Transactional Sales Email Templates

Last update: 2023-10-04

If your team is sending out transactional or non-commercial emails, you can mark an email template as non-commercial so it can bypass unsubscribes.

Things to Note

Configure an Email Template for Non-commercial Use

  1. In the header, click Templates.

  2. Find and select the template you want to update.

  3. Enable the non-commercial email toggle under Template Settings.

Send a Non-commercial Email


When an unsubscribed person is selected, they’ll be highlighted orange.

  1. In the header, click Compose. Find and select the desired non-commercial template.

  2. Users will see a banner showing them they have selected a non-commercial email template.

  3. Click Send.

The email will still be sent even if the person is unsubscribed.

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