Customizing Pages shown by the Error Handler

Last update: 2023-09-13
  • Created for:
  • Developer

Adobe Experience Manager (AEM) comes with a standard error handler for handling HTTP errors; for example, by showing:

chlimage_1-67

System provided scripts exist (under /libs/sling/servlet/errorhandler) to respond to error codes, by default the following are available with a standard CQ instance:

  • 403.jsp
  • 404.jsp
NOTE

AEM is based on Apache Sling. As such, see Error Handling for detailed information about Sling error handling.

NOTE

On an author instance, the CQ WCM Debug Filter is enabled by default. This always results in the response code 200. The default error handler responds by writing the full stack trace to the response.

On a publish instance, the CQ WCM Debug Filter is always disabled (even if configured as enabled).

How to Customize Pages shown by the Error Handler

You can develop your own scripts to customize the pages shown by the error handler when an error is encountered. Your customized pages are created under /apps and overlay the default pages (that are under /libs).

NOTE

See Using Overlays for more details.

  1. In the repository, copy the default scripts:

    • from /libs/sling/servlet/errorhandler/
    • to /apps/sling/servlet/errorhandler/

    As the destination path does not exist by default, you must create it when doing this for the first time.

  2. Navigate to /apps/sling/servlet/errorhandler and do either one of the following:

    • edit the appropriate existing script so you can supply the information required.
    • create, and edit, a new script for the required code.

  3. Save the changes and test.

CAUTION

The 404.jsp and 403.jsp handlers have been designed to cater for CQ5 authentication; in particular, to allow for system login if there are these errors.

Therefore, replacement of these two handlers should be done with great care.

Customizing the Response to HTTP 500 Errors

HTTP 500 errors are caused by server-side exceptions.

When request processing results in an exception, the Apache Sling framework (that AEM is built on):

  • logs the exception

  • returns:

    • the HTTP response code 500
    • the exception stack trace

    in the body of the response.

By customizing the pages shown by the error handler a 500.jsp script can be created. However, it is only used if HttpServletResponse.sendError(500) is executed explicitly; that is, from an exception catcher.

Otherwise, the response code is set to 500, but the 500.jsp script is not executed.

To handle 500 errors, the file name of the error handler script must be the same as the exception class (or superclass). To handle all such exceptions, you can create a script /apps/sling/servlet/errorhandler/Throwable.jsp or /apps/sling/servlet/errorhandler/Exception.jsp.

CAUTION

On an author instance, the CQ WCM Debug Filter is enabled by default. This always results in the response code 200. The default error handler responds by writing the full stack trace to the response.

For a custom error-handler, responses with code 500 are needed - so the CQ WCM Debug Filter must be disabled. This ensures that the response code 500 is returned, which in turn triggers the correct Sling error-handler.

On a publish instance, the CQ WCM Debug Filter is always disabled (even if configured as enabled).

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