Adobe Experience Platform Launch is being rebranded as a suite of data collection technologies in Experience Platform. These changes will be rolling out across all product documentation in the coming weeks. Please refer to the following document for a consolidated reference of the terminology changes.
The Platform Launch Upgrade reads your DTM property and attempts to make a complete copy of that property in Platform Launch . The resulting Platform Launch property mimics the on-page behavior of your DTM property as closely as possible. To read about differences in structure, see Upgrade Preparation Guide.
When the upgrade is complete, a new property appears in Platform Launch and a link to the new property is created. If the upgrade doesn’t work, partially completed operations are deleted and an error message explains as much as possible about what went wrong. In some cases, error messages inform you that you can modify your DTM property and try the upgrade again.
The upgrade does not make any changes to your DTM property.
Not everything you can do in DTM is compatible with Platform Launch . A list of differences is available in the preparation guide. Make any necessary changes to your DTM property before you attempt the upgrade.
Log in to DTM through the Experience Cloud, select your DTM property, then select Upgrade to Launch.
If you mouse over the button, a message informs you why it is not available. There are a few typical reasons:
The upgrade is expected to succeed in nearly every scenario. There are a few reasons why it might fail, such as:
In the rare case that your upgrade fails for any other reason, please contact Client Care and provide your DTM Company and Property Name. Client Care will work with the Platform Launch team to help you out.