Troubleshooting

Following are some problems and solutions you may encounter during deployment.

  • If the following error message is displayed:

    "Error decoding the password for HandlerConfiguration.ServerTransportCredential.password  
        javax.crypto.IllegalBlockSizeException: Input length must be multiple of 8 when decrypting with padded cipher"
    

    Ensure that the password has been encrypted with the ScrambleUtil class.

  • If the following error message is displayed:

    "Unable to load credential from file.pfx -- possibly wrong password."
    

    Make sure that you have specified the correct encrypted password in the PFX file.

  • If the following error message is displayed:

    "javax.crypto.BadPaddingException: Given final block not properly padded"
    

    Ensure that you use the password scrambler class that has been provided with the Reference Implementation. This scrambler utility is different from the one that has been provided with the Adobe Primetime DRM Server for Protected Streaming.

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