As an admin you can enable call recording for your Sales Insight Actions calls. Recording your team’s calls can be a great way to coach your sales reps on the best calling practices.
Click the Settings icon and select Settings.
Under Admin Settings, click Dialer.
Select the Enable call recording toggle.
If you want to give your sellers the ability to enable or disable call recording for themselves, click Optional recording for all team members. If you want all calls recorded automatically, click Record all calls.