Experience League

AEM 6.5 Forms Guide
Release Notes
- Release Notes
- New features summary
- Frequently asked questions
- Deprecated features
Getting Started
- Introduction to AEM Forms
- Introduction to authoring adaptive forms
- Introduction to Interactive Communications
- Introduction to managing forms
- Introduction to Automated Forms Conversion service
- Tutorial: Create your First Adaptive Form
- Tutorial: Create your First Interactive Communication
- AEM Forms Reference Collaterals
Install and configure AEM Forms
- Architecture and deployment topologies for AEM Forms
- Choosing a persistence type for an AEM Forms installation
- Install AEM Forms on OSGi
- Install AEM Forms on JEE
- Configure AEM Forms
Upgrade AEM Forms
- Available upgrade paths
- Upgrade AEM Forms on OSGi
- Upgrade AEM Forms on JEE
Manage AEM Forms
- AEM Forms on OSGi Groups and Privileges
- Create new folders to categorize forms
- Searching for forms and assets
- Manage form metadata
- Download an XFA or a PDF form template
- Deleting forms and related resources
- Getting XDP and PDF documents in AEM Forms
- Importing and exporting assets to AEM Forms
- Supporting new locales for adaptive forms localization
- Handling user data
- Hardening AEM Forms Environment
Form Data Model
- Introduction to AEM Forms Data Integration
- Configure data sources
- Microsoft Dynamics Odata configuration
- Create form data model
- Work with form data model
- Use form data model
Adaptive Forms - Basic Authoring
- Best practices for working with adaptive forms
- Creating an adaptive form
- Adaptive form fragments
- Configuring the Submit action
- Using CAPTCHA in adaptive forms
- Adaptive forms keywords
- Tables in adaptive forms
- Auto-save an adaptive form
- Configuring redirect page
- Creating accessible adaptive forms
- Creating forms with repeatable sections
- Embed an adaptive form or interactive communication in AEM sites page
- Embed adaptive form in external web page
- Inline styling of adaptive form components
- Introduction to multi-step form sequence
- Layout capabilities of adaptive forms
- Placeholder text in AEM Forms
- Previewing a form
- Reusing adaptive forms
- Separator component in adaptive forms
- Apply electronic signatures to a form using scribble signatures
- AEM Forms Keyboard Shortcuts
- Associating submission reviewers with a form
- Authoring in-context help for form fields
- Use Layout mode to resize components
Adaptive Forms - Advanced Authoring
- Creating adaptive forms using JSON Schema
- Creating adaptive forms using XML Schema
- Using Adobe Sign in an adaptive form
- Creating and using themes
- Adaptive forms rule editor
- API to invoke form data model service from adaptive forms
- Asynchronous submission of adaptive forms
- Create an adaptive form using a set of adaptive forms
- Adaptive Form Templates
- Adaptive Form Expressions
- Generate Document of Record for adaptive forms
- Improve performance of large forms with lazy loading
- Prefill adaptive form fields
- Using SOM expressions in adaptive forms
- Adding information from user data to form submission metadata
- XFA support in XDP-based adaptive forms
- Grant rule editor access to select user groups
- Using AEM translation workflow to localize adaptive forms and document of record
- Styling constructs for adaptive forms
- Synchronizing Adaptive Forms with XFA Form Templates
- Integrate Adobe Sign with AEM Forms
- Creating and managing reviews for assets in forms
- Embed an adaptive form or Interactive Communication in AEM Sites Single Page Application
- Standard Validation Error Messages Adaptive Forms
Interactive Communications
- Introduction to Interactive Communication authoring UI
- Create an Interactive Communication
- Using charts in Interactive Communications
- Texts in Interactive Communications
- Conditions in Interactive Communications
- Prepare and send Interactive Communication using the Agent UI
- Print channel and web channel
- Interactive Communications configuration properties
- Generate multiple interactive communications
- Use Layout mode to resize components
Workflows
- Forms-centric workflow on OSGi
- Forms-centric workflow on OSGi - Step Reference
- Dynamically select a user or group for AEM Forms-centric workflow steps
- Actions and capabilities of Form-centric AEM Workflows on OSGi and AEM Forms JEE workflows
- Initiate Document Services APIs from AEM Workflow
- Logging in AEM Forms workflows
- Variables in AEM workflows
- Share and request access to Inbox items of a user
- Configure Out of Office
AEM Forms Workspace
- Introduction to AEM Forms workspace
- Working with AEM Forms workspace
- AEM Forms Workspace Architecture
- Features of AEM Forms workspace not available in Flex workspace
- Features of Flex workspace not available in AEM Forms workspace
- Backbone interaction
- Description of reusable components
- Document details for renderer
- Integrating AEM Forms workspace components in web applications
- New render and submit service
- Understanding the folder structure
- Integrating third-party applications in AEM Forms workspace
