This table provides detailed information about ERROR type notifications.
Most errors contain relevant metadata, for example, the URL of the resource that failed to download. Some notifications contain metadata to specify whether the problem occurred in the main video content, in the alternate audio content, or in an ad.
Code | Name | InnerNotification | Metadata Keys | Comments |
---|---|---|---|---|
DRM | ||||
100000 | DRM_ERROR | MAJOR_DRM_CODE MINOR_DRM_CODE DESCRIPTION | ||
Playback | ||||
101000 | PLAYBACK_ERROR | |||
101001 | NATIVE_PLAYBACK_ERROR | None | DESCRIPTION INTERNAL_ERROR URL | |
101008 | SEEK_ERROR | None | DESCRIPTION | An error has occurred while performing a seek operation. |
101009 | PAUSE_ERROR | None | None |
An error has occurred while performing a pause operation. |
101101 | AUDIO_TRACK_CHANGE_FAIL | PLAYER_NOT_READY | None |
|
Invalid resource | ||||
102000 | INVALID_MEDIA_PLAYER_ITEM | None |
None | |
Ad processing | ||||
104001 | AD_RESOLVER_METADATA_ INVALID | AD_NOT_INSERTED | None |
Ad resolving failed due to invalid ad-metadata format. |
104005 | AD_INSERTION_FAIL | AD_NOT_INSERTED | None |
Ad resolving phase has failed. |
104006 | AD_UNREACHABLE | None | None | |
Native | ||||
106000 | NATIVE_ERROR | None | INTERNAL_ERROR | A low-level iOS error occurred. |
Configuration | ||||
107002 | SET_CC_VISIBILITY_ ERROR | None | None |
An error has occurred while attempting to change the visibility of the CC tracks. |
107003 | SET_CC_STYLING_ ERROR | NATIVE_ERROR | None |
An error has occurred while attempting to change the styling options for the CC tracks. |
iOS unique | ||||
170000 | AD_HLS_VERSION_ INCOMPATIBLE | None | AD_ASSET | The HLS version of the ads are highter than the HLS version of the content. |
170001 | ARGUMENT_ERROR | None | None | Argument error |
170002 | M3U8_PARSER_ERROR | None | DESCRIPTION | Could not parse m3u8. |
170003 | WEBVTT_PARSER_ERROR | None | None | Could not parse Webvtt. |
170004 | HLS_SEGMENT_ERROR | None | DESCRIPTION URL INTERNAL_ERROR | Segment exceeds specified bandwidth for variant. |
170005 | MBR_MEDIASEQUENCE_OFFSYNC | None | None | The media sequence number is not on sync on all the HLS streams of this MBR. |
170006 | MISSING_FILE_ERROR | None | DESCRIPTION URL INTERNAL_ERROR | Missing file or not responding. HTTP 404: File not found. |
170007 | AD_EMPTY_RESPONSE | AD_INSERTION_FAIL | None | Could not retrieve ads. Empty response. |
170008 | AD_TIMEOUT | AD_INSERTION_FAIL | None | Could not retrieve ads. Timeout error. |
170009 | SUBTITLES_TRACK_CHANGE_FAIL | PLAYER_NOT_READY | None | Error while changing the subtitles track. |
170010 | SITECATALYST_ERROR | None | DESCRIPTION | Site catalyst error. See description. |
170011 | AD_TARGET_DURATION_INCOMPATIBLE | None | AD_ASSET | The TARGET DURATION of the ad is higher than the TARGET DURATION of the content. |
adID and source (URL) can be retrieved through the PTAdAsset
in the notification metadata with the AD_ASSET
key.