Does the Apply transformation option on destination activation normalize before hashing?

Last update: 2024-01-18

Description

Environment

  • Adobe Experience Platform (AEP)
  • Real-time Customer Data Platform
  • Customer Journey Analytics (CJA)

Issue

AEP - Does the Apply transformation option on destination activation normalize (e.g. lower case) before hashing?

Resolution

At this point in time (early 2023), destinations in AEP do not support general data normalization yet.

The apply transformation checkbox in destinations was built specifically for SHA256 hashed emails.

We’d recommend customers normalize data/IDs upstream in their implementation (e.g. converting phone numbers into E.164 format before ingestion, or using Data Prep to do lowercasing/hashing upon ingestion) so data can be cleansed and used in all downstream use cases, including activation.

We expect customers to use Data Prep during ingestion for such data quality operations.

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