Internal Server error when configuring Insights Configurations
Description description
Environment
Experience Manager 6.5
Issue/Symptoms
Get anĀ internal server error when trying to configure Insights Configurations.
Steps to reproduce:
- Go to Tools - Assets - Insights Configuration.
- Enter Insights Configuration details for Analytics.
- Click Authenticate.
- Error pop-up with the message Internal server error appears.
Resolution resolution
- Configure assets Insights Configurations in the local instance.
- Create a package of the path
/etc/cloudservices/sitecatalyst/assetinsights/
. - Install the package in a higher instance.
Note: This is applicable only for AMS or on-prem instances.
recommendation-more-help
3d58f420-19b5-47a0-a122-5c9dab55ec7f