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Admin users not notified of errors in OOTB ffdaReplicateStagingData workflow

Last update: Thu Jul 25 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

Learn how to resolve the OOTB ffdaReplicateStagingData issue where the user is not notified when there are errors in the workflow due to Supervisor set up by default.

Description description

Environment

Adobe Campaign Classic v8

Issue/Symptoms

An Admin user, is not notified when there are errors in the OOTB ffdaReplicateStagingData workflow.

Resolution resolution

Follow these steps to resolve the issue:

  1. Open the Properties window of the workflow ffdaReplicateStagingData.
  2. In the General tab, set up a Supervisor.
  3. In the Execution tab, under Error management, set the In case of error  field to Suspend the process.
  4. Save the workflow.

Now, in case an error shows up in the workflow, the Supervisor  that a user has set up should receive an email notification about it.

Cause

This OOTB workflow does not have a Supervisor set up by default. Further, the *In case of error *field is set to Ignore  at the workflow properties level.

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