (AAM-49640).
  • We made several improvements related to the accessibility of the Audience Manager User Interface.

Experience Manager

New features, fixes, and updates in Adobe Experience Manager (AEM). Adobe recommends customers with on-premise deployments to deploy the latest patches to ensure higher stability, security, and performance.

Product Release

  • Cloud Manager 2019.9.0

    • Cloud Manager 2019.9.0, released September 12, 2019, updates the security test criteria, adds downloadable monitoring graphs, and fixes some customer-reported usability issues.
    • Release notes

Product maintenance

  • AEM

    AEM 6.3, Service Pack 3, Cumulative Fix Pack 6 ( released September 25, 2019) is an important update that includes key customer fixes released since the general availability of AEM 6.3, April 2017.

  • AEM

    AEM 6.4, Service Pack 6.0 ( released September 19, 2019) is an important update that includes key customer fixes released since the general availability of AEM 6.4, April 2018.

  • AEM
    AEM 6.5, Service Pack 2.0 ( released September 19, 2019) is an important update that includes key customer fixes released since the general availability of AEM 6.5, April 2019.


Additional resources


Adobe Campaign provides an intuitive, automated way to deliver one-to-one messages across online and offline marketing channels. You can now anticipate what your clients want using experiences determined by their habits and preferences.

Adobe Campaign Classic

Additional resources

Advertising Cloud

Updated for October 12, 2019, release

View Feature
Search Campaigns Advertising Cloud can now sync and provide ad-level tracking for accounts on Yahoo! Japan Display Network. If you provide login details for an account, then all existing campaigns, ad groups, and ads in the account are available as read-only in the campaign management views. Click, cost, conversions, and other performance data are available within the campaign management views and in basic and advanced reports.
(Advertisers with Google Analytics) Advertising Cloud Search can sync conversion metrics for a specific Google Analytics account, property, and view combination for optimization and reporting. Page views, Sessions, Bounce Rate (calculated as bounces/sessions), and Session Duration are automatically included. You can include up to 16 additional metrics per data source.
(Existing Google Ads accounts for advertisers with an Advertising Cloud-Adobe Analytics integration) A new format is available for the s_kwcid tracking code, which allows Advertising Cloud to share data about the account with the Adobe Analytics reporting and analytics capability. The latest format includes parameters for campaign ID and ad group ID, which are necessary to accurately report at the campaign and ad group levels for Google Drafts and Experiments campaigns in Analytics. If your existing Google accounts includes Google Drafts and Experiments campaigns, edit the Account Tracking settings for each individual account to migrate to the new s_kwcid. If you don’t have Google Drafts and Experiments campaigns, migrating to the new format is optional. Note: All new Google accounts automatically use the new format.
Search Advanced Campaign Management (ACM) (Google Ads campaigns) You can now configure campaign-level final URL suffixes for Google text ad and shopping ad templates.
(Google Ads campaigns) Optional “Headline 3” and “Description 2” fields are available for Google expanded text ads.
Reports The following Bing Ads impression share metrics, which were discontinued with the latest Bing Ads API, are not collected after October 11: Search IS% Lost to Rank, Search IS% Lost to Bid (Bing), Search IS% Lost to Page Relevance (Bing), and Search IS% Lost to Keyword Relevance (Bing). Previously-collected metrics are still available for reporting.
Adobe Analytics Integration (Advertisers with Adobe Analytics only) In Analysis Workspace, the “Device (AMO ID)” dimension, which has never collected data, is no longer available. To report on online Analytics data, use the dimension “Mobile Device Type.” To report on search engine traffic metrics (such as clicks, cost, and impressions) by device type, continue to use reporting in Advertising Cloud Search.

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