- AEM Forms workspace JSON object description
- Introduction to Customizing AEM form workspace
- Generic steps for AEM Forms workspace customization
- Changing the locale of AEM Forms workspace user interface
- Creating a new login screen
- Customizing error dialogs
- Customizing tabs for a task
- Customizing the task details page
- Customizing the listing of process instances
- Customizing Task Actions
- Displaying additional data in ToDo list
- Getting Task Variables in Summary URL
- Customize images used in route actions
- Minification of the JavaScript files
- Customize tracking tables
- Updating the link to the documentation
- Working with Formsets in AEM Forms workspace
- APIs used in AEM Forms workspace
- Initiating a new process with existing process data in AEM Forms workspace
- Hosting two AEM Forms workspace instances on one server
- Changing the color scheme of the interface
- Changing the font on the interface
- Changing the organization logo for branding
- Displaying information in the Task Summary pane
- Displaying the user avatar
- Getting started with AEM Forms workspace
- Managing tasks in an organizational hierarchy using Manager View
- Starting processes
- Tracking processes
- Single Sign On and timeout handlers
- Using an adaptive form in HTML Workspace
- Integrating AEM forms workspace with Microsoft Office SharePoint Server
- Working with To-do lists
- Troubleshooting guidelines for AEM Forms workspace
AEM Forms app
- Introduction to AEM Forms app
- Set up environment for AEM Forms app
- Set up the Xcode project and build the iOS app
- Building a secure AEM Forms app for iOS
- Set up the Visual Studio project and build the Windows app
- Set up the Android studio project and build the Android app
- Build the AEM Forms Android app
- Distribute AEM Forms app
- Gesture customization
- Branding Customization
- Theme Customization
- Logging in to AEM Forms app
- Home screen
- Synchronizing the app
- Working with a Form
- Working with Startpoints
- Opening a task
- Saving a task or form as a draft
- Using autosave in AEM Forms app
- Save forms as templates
- Adding attachments
- Working in the offline mode
- Updating general settings
- Troubleshoot AEM Forms app
HTML5 Forms
- Introduction to HTML5 forms
- Getting started with HTML5 forms
- Architecture of HTML5 forms
- Feature differentiation between HTML5 forms and PDF forms
- Frequently asked questions (FAQ) for HTML5 forms
- Designing form templates for HTML5 forms
- Best practices for HTML5 forms
- Designing accessible HTML5 forms
- Generate HTML5 preview of an XDP form
- Rendering form template for HTML5 forms
- Enabling attachments for an HTML5 form
- HTML5 forms service proxy
- Optimizing HTML5 forms
- Screen readers for HTML5 forms
- Creating a custom profile for HTML5 forms
- Right-to-left languages in HTML5 forms
- Integrating Form Bridge with custom portal for HTML5 forms
- Create custom appearances in HTML5 forms
- Changing default styles of HTML5 forms
- Picture clause support for HTML5 forms
- Create accessible complex tables in HTML5 forms
- Creating CSS styles for HTML5 forms
- Customizing error messages for HTML5 forms
- Saving an HTML5 form as a draft
- Enable logging for HTML5 forms
- Debugging HTML5 forms
- Scripting support for HTML5 forms
- Form set in AEM Forms
Letters and Correspondences
- Correspondence Management Overview
- Layout Design
- Data Dictionary
- Document Fragments
- Create Letter
- Create Correspondence
- Remote functions in Expression Builder
- Manage agent signature images
- Post processing of letters and interactive communications
- Add custom action to the Asset Listing view
- Add custom action/button in Create Correspondence UI
- Add custom properties to Correspondence Management assets
- Customize create correspondence UI
- Customize text editor
- Correspondence Management: Troubleshooting
- APIs to access letter instances
- Integrating Create Correspondence UI with your custom portal
- Custom special characters in Correspondence Management
- Custom watermark in letter PDF preview
- Configuring a Correspondence Management solution
- Inline condition and repeat in Interactive Communications and letters
- Document Fragments
- Correspondence Management Configuration Properties
Integrate AEM Forms with Experience Cloud solutions
- Create targeted experiences in AEM Forms
- Measure and improve effectiveness and conversion of forms
- Analytics Using Cloud Service Framework
- Analytics using Adobe Launch
- View and understand AEM Forms analytics reports
- Create and manage A/B test for adaptive forms
Publish and process AEM Forms
- Introduction to publishing forms on a portal
- Sample for integrating drafts & submissions component with database
- Configuring storage services for drafts and submissions
- Manage Forms applications and tasks in AEM Inbox
- Watched folder in AEM Forms
- Drafts and submissions component
- Embedding link component in a page
- Publishing and unpublishing forms and documents
- Listing forms on a web page using APIs
- Accessing and filling published forms
- Sending a form submission acknowledgement via email
