Remove from Flow

Imagine you have a smart campaign flow that uses “Send Alert” to remind a sales rep to call a hot prospect. It sends one message every day until the rep makes the call. You could use “Remove from Flow” in a trigger campaign once the prospect has been contacted to stop further alerts. It’s like a smart campaign ejector seat for a person.


This would normally affect people that are sitting in a campaign flow’s wait step.


You can remove people from a campaign’s flow by using the Remove from Flow flow step.


Find and select the smart campaign you want to remove people from.


You can choose a specific smart campaign, or choose “this campaign” in the Campaign drop-down to select the campaign you’re physically in at the time.


This functionality is meant to be used within the flow steps of a smart campaign.

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