Transactional Sales Email Templates

If your team is sending out transactional or non-commercial emails, you can mark an email template as non-commercial so it can bypass unsubscribes.

Things to Note

• Non-commercial emails will bypass sales unsubscribes and Marketo Engage unsubscribe check, but will not bypass blocked domains.

• Unsubscribe messages will not be automatically appended to non-commercial emails, even if the append unsubscribe message admin setting is enabled. However, the {{team_unsubscribe}} dynamic field will still populate your team unsubscribe message.

Configure an Email Template for Non-commercial Use

1. In the header, click Templates.

   

2. Find and select the template you want to update.

   

3. Enable the non-commercial email toggle under Template Settings.

   

Send a Non-commercial Email

1. In the header, click Compose. Find and select the desired non-commercial template.

   

2. Users will see a banner showing them they have selected a non-commercial email template.

   

3. Click Send.

   

The email will still be sent even if the person is unsubscribed.