Last update: 2023-04-11


Adobe Journey Optimizer (AJO)

Steps to reproduce

  1. You have a published journey with email steps.
  2. Make a change to an email.
  3. A pop-up appears asking if you want to update the journey.
  4. Press update. An error message appears:
{\"code\":3000,\"family\":\"SYSTEM_ERROR\",\"message\":\"Inline messages publication has failed\",\"service\":\"vyg-authoring-api\",\"version\":\"«REDACTED»\",\"context\":\"com.adobe.voyager.service.authoring.restapis.v1_0.JourneyVersionsService:1864\",\"uid\":\"«REDACTED»\",\"extraInfo\":{\"validationStatus\":\"error\",\"reason\":\"1 error is currently blocking the publication\",\"errors\":
{\"errorCode\":\"ERR_AUTHORING_JOURNEYVERSION_201\",\"error\":\"Can't republish journey version: personalization on profile attributes in action '«REDACTED»' has changed in the new published message '«REDACTED»'.\"}


Changes were made to journey properties or events properties that were not initially present when the journey was published. Publish a new version of the journey for the changes you are attempting to make.


  • ERR_AUTHORING_JOURNEYVERSION_201 error means that the usage of contextual attributes has changed in the content (not profile attributes as suggested by the error message).

  • ERR_AUTHORING_JOURNEYVERSION_202 means that the usage of profile attributes has changed in the content.


  • Contextual attributes are used to add personalization based on contextual data from the journey. For example, using details about a location entry to provide information in a message about a specific store’s current store hours and promotions.
  • Profile attributes are references associated with the profile schema as described in Adobe Experience Platform Data Model (XDM) documentation. For example, first name and last name, and nearest store.

On this page