AEM log out issue even after SAML SSO authentication

Last update: 2023-10-02

Description

Environment
Experience Manager

Issue/Symptoms

When the Adobe Experience Manager is authenticated using the Security Assertion Markup Language (SAML) Single Sign-On (SSO), the user still cannot log out even though the link is - /system/sling/logout.html.

Resolution

Please make sure that the log out link on the AEM page is pointing to - /system/sling/logout.html?login=< secured path>. And ensure that, it’s not an AJAX call.

The right authentication handler is invoked by putting the parameter login=< saml secured content>``, and the customer will be redirected to the right login page.

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