Part 4: Project Management and Deployment part-project-management-and-deployment
This page highlights part 4 of a 5-part series designed to cover project management and deployment preparation and define key factors the Audio/Video Integrator is accountable for related to project management and deployment preparation.
Overview overview
This page covers project pre-production, project initiation, and project progression.
It is important for all stakeholders to understand what the Audio/Video integrator is accountable for, ensuring documented plans are developed against the points discussed this episode
Summary of all three phases in Project Management summary-of-all-three-phases-in-project-management
To support a successful Digital Signage deployment, it is customary to segment the project into three stages. These stages are commonly referred to as days.
Day Zero Activities day-zero-activities
The first stage is referred to as Day Zero. This stage includes all pre-sales and discovery efforts required to fully define projects scope. The second stage, Day One, refers to all activities included in the deployment effort. Finally, Day Two refers to all ongoing operations and support elements as part of the total solution.
Day Zero activities entail Pre-Sales, Client Discovery, Application Needs Analysis, and Project Scope definition. This stage can also include initial engagement and definition of project requirements for Project Management, in preparation for Deployment.
Day Zero consists of eight key steps covering all aspects of the project management ramp-up:
- Defining the Scope of Work
- Defining the project schedule
- Defining the vendor and internal labor
- Acquiring equipment cut sheets
- Planning and acquiring site permits
- Planning for site access
- Considering power and connectivity
- Reviewing technical plans or drawings
Day One Activities day-one-activities
The second stage, Day One, refers to all activities included in the deployment effort. Another important technical document for a successful project is the deployment Gantt Chart.
As a sales opportunity transitions to a project, a kickoff meeting is scheduled to confirm:
- Preliminary Budget
- Project Milestones & Interdependencies
- Equipment List
- Account Set up including confirmation of Billing Terms
- Key Contacts list
- Scope of Work
- Labor requirements.
Day Two Activities day-two-activities
The last part of a Day One initiative is to complete a NOC Handoff. If a completed project includes any Day two service and support, the Project Manager arranges a NOC Handoff Meeting with the supervisors of those teams.
This meeting primarily consists of Audio/Video Integrator representatives from Account Management, Network Operations, Field Logistics, Content Services, and Accounting. Project Management representatives from Adobe, the AEM Implementor, and End-Customer are involved in tandem, with the Audio/Video Integrator defining schedule, cadence, and tollgates. Project Managers are typically best to coordinate discussions to ensure alignment of appropriate parties and developing required documentation for the NOC handoff meeting. Critical support documentation likely comes from IT and/or Audio/Video Engineering in addition to Sales and Account Management resources across all involved parties. For any clients requiring helpdesk support from a NOC, documentation must be provided to NOC supervisors for upload to a Knowledge Base platform.
Part 4: Video Tutorial on Project Management and Deployment part-video-tutorial-on-project-management-and-deployment
Learn about project management and deployment preparation and define key factors the Audio/Video Integrator is accountable for as related to project management and deployment preparation.
Project Management and Deployment
Learn about project management and deployment preparation (project pre-production, project initiation, project progression).
The Next Step the-next-step
When you are through with key considerations surrounding Project Management for AEM Screens Deployments, navigate to Part 5: Support Considerations so you understand Day 2 Support and the processes involved.