The date period in the Server call usage UI and the contract are mismatched for the Adobe Analytics

Description


The date period in the Server Call Usage UI and the date in the contract are mismatched. Why?



For example, in the Adobe Analytics contract the date period is  20/Oct/2021 ~ 19/Jan/2023.



However, in the Server Call Usage UI the date period is 20/Oct/2021 ~ 19/Oct/2022.

 

 


Resolution

It is working as designed.
The date period in the server call usage UI depends on the commit cycle months, not on the contract’s service start/end dates.
The commit cycle months for the above customer is by billing for 12 months increments.
When this commit cycle ends on 10/19/2022, their next commit cycle will be 3 months and end on 19/Jan/2023.

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