- Create or Configure a watched folder
- Use custom email templates in an Assign Task step
- Use metadata in an email notification
Forms Portal
- Customizing templates for forms portal components
- Enabling forms portal components
- Creating a forms portal page
- APIs to work with submitted forms on forms portal
- Custom storage for drafts and submissions component
Document Services
- Overview of AEM Document Services
- Forms Service
- Output Service
- ConvertPDF Service
- Barcoded Forms Service
- Using Assembler Service
- Use HSM to digitally sign or certify documents
- Using AEM Document Services Programmatically
- Using the sendToPrinter API
Document Security
- Document security offerings
- Enable AEM to search document security protected PDF documents
- Reader extending policy-protected PDF documents using Portable Protection Library
- Enable AEM to search document security protected PDF and Microsoft Office documents
- Protect a document on behalf of another user
Forms Designer
- Forms Designer Help
- Using Designer
- Designer Quick Start Tutorials
- Designer Samples
- Designer Scripting Basics
- Designer Scripting Reference
- Designer FormCalc Reference
- Using Scribble Signature in HTML5 forms
- Changing Page Zero content in Designer
Customize AEM Forms
- Appearance framework for adaptive and HTML5 forms
- Creating a custom adaptive form template
- Creating custom layout components for adaptive forms
- Adding custom action on form lister items
- Customize layout and positioning of error messages of an adaptive form
- Creating a custom toolbar action
- Customizing form event tracking
- Create custom appearances for adaptive form fields
- Customizing Draft and Submission data services
- Dynamically populating drop-down lists
- Writing custom Submit action for adaptive forms
- Creating custom toolbar layout
- Displaying components based on the template used
- Creating custom adaptive form themes
Transaction Reports
- Transaction Reports Overview
- Viewing and Understanding Transaction Reports
- Transaction Reports Billable APIs
- Record a transaction for custom implementations
Administrator help for AEM Forms on JEE
- Get Started
  - General AEM Forms settings
  - Update the license type for the deployment
- Setting up and managing domains
  - Adding domains
  - Delete a domain
  - Configure account-locking settings
  - Editing and converting existing domains
  - Configuring authentication providers
  - Synchronizing directories
  - Configuring directories
- Configuring User Management
  - Change the order of evaluation for authentication
  - Configure the LDAP bind password
  - Configure AEM forms to prefetch domain information
  - Configuring certificate-based authentication
  - Configure SAML service provider settings
  - Enabling single sign-on in AEM forms
  - Configure User Management for an SSL-enabled LDAP server
  - Importing and exporting the configuration file
  - Configure advanced system attributes
  - Preventing CSRF attacks
- Setting up and organizing users
  - Adding and configuring users
  - Just-in-time user provisioning
  - Creating and configuring groups
  - Search for a user or group
  - Creating and configuring roles
- Connecting to a content management system
  - Configuring Connector for EMC Documentum
  - Configuring Connector for IBM FileNet
  - Configuring Connector for IBM Content Manager
  - Configuring Connector for Microsoft SharePoint
- Managing certificates and credentials
  - Adding and removing user name and password credentials
  - Managing certificate revocation lists
  - Basics of managing certificates and credentials
  - Managing certificates
  - Managing HSM credentials
  - Managing local credentials
- Importing and managing applications and archives
  - Change the number of items displayed on the Applications and Services pages
  - Import and manage archives
  - Import and manage applications
- Managing Services
  - Configure service settings
  - Starting and stopping services
- Managing Endpoints
  - Adding, enabling, modifying, or removing endpoints
  - Configuring email endpoints
  - Configure oAuth2.0 authentication
  - Configuring Remoting endpoints
  - Configuring watched folder endpoints
  - Configuring Task Manager endpoints
  - Types of endpoints
- Configuring Acrobat Reader DC extensions
  - Certificate types used by Acrobat Reader DC extensions
  - Recognizing valid and expired certificates in PDF documents
  - Configuring Acrobat Reader DC extensions for data capture
  - Review credential use information
  - Configuring credentials for use with Acrobat Reader DC extensions
  - Review the usage rights of a PDF file
  - Enabling online commenting for Adobe Reader web browser plug-in
  - Setting timeout values for use with Acrobat Reader DC extensions
  - Updating expired Reader Extension service certificates
- Working with PDF Generator
  - Introduction to working with PDF Generator
  - Enabling multi-threaded file conversions
  - Configuring Adobe PDF settings
  - Configuring security settings
  - Configuring file type settings
