PSDK Error Codes

Read on to know about PSDK error codes, warnings, and native error codes.

Errors

The following table provides detailed information about ERROR type notifications. Most errors contain relevant metadata; for example, URL of the resource that failed to download. Some notifications contain metadata to specify whether the problem occurred in the main video content, in the alternate audio content, or in an ad.

PSDK Error Name	PSDK Error Code	Description
SUCCESS	0	Operation performed by underlying API is successful.
INVALID_ARGUMENT	1	Data or format of argument provided to underlying API is invalid.
NULL_POINTER	2	One of the argument passed in is NULL Or one of the internal members was not initialized.
ILLEGAL_STATE	3	The operation is not supported in current player state.
INTERFACE_NOT_FOUND	4	The interfaceCast method throws this error when the requested interface is not implemented/inherited by this.
CREATION_FAILED	5	Creation of one of the internal resources failed.
UNSUPPORTED_OPERATION	6	The requested operation is currently not supported.
DATA_NOT_AVAILABLE	7	The requested data is currently not available.
SEEK_ERROR	8	An error has occurred while performing a seek operation.
UNSUPPORTED_FEATURE	9	This feature/function is not supported.
RANGE_ERROR	10	Specified value is out of range.
CODEC_NOT_SUPPORTED	11	Given stream's Audio/Video Codec is not supported by TVSDK or by underlying device.
MEDIA_ERROR	12	The specified media is not found.
NETWORK_ERROR	13	An Error has occurred while downloading a fragment or segment(both video and audio).
GENERIC_ERROR	14	Generic error event. Not actually issued by TVSDK. This is only a marker for the end of the range of numerical codes corresponding to TVSDK error events.
INVALID_SEEK_TIME	15	The seek time provided is invalid.
AUDIO_TRACK_ERROR	16	An error related to an audio track occurred (Alternate Audio)
ACCESS_FROM_DIFFERENT_THREAD	17	PSDK API is called from different thread than the thread in which PSDK was initialized.
ELEMENT_NOT_FOUND	18	The element is not found.
NOT_IMPLEMENTED	19	Feature not implemented.
PRE_ROLL_DISABLED	20	The preroll has been disabled via AdvertisingMetadata.
PLAYBACK_NOT_AUTHORIZED	57	HLS playback has not been enabled in the Flash Player. See AuthorizedFeatures.enableMediaPlayerHLSPlayback().
NETWORK_TIMEOUT	58	Network Timed out while fetching a resource/connecting server.

Warnings

The following table provides detailed information about WARN type notifications.
Most warnings contain relevant metadata; for example, the URL of the resource that failed to download. Some notifications contain metadata to specify whether the problem occurred in the main video content, in the alternate audio content, or in an ad.

Error Name	Code	Description
PLAYBACK_OPERATION_FAILED	200	There was an error during playback operation. A playback-related operation has failed
NATIVE_WARNING	201	The low-level AVE library issued an error.
AD_RESOLVER_FAILED	202	Ad plugin failed to resolve ads.
AD_MANIFEST_LOAD_FAILED	203	Failed to load the Ad manifest.
AD_RESOLUTION_IN_PROGRESS	204	Operation for Resolving Ads is in progress.

Info

Error Name	Code	Description
REVENUE_OPTIMIZATION_REPORTING	300	TVSDK detailed Notifications for further reporting and analysis.

Native Error Codes

The Video Encoder interface of the AVE returns these video playback notifications in the NATIVE_ERROR metadata object.

