Get started with messages

Use Journey Optimizer to create and deliver personalized push notifications, SMS and email messages.

All messages are editable in-line as part of an action on the Journey canvas, or in the context of a campaign.

Once messages are added to your journey or your campaign, learn how to design and configure your messages in the following sections:

  • Create an email - Learn how to create an email content and validate your message in this page.

  • Create a push notification - Learn how to create push notifications for iOS and Android devices in this page.

  • Create an SMS - Learn how to create an SMS content and validate your message in this page.

NOTE

Users can access, create, edit and/or publish journeys and campaigns depending on their product profile. Learn more about user permissions in this section.

On this page