Sandboxes management

Use sandboxes

Journey Optimizer allows you to partition your instance into separated virtual environments called sandboxes.
Sandboxes are assigned through product profiles in the Admin console. Learn how to assign sandboxes.

Journey Optimizer reflects Adobe Experience Platform sandboxes which were created for a given organization.
Adobe Experience Platform sandboxes can be created or reset from your Adobe Experience Platform instance. Learn more in the Sandbox user guide.

You can find the sandbox switcher control at the top-left of your screen. To switch from one sandbox to another, click the currently active sandbox in the switcher and select another sandbox from the drop-down list.

Assign sandboxes


Sandboxes management can only be carried out by a Product or System administrator. For more information on this, refer to the Admin console documentation.

You can choose to assign different sandboxes to out-of-the-box or custom Product profiles.

To assign sandboxes:

  1. In the Admin Console, from the Products tab, select the Adobe Experience Platform Apps product.

  2. Select a Product profile.

  3. Select the Permissions tab.

  4. Select the Sandboxes capability.

  5. Under Available Permissions Items, click the plus (+) icon to assign sandboxes to your profile. Learn more about sandboxes.

  6. If needed, under Included Permission Items, click the X icon next to remove sandboxes access to your Product profile.

  7. Click Save.

Access to Content

To configure your content accessibility, you need to assign a content shared folder to each of your sandboxes. You can create and configure your shared folder in the Storage tab displayed in the Admin Console for administrators. If you have access to the Admin Console as a system administrator, you can create shared folders and add delegates with different access level to your shared folders.

Note that for your content to sync with the correct sandbox, you have to follow the same syntax as the sandbox e.g. if your sandbox is called development your shared folder should have the same name.

Learn how to manage shared folders.

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