Error Name	Code	Description
END_OF_PERIOD	-1	End of period.
SUCCESS	0	Operation successful.
ASYNC_OPERATION_IN_PROGRESS	1	Asynchronous operation. The operation request has been made. Success/ failure information will be available later.
EOF	2	Operation not possible due to end of file (EOF) condition.
DECODER_FAILED	3	The decoder failed at runtime.
DEVICE_OPEN_ERROR	4	Failed to open hardware decoder.
FILE_NOT_FOUND	5	Resource cannot be located.
GENERIC_ERROR	6	Generic error.
IRRECOVERABLE_ERROR	7	An error condition that the Video Engine cannot recover from.
LOST_CONNECTION_RECOVERABLE	8	Network error, trying to recover.
NO_FIXED_SIZE	9	The size of the resource cannot be determined.
NOT_IMPLEMENTED	10	Feature not implemented.
OUT_OF_MEMORY	11	Out of memory.
PARSE_ERROR	12	Error while parsing the media file.
SIZE_UNKNOWN	13	The resource has a size, but it is unknown.
UNDER_FLOW	14	Underflow condition.
UNSUPPORTED_CONFIG	15	Configuration is not supported.
UNSUPPORTED_OPERATION	16	Operation is not supported.
WAITING_FOR_INIT	17	Not yet initialized.
INVALID_PARAMETER	18	Invalid parameter.
INVALID_OPERATION	19	Operation not permitted.
OP_ONLY_ALLOWED_IN_PAUSED_STATE	20	The operation is allowed only while paused.
OP_INVALID_WITH_AUDIO_ONLY_FILE	21	Operation cannot be used on audio only files.
PREVIOUS_STEP_SEEK_IN_PROGRESS	22	Previous seek operation is still in progress.
SOURCE_NOT_SPECIFIED	23	Resource not specified.
RANGE_ERROR	24	Specified value is out of range.
INVALID_SEEK_TIME	25	Invalid seek time.
FILE_STRUCTURE_INVALID	26	The file specified does not conform to the expected syntax.
COMPONENT_CREATION_FAILURE	27	An essential component could not be created.
DRM_INIT_ERROR	28	Failed to create DRM context.
CONTAINER_NOT_SUPPORTED	29	Container type is not supported.
SEEK_FAILED	30	Seek failed.
CODEC_NOT_SUPPORTED	31	Unsupported codec.
NETWORK_UNAVAILABLE	32	Network is not available.
NETWORK_ERROR	33	Error getting data from the Network.
OVERFLOW	34	Overflow.
VIDEO_PROFILE_NOT_SUPPORTED	35	Unsupported video profile.
PERIOD_NOT_LOADED	36	An operation was attempted on a HOLD period or a period that has not yet been loaded.
INVALID_REPLACE_DURATION	37	The replace duration specified is invalid or extends past the end of the stream.
CALLED_FROM_WRONG_THREAD	38	API can't be called from the wrong thread. Mostly, for API elements that should be called from Main thread only.
FRAGMENT_READ_ERROR	39	Fragment read error. No failover present. Engine will try to read the next fragment.
ABORTED	40	The operation was aborted by an explicit Abort or Destroy call.
UNSUPPORTED_HLS_VERSION	41	Cannot play this version of HLS media.
CANNOT_FAIL_OVER	42	Cannot fail over.
HTTP_TIME_OUT	43	HTTP download has timed out.
NETWORK_DOWN	44	The user's network connection is down. Playback could stop any moment and will resume when the connection is available.
NO_USABLE_BITRATE_PROFILE	45	No usable bit rate profile found in the stream.
BAD_MANIFEST_SIGNATURE	46	The manifest has a bad signature. It failed the manifest signing test.
CANNOT_LOAD_PLAYLIST	47	Cannot load a playlist.
REPLACEMENT_FAILED	48	Replacement specified in an Insert API could not succeed. This means that the insertion succeeded but replacement did not. Replacement could fail if the manifest to be replaced has been removed from the timeline.
SWITCH_TO_ASYMMETRIC_PROFILE	49	DRM is switching to an asymmetric profile. All the profiles are expected to be aligned in duration. If not, this warning will be thrown, and there may be jumps in the playback.
LIVE_WINDOW_MOVED_BACKWARD	50	Live window is expected to move forward only. If not, this warning will be thrown, and the window will not be read. Because of that, there may be jumps (or stop / long pause) in the playback.
CURRENT_PERIOD_EXPIRED	51	Live window moved beyond the current period.
CONTENT_LENGTH_MISMATCH	52	The content-length reported by the HTTP server did not match the actual media size.
