Auto-reply to the emails received from ACC platform

Last update: 2023-10-02



Campaign Classic


Getting replies on the sender address instead of the reply address. Is it possible to implement an auto-response to emails that are sent from the platform?


This feature is not supported by ACC (Adobe Campaign Classic) OOTB (out of the box).
Possible workarounds to achieve this:

  1. Try to use the same address for both Reply address and Sender address?
  2. Try to create a feedback mail box for giving reply to the addresses and then set auto replies for the same.
  3. Configure the Reply-to address with the working email address and use any external Auto Responder utility to send a pre-defined auto-reply message.

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