Create a Secondary Administrator

The Account Administrator can create a Secondary Administrator. There can be only one Secondary Administrator. The Account Administrator can promote the Secondary Administrator to Account Administrator. This action demotes the Account Administrator to the role of Secondary Administrator.

1. The Account Administrator logs on to the Certificate Enrollment site with a valid Adobe ID that contains the domain name of the licensee.

2. On the User accounts tab, do one of the following:

   • Add user.

     If the employee has an Adobe account, enter the e-mail address. Click Add and continue.

   • Invite user If the employee doesn’t have an Adobe account, invite them to create one. Enter the e-mail address and name of the employee and click Send an invitation. The site sends an e-mail invitation to the invitee. The e-mail contains a link to adobe.com where the invitee can create an account. The invitee must use the e-mail address to which the invitation was sent.

     NOTE

     The administrator does not receive notification when a user has created an account. Check the User accounts tab on the Certificate Enrollment site to see whether an invitee has created an account.

3. If you added a user, the role section screen in the User accounts tab opens. Do the following:

   1. Confirm that the user’s information is correct.

   2. Enter the company phone number and challenge phrase.

      The user must know this phrase to verify their account.

   3. For User type, select Administrator.

      NOTE

      To swap Account Administrator and Secondary Administrator roles, select Make default administrator.

   4. Click Save.

      The administrator receives an e-mail stating that their Adobe Primetime DRM account registration has been completed.

4. If you invited a user, do the following:

   1. Log on to the Certificate Enrollment site.

   2. Select the User accounts tab.

   3. Locate the user in the Invitations Sent section and click Authorize.

      NOTE

      If there isn’t an Authorize link in the Actions column, the invitee hasn’t created an Adobe account yet.

   4. Confirm that the user’s information is correct.

   5. Enter the company phone number and challenge phrase.

      The user must know this phrase to verify their account.

   6. For User type, select Administrator.

      NOTE

      To swap Account Administrator and Secondary Administrator roles, select Make default administrator.

   7. Click Save.

      The user receives an e-mail stating that their Primetime DRM account registration has been completed.

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