Steps to troubleshoot Multi-User PDFG Conversion issues on a Unix setup

This video describes the process of troubleshooting Multi-User PDFG Conversion issues on a Unix setup.

Transcript
Hello everyone. In this video, we will have a look at the steps to troubleshoot Multi-threaded PDFG Conversion issues on a Unix setup. To start with, add user accounts via admin UI. To do so, navigate to User Accounts under Services, and PDFG Generator. And after clicking on that, enter the username and password of the user. In the next step, you will make changes to the /etc/sudoers file.
The default permission for this file is 440. Change the permission for this file to writable. Note that here the permission is changed to 777. Now, add entries for additional users, other than the administrator who runs the Forms server, in the /etc/sudoers file. For example, if you’re running AEM Forms as a user named ‘lcadm’, and a server named ‘myhost’, and you want to impersonate ‘user1’ and ‘user2’, add the following entries to the /etc/sudoers. This configuration enables ‘lcadm’ to run any command on ‘myhost’ as ‘user1’ or ‘user2’ without prompting for password. Also, please ensure that you have assigned system user and PDFG user roles to ‘user1’ and ‘user2’. Additionally, in the /etc/sudoers file, locate and comment out the ‘Default requiretty’ line by adding a ‘#’ at the beginning. This enables you to add Linux users. And then change the permission for the /etc/sudoers file back to 440. In the end, allow all the users that you added via admin UI to make connections to the forms server. For example, to allow a local user named ‘user1’ the permission of making the connection to the forms server, use the following command. So this is how you can troubleshoot Multi-threaded PDFG Conversion issues on a Unix setup. Thank you. -
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