AEM: Notifications for asynchronous jobs remain in Inbox

Description

Environments

Adobe Experience Manager as a Cloud Service

Issue/Symptoms

From AEM 6.5.7 onwards, notifications sent into the inbox (http://localhost:4502/aem/inbox) include many asynchronous jobs, such as asyncPageMove and asyncRollout, whose descriptions begin with “Async Job.”

This article explains the cause and the resolution of this situation.

Resolution

Select one of the notifications in your inbox and complete it. Repeat the same for each asynchronous job notification.

Cause

From AEM 6.5.7 onwards, AEM processes certain long-running and resource-intensive operations such as page move and MSM rollout as asynchronous jobs. The asynchronous jobs stay active until you complete them from the inbox. The notifications sent into the inbox remain as well.

On this page