Viewer Presets cannot be edited

Description

Environment
Dynamic Media Classic

Issue/Symptoms
Viewer presets are listed correctly on my AEMaaCS instance.
However, when selecting any viewer preset and clicking on edit then the preset editing page loads indefinitely.
There is a correct dynamic media configuration under /conf/global/settings/cloudconfigs/dmscene7.

What is missing to get the viewer presets editor to work correctly?

Resolution

Something went wrong with the initial DM setup. In order to correct this, you need to re-run the DM Setup Asyncjob.

  1. Log in as admin to the AEMaaCS instance, and then open up the following path: /libs/dam/gui/content/s7dam/samplemanager/samplemanager.html
  2. This opens up a page with nine buttons. The seventh is called Trigger DM Setup Async Job. This is the one that now works.
  3. It triggers a job that re-syncs all artwork/css files to DMS7. It can take a few minutes to complete. After it has finished, log out, and log in again, and the viewer presets should be editable.

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