Was the “Forward to a friend” designed to work with MID?

Last update: 2023-10-02

Description

Environment

Adobe Campaign Classic

Issue/Symptoms

Using the Forward to a friend option in a hybrid configuration with Mid Sourcing Instance (MID) hosted by Adobe is throwing an error.

After the first recipient clicks on the envelope to forward the email that they have received, they insert the next recipient’s (friend’s) email address in the web form (web app called viral). The following error shows up when they click Send:

The '#EMAIL#' sender email address is not authorized (deliverability configuration not carried out).

Resolution

The feature didn’t work on MID as there are not many customers using it. It is expected to be removed in Version 8.

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