6.3 Create your journey

In this exercise, you’ll configure the journey that needs to be triggered when someone creates an account on the demo website.

Login to Adobe Journey Optimizer by going to Adobe Experience Cloud. Click Journey Optimizer.

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You’ll be redirected to the Home view in Journey Optimizer.

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First, make sure you’re using the correct sandbox. The sandbox to use is called --aepSandboxId--. To change from one sandbox to another, click on PRODUCTION Prod (VA7) and select the sandbox from the list. In this example, the sandbox is named AEP Enablement FY21.

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You’ll then be in the Home view of your sandbox --aepSandboxId--.

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In the left menu, click Journeys. Next, click Create Journey to create a new journey.

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You’ll then see an empty Journey screen.

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In the previous exercise, you created a new Event. You named it like this ldapAccountCreationEvent and replaced ldap with your ldap. This was the result of the Event creation:

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You now need to take this event as the start of this Journey. You can do this by going to the left side of your screen and searching for your event in the list of events.

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Select your event, drag and drop it on the Journey canvas. Your Journey now looks like this:

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As the second step in the journey, you need to add a short Wait step. Go to the left side of your screen to the Orchestration section to find this. You’ll be using profile attributes and need to make sure they are populated into the Real-time Customer Profile.

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Your journey now looks like this. On the right side of the screen you need to configure the wait time. Set it to 20 seconds. This will give plenty of time for the profile attributes to be available after the event fires.

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Click Ok to save your changes.

As the third step in the journey, you need to add a Message action. Go to the left side of your screen to Actions, select the Message action, then drag and drop it on the second node in your journey.

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On the right side of your screen, you now need to configure the email. Click the Edit icon.

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You’ll then see the Select a message popup. In that list, you need to select the template with the name ldap - Registration Email.

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You’ll then see this. Click OK.

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For this exercise, our Journey is fine like it is now.

Let’s add an Orchestration Event to End the Journey. In the left side of the screen, go to Orchestration and select End. Drag and Drop this onto the 3rd step of the Journey.

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You still need to give your Journey a Name. You can do that by clicking the Properties icon in the top right side of your screen.

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You can then enter the Journey’s name here. Please use ldap - Account Creation Journey as a naming convention and replace ldap with your LDAP.

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Click OK to save your changes.

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You can now publish your journey by clicking Publish.

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Click Publish again.

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You’ll then see a green confirmation bar saying that your Journey is now Published.

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You’ve now finished this exercise.

Next Step: 6.4 Update your Configuration ID and Test your Journey

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