Page unlock option not working

Last update: 2023-10-02


Experience Manager

When trying to lock/unlock a page via the page sidebar [ Image 1] , a user is only able to lock it. When they try to unlock it, they see the error [ Image 2] , and the page cannot be unlocked.
However, they can lock/unlock the page successfully when trying via the site admin console [ 3] .

[ Image 1]


[ Image 2]


[ Image 3]


The error [ 1] when unsuccessfully trying to unlock a page appears because the page doesn’t include the cq.shared client lib.

To fix this, the user needs to put a dependency on the clientlibs mentioned above to have it loaded for their custom content page.

`[` 1`]`

Uncaught TypeError: Cannot read properties of undefined (reading 'shared')
at HTMLButtonElement.unlockPage (
at HTMLDocument.dispatch (
at h.handle (

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