Troubleshooting Report Builder scheduled report suspended issues
Description
Report Builder scheduled report stopped delivering the report, how to troubleshoot this kind of issue?
Resolution
- If the issue only occurred one time, go to the status.adobe.com to check if there was an accident that blocked the Analytics API 1.4 reporting.
- If the issue occurs continuously, follow the steps below to check the local file.
- Step1: Get the scheduled workbook from the user who scheduled the workbook.
- Step2: Log in and run all of the requests in the workbook.
- Step3: If the data is showing without any issues, schedule the workbook again.
- Step4: If the data is not showing, update the request that has any errors.
- Step5: Schedule the workbook again.
For the other troubleshooting and best practices for Report Builder, please refer to https://experienceleague.adobe.com/docs/analytics/analyze/report-builder/troubleshoot.html?lang=en.
Business.Adobe.com resources