  - Importing and exporting PDF Generator configuration files
  - Enable PDF/A support
  - Setting up a PDFG Network Printer (Windows only)
  - Configuring fallback fonts
  - Modifying the PDF Export conversion settings
  - Converting files using PDF Generator
- Configuring SSL
  - Overview of configuring SSL
  - Configuring SSL for JBoss Application Server
  - Configuring SSL on Windows Vista
  - Configuring SSL for WebSphere Application Server
- Working with document security
  - About document security
  - High-volume secure information delivery
  - Configuring client and server options
  - Managing invited and local user accounts
  - Controlling access to policy-protected documents
  - Monitoring events
  - Creating and managing policies
  - Using the document security webpages
  - Creating and managing policy sets
  - Registering as a User
- Configuring Forms
  - Basics of configuring forms
  - Setting internationalization options
  - Configuring caching for Forms
  - Specifying XCI configuration options
  - Configuring form output
  - Specifying fonts to embed
  - Configuring locations for Forms
  - Specifying security settings
  - Configuring validation messages
- Configuring Output
  - Overview of output service
  - Specify XCI configuration options
  - Configuring caching for Output
  - Specify file locations for Output
  - Make fonts available
  - Specify fonts to embed
  - Specify security settings
  - Change the character set
- Configuring forms workflow
  - About administration and process terminology
  - Managing Processes
  - Configuring Business Calendars
  - Overview of Forms workflow
  - Configuring Out of Office Settings
  - Searching for process instances
  - Configuring Server Settings
  - Working with stalled operations and branches
  - Configuring Shared Queues
  - Working with tasks
- Configuring Workspace
  - Overview of Workspace
  - Importing and exporting global settings
  - Setting the message of the day
  - Customizing search templates
  - Managing the categories displayed in Workspace
- Health Monitor
  - Overview of Health Monitor
  - Fine-tuning Health Monitor performance
  - View statistics related to Work Manager
  - View system information
  - Purge records from the Job Manager database
- Maintaining AEM forms
  - Log files
  - User Management
  - Monitoring AEM forms deployments
  - Work Manager and throttling
  - Running AEM forms in maintenance mode
- Maintaining the AEM forms Database
  - DB2 database: Running a process weekly
  - Oracle database maximum open cursors threshold
  - IBM DB2 database: Running commands for regular maintenance
  - Purging process data
  - Microsoft SQL Server database: Fine-tuning the configuration
  - Tips for minimizing database growth
- Maintaining the Application Server
  - Application server websites
  - Global document storage directory
  - Considerations when running AdministrationConsole
  - Enhancing application server performance
  - Starting and stopping WebSphere Application Server
- AEM forms Backup and Recovery
  - Backing up and recovering the EMC Documentum repository
  - Enabling and disabling safe backup mode
  - Backing up the AEM forms data
  - Files to back up and recover
  - Backup and recovery strategy for AEM forms
  - PDF Generator backup limitations
  - Backup strategies for watched folders
  - Recovering the AEM forms data
  - Backup strategy for Connector for EMC Documentum users
  - Strategy for backup and restore in a clustered environment
- System information service
  - Set up the System information service
  - System information Service APIs
Process Reporting
- Introduction to Process Reporting
- Getting Started with Process Reporting
- How Process Reporting Works
- Pre-defined reports in Process Reporting
- Custom Reports in Process Reporting
- Ad-hoc Queries in Process Reporting
- Troubleshooting Process Reporting
Developer Reference
- Developer basics
- HTML Template Language
- AEM plug-in to debug adaptive forms
- AEM Forms Java API Reference
- AEM Forms on JEE Java API Reference
- Form Bridge APIs for HTML5 forms
- JavaScript Library API reference for Adaptive Forms
- Assembler Service and DDX Reference
- Workbench Help
- Programming with AEM Forms on JEE
Troubleshooting
- Unable to use some forms features with certain versions of Oracle JDK
- Additional Steps to get Email with Attachment for Adaptive Forms On JEE version
- Unable to convert Word or Excel file to PDF on Windows Server
- Unable to open XFA-based PDF forms in Google Chrome, Firefox, Microsoft Edge, Microsoft Internet Explorer, or Apple Safari
- Unable to restore CRX Repository
- Service unavailable errors after installing AEM 6.5.15.0 service pack
- AEM Forms JEE 6.5.15.0 service pack installation issue on JBoss Linux environment
Legacy documentation
- Using the execute script service in AEM Forms on JEE Workbench to build XML data
- Compressing and decompressing files using a AEM Forms on JEE Custom DSC
- Configuring and troubleshooting an AEM Forms on JEE server cluster
- Generating and working with Hashes in dynamic PDF forms
- Passing credentials using WS-Security headers

