Push live report

The push Live report only targets one specific push delivery.

From the Executions tab of the Messages menu, select Live view then from the advanced menu of the selected delivery select Live report.

The push Live report is divided into different widgets detailing your delivery’s success and errors. Each widget can be resized and deleted if needed. For more information on this refer to this section.

Push notification performance and Push notification summary widgets details the main information relative to your message with graph and KPIs:

  • Sent: Total number of sends for the delivery.

  • Delivered: Number of messages successfully sent, in relation to the total number of sent messages.

  • Bounces: Total of errors cumulated during delivery and automatic return processing in relation to the total number of sent messages.

  • Errors: Total number of errors that occurred during a delivery preventing it from being sent to profiles.

  • Opens: Number of times a message was opened in a delivery.

  • Actions: Total number of actions on the push notification delivered, e.g. button click or dismissal.

  • Engagements: Total number of opens and actions for this push notification, i.e. if the profile opened the push or if a button was clicked on.

The Sending metrics - by push table details the success of your delivery:

  • Targeted: Number of user profiles who qualify as target profiles for this delivery.

  • Excluded: Number of user profiles, excluded from the targeted profiles, who did not receive the message.

  • Sent: Total number of sends for the delivery.

  • Delivered: Number of messages successfully sent, in relation to the total number of sent messages.

  • Bounces: Total of errors cumulated during delivery and automatic return processing in relation to the total number of sent messages.

  • Errors: Total number of errors that occurred during a delivery preventing it from being sent to profiles.

  • Opens: Number of times a message was opened in a delivery.

The Tracking by platform, Sending by platform and Breakdown by platform graphs and tables details the success of your push notification depending on the operational system.

The Sending statistics - Failed widget allows you to see how many error and bounce occurred.

The Error Reasons graph and table allow you to see which error occurred during your delivery.

On this page