Push Global report

The push Global report only targets one specific push delivery.

From the Executions tab of the Messages menu, select Global view then from the advanced menu of the selected delivery select Global report.

The push Global report is divided into different widgets detailing your delivery’s success and errors. Each widget can be resized and deleted if needed. For more information on this refer to this section.

The Push notification performance widget details the main information relative to your push notifications with KPIs:

  • Sent: Total number of sends for the delivery.

  • Bounce Rate: Percentage of push notifications that bounced compared to push notifications sent.

  • Error Rate: Percentage of errors that occurred during a delivery preventing it from being sent compared to push notifications sent.

  • Actions Rate: Percentage of actions on the push notification delivered, e.g. button click or dismissal.

  • Engagement Rate: Percentage of opens and actions for this push notification, i.e. if the profile opened the push or if a button was clicked on.

The Push notification summary graph contains the data available for sent push notifications, such as:

  • Opens: Number of times a message was opened in a delivery.

  • Actions: Total number of actions on the push notification delivered, e.g. button click or dismissal.

  • Bounces: Total of errors cumulated during delivery and automatic return processing in relation to the total number of sent messages.

  • Delivered: Number of messages successfully sent, in relation to the total number of sent messages.

  • Errors: Total number of errors that occurred during a delivery preventing it from being sent to profiles.

The Error Reasons graph and table allow you to see which error occurred during your delivery.

The Tracking by platform, Sending by platform and Breakdown by platform graphs and tables details the success of your push notification depending on your recipient’s operational system.

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