Unable to get Email with Attachments for AEM Forms on JEE Platforms

The issue applies to the following version:

Experience Manager 6.5 Forms

Issue

User is not able to perform operations such as Send PDF via Email or Include Attachments with Submission configuration.

Solution

Download jar as java.mail-1.0.jar and unzip the downloaded jar file to obtain the manifest file.
Use the manifest file of java.mail-1.0.jar retrived from Step 1 to create a new custom jar file say as java.mail-1.5.jar.
Open the manifest file and replace all the occurrences of 1.5.0 with 1.5.6 and Bundle-Version: 1.0 with Bundle-Version:1.5
Create a new custom jar (java.mail-1.5.jar) file by using following command in C:\Adobe\Adobe_Experience_Manager_Forms\java\jdk\bin folder as:
jar -cfm java.mail-1.5.jar manifest.mf

In the above command, manifest.mf is the name of the manifest file and java.mail-1.5.jar is the name of the file that would be created after executing the above command.
Download javax.mail-1.5.6.redhat-1.jar.
Navigate to http://<server name>:<port>/lc/system/console/bundlesand delete the bundle with a name as JavaMail API (com.sun.mail.javax.mail) version 1.6.2.
Install java.mail-1.5.jar obtained from step 3. This step restarts the sling properties of the JEE deployment. Wait for the installed bundles at http://<server name>:<port>/lc/system/console/bundles to show Status as Active.

Note: In case, the status is still InActive, restart JBoss from the Services Console.
Install javax.mail-1.5.6.redhat-1.jarfile downloaded using step 5.
Stop JBoss from the Services Console and append the following properties to Sling.properties file:
- org.osgi.framework.system.packages.extra=javax.activation; version\=1.2.0
- sling.bootdelegation.activation=javax.activation.*
Restart JBoss.

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