PERIOD_HOLD	53	The media reader is unable to read further because it has reached the time set by setHoldAt API.
LIVE_HOLD	54	The media reader is unable to load segments because it has reached the end of the live window. Segment loading will resume when the server ads new media to the live window. This state is usually reached if: The bufferTime is too high (equal to or higher than the live window duration). A combination of one or more of insert/ erase API replaced more media than it added. The next period is a live period with a pending media replacement (due to InsertBy API call)
BAD_MEDIA_INTERLEAVING	55	The audio and video interleaving in the media is not done properly. This is a packaging error. The warning is dispatched when the difference exceeds two seconds.
DRM_NOT_AVAILABLE	56
PLAYBACK_NOT_AUTHORIZED	57	HLS playback has not been enabled in the Flash Player. See AuthorizedFeatures.enableHLSPlayback.
BAD_MEDIA_SAMPLE_FOUND	58	The decoder received a bad sample that cannot be decoded. This is usually not a fatal error but indicates that there may be glitches in the audio/video. Too many instances of this error indicate a bad encoding or bad file.
RANGE_SPANS_READ_HEAD	59	After playback has started, the Insert/Replace range should not contain the read head.
POSTROLL_WITH_LIVE_NOT_ALLOWED	60	Post-roll insertions are not allowed on a live media. They are, however, allowed after the server marks the media as complete.
INTERNAL_ERROR	61	A very rare issue that should never happen.
SPS_PPS_FOUND_OUTSIDE_AVCC	62	The stream does not follow the packaging recommendation of always putting H264 SPS/PPS in an AVCC. Seek / playback issues might be seen.
PARTIAL_REPLACEMENT	63	Replacement specified in an Insert API was only partially done. This happens when replaceDuration spans over the timeline duration.
RENDITION_M3U8_ERROR	64	Rendition playlist had an error loading. This is only for AVE, not for FlashPlayer.
NULL_OPERATION	65	Operation does not do anything.
SEGMENT_SKIPPED_ON_FAILURE	66	Segment cannot be played and is skipped on failure.
INCOMPATIBLE_RENDER_MODE	67	Incompatible render mode.
PROTOCOL_NOT_SUPPORTED	68	The Web protocol used in the URL is not supported.
PARSE_ERROR_INCOMPATIBLE_VERSION	69	Error while parsing media file.
MANIFEST_FILE_UNEXPECTEDLY_CHANGED	70	Manifest file was changed in an unexpected manner.
CANNOT_SPLIT_TIMELINE	71	Cannot perform a split operation on a timeline.
CANNOT_ERASE_TIMELINE	72	Cannot perform an erase operation on a timeline.
DID_NOT_GET_NEXT_FRAGMENT	73	Did not get the next fragment.
NO_TIMELINE	74	No timeline present in an internal data structure.
LISTENER_NOT_FOUND	75	No listener found in an internal data structure.
AUDIO_START_ERROR	76	Unable to start audio.
NO_AUDIO_SINK	77	No audio sink present in an internal data structure.
FILE_OPEN_ERROR	78	Unable to open file.
FILE_WRITE_ERROR	79	Unable to write to a file.
FILE_READ_ERROR	80	Unable to read from a file.
ID3PARSE_ERROR	81	There was an error parsing ID3 data.
SECURITY_ERROR	82	Loading the content failed because of security restrictions.
TIMELINE_TOO_SHORT	83	The timeline duration is too short. If this is a live stream, frequent buffering may happen.
AUDIO_ONLY_STREAM_START	84	The stream has been switched to an audio-only stream.
AUDIO_ONLY_STREAM_END	85	The stream has been switched from audio-only to a stream with video.
KEY_NOT_FOUND	87	Key cannot be found.
INVALID_KEY	88	The key is invalid.
KEY_SERVER_NOT_FOUND	89	Key server does not return a key.
MAIN_MANIFEST_UPDATE_TO_BE_HANDLED	90	Cannot handle main manifest update.
UNREPORTED_TIME_DISCONTINUITY_FOUND	91	Unreported time (PTS) discontinuity found.
UNMATCHED_AV_DISCONTINUITY_FOUND	92	Unmatched Audio and Video discontinuity found.
TRICKPLAY_ENDED_DUE_TO_ERROR	93	There was an error while playing media in trick play mode. Trick play mode is ended and the stream is paused. Call Play() to play the media in normal mode.
LIVE_WINDOW_MOVED_AHEAD	95	The player is out of the live window and must seek forward to catch up.