Edit Predictive Content for Rich Media

Here’s how to set up your predictive content for Rich Media.

PREREQUISITES

Content must be approved for predictive content on the All Content page.

  1. On the Predictive Content page, click a title to open the editor.

  2. Click Rich Media.

  3. You’ll notice you can have separate images for Email and Rich Media. To add/change the image, paste the image URL into its text box.

  4. Type in a Description.

  5. Click the Categories box to select/add categories you’ve already set up (optional).

    NOTE

    Use categories to group content for a specific Rich Media recommendation template. Leave the category empty to apply the content to all recommendation templates (recommended).

    However, if you want to recommend only specific content for a Rich Media template, add a category for the content and associate that category with the recommendation template.

    For example, categorize relevant content according to sections of your website (products or solutions).

  6. Check the box to enable Predictive Content in Rich Media.

  7. Click Save.

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